Achieving Success in the AI Era: Superior customer experiences

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Presented by

Paul O’Sullivan, SVP of Solution Engineering at Salesforce and Dana Cuffe, COO at Miller Insurance

About this talk

Join our TrAIlblazing Conversation with business leaders from Paul O’Sullivan, SVP of Solution Engineering at Salesforce and Dana Cuffe, COO at Miller Insurance for crucial information on achieving success in this new AI era that is only just beginning. Explore automation, tailored insights, and superior customer experiences with trusted technology.
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Salesforce is the global leader in customer relationship management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, and artificial intelligence—to connect to their customers in a whole new way. The Salesforce Customer Success Platform includes industry-leading services spanning sales, service, marketing, commerce, communities, collaboration and industries, all on a single trusted cloud platform. Salesforce will power more than 2 trillion B2B and B2C transactions this year for more than 150,000 companies and millions of Trailblazers--the individuals and their organizations who are using Salesforce to drive innovation, grow their careers and transform their businesses. Salesforce is committed to a set of core values--trust, growth, innovation, and equality of every human being. The company is ranked #1 on Fortune’s World's Best Workplaces list, and Forbes has ranked the company one of the world's most innovative companies for eight years in a row. For information, please visit www.salesforce.com.