How SMEs can reduce costs and deliver more to customers - Part 2

Presented by

Tommy Crichlow - Salesforce Darragh Madden, Solution Engineer Salesforce

About this talk

We looked at the challenges SMEs have delivering good customer service whilst dealing with increasing costs.Now see how Salesforce goes about helping businesses solve them. Join us for part 2 where we talk to the Director of Solution Engineering at Salesforce, Darragh Madden. He will share best practices that hundreds ofcustomers have used to achieve success. Furthermore, you will see how the Salesforce platform works in a live demo. Get to ask questions directly and learn why more SMEs are using Salesforce as the platform of choice when it comes to delivering exceptional customer service.

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