Innovation Day Ireland: How to Create Seamless Customer Service

Presented by

Paul Gillart, Managing Director at The Skin Nerd

About this talk

Our world is experiencing a major transformation. It’s time to design effortless customer experiences with connected customer service at the foundation. Join this webinar to hear from Paul Gillart, Managing Director at The Skin Nerd, Padraig Lynch, Account Executive, Salesforce and Product Marketer Alex Phillips from Salesforce to learn about how they solve customer issues faster with proactive, automated customer service.
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Salesforce is the global leader in customer relationship management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, and artificial intelligence—to connect to their customers in a whole new way. The Salesforce Customer Success Platform includes industry-leading services spanning sales, service, marketing, commerce, communities, collaboration and industries, all on a single trusted cloud platform. Salesforce will power more than 2 trillion B2B and B2C transactions this year for more than 150,000 companies and millions of Trailblazers--the individuals and their organizations who are using Salesforce to drive innovation, grow their careers and transform their businesses. Salesforce is committed to a set of core values--trust, growth, innovation, and equality of every human being. The company is ranked #1 on Fortune’s World's Best Workplaces list, and Forbes has ranked the company one of the world's most innovative companies for eight years in a row. For information, please visit