IHG | Increasing Value and Creating Transparency Using a Digital Workforce

Presented by

Derk Weinheimer, Vice President Cost Efficiency & Continuous Improvement, IHG | Bill Lloyd, Managed Services Leader, Deloitte

About this talk

IHG is one of the world’s leading hotel companies with more than 350,000 people working across almost 100 countries to deliver Great Hotels Guests Love®. They turned to Blue Prism to automate mission critical processes after carefully evaluating other RPA vendors. The company was able to launch their RPA program and deploy their first automations in just 12 weeks and continues to scale up globally. Our third Blue Prism Café features Derk Weinheimer, Vice President Cost Efficiency and Continuous Improvement from IHG along with Bill Lloyd, Managed Services Leader from Deloitte. Derk and Bill discuss the challenges of ramping up an RPA program. The program has introduced a new strategic lever for IHG and has helped create efficiencies and increased the value provided from both people and processes. Key takeaways from this webinar include: > How to optimize RPA performance and scale > Metrics of success in RPA > Understanding the cultural impact of RPA on employees

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