2021: The year to unify experiences - Empowering your CX journey in Retail

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Presented by

Oliver Banks, Retail Transformation Consultant; Mike Kiersey, CTO, Boomi; Yamini Chitturi, Practice Lead, Aspire Systems

About this talk

The world has changed beyond recognition in a matter of months. Instead of playing catch up, how do you go about setting trends that will put your brand on the map as a leader in your space? Building Unified Experiences for your customers across digital and physical channels is possible only when you have a single view of your data. In this one-hour session you will learn: - The role played by data in unifying experiences - The business value of creating a single source of truth and how to do it - Business challenges posed by data in Retail
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Boomi instantly connects everyone to everything, anywhere with its cloud-native, unified, open, and intelligent platform. Boomi's integration platform as a service (iPaaS) is trusted by more than 20,000 customers globally for its speed, ease-of-use, and lower total cost of ownership. As the pioneer at fueling intelligent use of data, Boomi's vision is to make it quick and easy for customers and partners to discover, manage, and orchestrate data, while connecting applications, processes, and people for better, faster outcomes. For more information, visit http://www.boomi.com.