Presented by
Dan Oldridge, Regional Vice President, Adam Hooper, Head of Central Platforms, Dan Eddie, Director of Customer Services
Achieve Service Excellence with AI Insights.
About this talk
Join us in conversation with Dan Oldridge, Regional Vice President of Service Cloud, Adam Hooper, Head of Central Platforms at DPD, Dan Eddie, Director of Customer Services at Simplyhealth and the rest of our Service TrAIlblazers to discover how AI is reshaping service strategies for better customer satisfaction, team collaboration, and improved bottom lines.
Don't miss the chance to help your company become a top-of-mind business in the AI era.
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Salesforce is the global leader in customer relationship management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, and artificial intelligence—to connect to their customers in a whole new way. The Salesforce Customer Success Platform includes industry-leading services spanning sales, service, marketing, commerce, communities, collaboration and industries, all on a single trusted cloud platform. Salesforce will power more than 2 trillion B2B and B2C transactions this year for more than 150,000 companies and millions of Trailblazers--the individuals and their organizations who are using Salesforce to drive innovation, grow their careers and transform their businesses. Salesforce is committed to a set of core values--trust, growth, innovation, and equality of every human being. The company is ranked #1 on Fortune’s World's Best Workplaces list, and Forbes has ranked the company one of the world's most innovative companies for eight years in a row. For information, please visit www.salesforce.com.