Bring Your Organization Into The New Field Service Era

Presented by

Michael Kuebel

About this talk

Building trusted relationships and caring for customers is the foundation of delivering exceptional field service now more than ever. According to the 2020 "State of Service" report, 30% of consumers say they're seeking more service than 2020. Join us to see Salesforce Field Service in action and hear about innovations that can bring you into a new field service era and deliver safe, reliable service at scale.

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Salesforce is the global leader in customer relationship management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, and artificial intelligence—to connect to their customers in a whole new way. The Salesforce Customer Success Platform includes industry-leading services spanning sales, service, marketing, commerce, communities, collaboration and industries, all on a single trusted cloud platform. Salesforce will power more than 2 trillion B2B and B2C transactions this year for more than 150,000 companies and millions of Trailblazers--the individuals and their organizations who are using Salesforce to drive innovation, grow their careers and transform their businesses. Salesforce is committed to a set of core values--trust, growth, innovation, and equality of every human being. The company is ranked #1 on Fortune’s World's Best Workplaces list, and Forbes has ranked the company one of the world's most innovative companies for eight years in a row. For information, please visit www.salesforce.com.