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RPA in the insurance industry: lessons learned & best practices

Insurance companies have an opportunity to leapfrog generations of technology advancements and are driving end to end transformation impacting customer experience through back-end processes such as claims-processing, underwriting and providing policy quotes. Today, more and more businesses have turned to Robotic Process Automation (RPA) and a Digital Workforce to help streamline their processes in order to remain competitive while being able to delight their customers thanks to fast turnaround times and accurate information.
 
In this "Insurance Industry" special episode of our Blue Prism Café, we welcome guests from Credit Union National Association (CUNA) and New York Life Insurance Company for a conversation around "why" and "how" to implement a Digital Workforce, and more importantly what best practices our guests can share to make RPA a long-term and scalable solution for your business, regardless of the industry.
 
Key takeaways include:
• Specificities of the insurance industry for implementing RPA
• Real-life examples of implemented processes across various lines of businesses and their results
• Best practices and lessons learned from launching and scaling a Digital Workforce
 
Speakers:
• Brian Golden, Senior Manager Process Automation, CUNA Mutual Financial Group
• Daniela Caldararu, Director Intelligent Automation and Insight Services, CUNA Mutual Financial Group
• Eric Greenstein, Head of Strategic Portfolio Management & Process Automation, New York Life
• Ahson Pai, Global Head of Digital Consulting, EXL
• Xina Seaton, VP Customer Experience, Blue Prism
Recorded Jan 8 2019 74 mins
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Presented by
Brian Golden, Daniela Caldararu from CUNA | Eric Greenstein from New York Life | Ahson Pai from EXL
Presentation preview: RPA in the insurance industry: lessons learned & best practices

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  • Fujitsu | Leading a Digital Workforce powered by connected-RPA technologies Mar 12 2019 4:00 pm UTC 75 mins
    George Gakuru, Head of Digital Workforce, Fujitsu America | Gokul Solai, CEO, Novatio
    Constantly at the forefront of innovation, Fujitsu holds the most AI patents in the world. One of the largest IT service providers globally – with customers in over 100 countries – they are focused on operational excellence, internally and externally. They’ve used RPA to provide a consistent quality of service, while improving delivery, security and resource flexibility.

    This episode of our Blue Prism Café will showcase how Fujitsu have embraced and leveraged their Digital Workforce since adopting Blue Prism RPA in 2016 and how it has driven results through their internal optimisation program, breaking down silos and delivering incredible productivity along the way. The Café will also get an insight into how Fujitsu and their partners Novatio see connected-RPA deployment evolving their internal processes and partner eco-systems, and how it can dovetail with AI technologies in 2019 and beyond.

    Key takeaways
    • Fujitsu’s journey through adoption and implementation of RPA
    • How their cloud-based Digital Workforce powers their multiple automation resources.
    • An in-depth look at how RPA enable Fujitsu to optimise their Network Operations Centre, delivering incredible ROI.
    • What’s next for Fujitsu and Novatio in the Connected RPA world.

    Speakers
    • George Gakuru, Head of Digital Workforce, Fujitsu America
    • Gokul Solai, CEO, Novatio
    • Xina Seaton, VP Customer Experience, Blue Prism

    This live webinar will include a Q&A with the audience: make sure you pre-register and join us live on March the 12th 2019. This session will be recorded and available on-demand on this website.
  • Show and Tell: Blue Prism's new Process Discovery Tool Feb 28 2019 4:00 pm UTC 75 mins
    Emily Bristow, Customer Success Director, Blue Prism | Neil McEwan, Customer Excellence, Blue Prism
    Process Discovery has often been highlighted by our customers as one of their leading challenges in scaling their RPA capability. This process can be a time-intensive and inaccurate yet keeping automation pipelines full is imperative to achieving maximum ROI and efficiencies for RPA investments. What do you do with your Digital Workforce if they don’t have any work?

    Our panellists are excited to introduce Blue Prism's new Process Discovery tool—a web-based tool available to all Blue Prism customers that simplifies the task of analyzing and qualifying processes for automation readiness, ease of automation and potential business value.

    This Process Discovery tool takes the guesswork out of process discovery and clearly displays each process on a dashboard quadrant ranking each in terms of most automation-ready to least, overlaid with their relative benefit opportunity. The result is an objective, consistent, and reliable way of discovering automation-ready processes.

    Our expert panellists will show you how easy process discovery can be and you’ll leave with an understanding of how your business can repeatedly and sustainably deploy RPA with strategic insight regarding potential ease-of-automation, hours-returned-to-the-business and potential savings.

    In this webinar, hosted by Blue Prism process discovery experts, you will:
    • Learn and get insights from Blue Prism customers leading process discovery
    • Understand the potential value of automating any process by answering a few simple questions
    • Get actionable best practices into supporting the scalability of your process analysis
    • Discover Blue Prism’s latest tool, available to all Blue Prism customers

    This live webinar will include a live-audience Q&A, so make sure to pre-register and join us on February 28th. If you cannot make it on the day, a recording will be made available online afterwards.
  • The humans behind RPA: building, training & upskilling your team Recorded: Feb 12 2019 58 mins
    Joe Leo, Director of RPA, John Vacheresse, Director, Application CoE, Loblaw | Tom Gardner, Co-Founder, Robiquity
    Live webinar with Loblaw and Blue Prism internal experts, in partnership with Robiquity

    The people, talent and structure behind the Digital Workforce are as important as the technology itself, but when you’re looking for capacity to scale up an RPA program – or even take your first steps – it’s hard. Where do you even start? Do you train up your own staff, or do you go out to the market, where it could take you months to find the people you need, if you can find them at all?

    In this episode of our Blue Prism Café, hear from leading Canadian supermarket-chain Loblaw on how they tackled the "human side" of the Digital Workforce in their 1st year, and how building a long-term sustainable training, career growth and upskilling plan was critical to their first set of success and how it's setting them up for serene scalability.

    This webinar will be chaired by Blue Prism's own Head of RPA, in conversation with the RPA team at Loblaw, Robiquity, a multi award-winning robotic process automation (RPA) enablement business, as well as Blue Prism's Global Head of Education Services.

    Key takeaways will include:
    • How to find the right people to start and scale and RPA program
    • Building a long-term career and growth plan for your talent
    • Lessons learned and best practices

    Speakers:
    • Joe Leo, Director of RPA, Loblaw
    • John Vacheresse, Director, Application CoE, Loblaw
    • Tom Gardner, Co-Founder, Robiquity
    • Chris Sneddon, Global Head of Education Services, Blue Prism
    • Matt Juden-Bloomfield, Head of RPA, Blue Prism

    This live webinar will include a live-audience Q&A, so make sure to pre-register and join us on February 12th. If you cannot make it on the day, a recording will be made available online afterwards.
  • Show and Tell: Blue Prism Digital Exchange and v6.4 Recorded: Jan 24 2019 60 mins
    Richard Pauly, Head of DX | Bart Peluso, Head of Product Marketing | Chieng Moua, Solutions Engineering Manager
    Following the launch of the Blue Prism Digital Exchange, come and join us for our inaugural Pulse Online Webinar to see the platform in action, as well as a demo of the new features of Blue Prism's v6.4.

    -= What is the Blue Prism Digital Exchange? =-
    The Digital Exchange (DX) is a “shop window” for finding & consuming pre-built AI, cognitive & disruptive technologies. The DX gives global enterprise customers direct access to technologies from Blue Prism and its technology partners as downloadable connectors, reusable Visual Business Objects (VBOs) or via referrals to the partner via an easy-to-use storefront. Thanks to a robust ecosystem of partners, Blue Prism customers can instantly execute their choice of AI, Machine Learning, Analytics, OCR & more through open API’s.

    -= What's new in v6.4? =-
    * Integrated ‘Skills’ (Toolbar) in the product
    * Simple drag & drop functionality.
    * New Web API Services (‘API Configurator’) facilitates easier integration of APIs.
    * Simplifies web services within a process flow.

    -= Speakers =-
    * Richard Pauly, Global Head of the Digital Exchange, Blue Prism
    * Chieng Moua, Solutions Engineering Manager, Blue Prism
    * Bart Peluso, Global Head of Product Marketing, Blue Prism

    Pulse Online is Blue Prism’s product and technology focused webinar series. Every last Thursday of the month, get hands-on demos, tactical insight and best practices for taking your Digital Workforce to the next level.
  • RPA in the insurance industry: lessons learned & best practices Recorded: Jan 8 2019 74 mins
    Brian Golden, Daniela Caldararu from CUNA | Eric Greenstein from New York Life | Ahson Pai from EXL
    Insurance companies have an opportunity to leapfrog generations of technology advancements and are driving end to end transformation impacting customer experience through back-end processes such as claims-processing, underwriting and providing policy quotes. Today, more and more businesses have turned to Robotic Process Automation (RPA) and a Digital Workforce to help streamline their processes in order to remain competitive while being able to delight their customers thanks to fast turnaround times and accurate information.
     
    In this "Insurance Industry" special episode of our Blue Prism Café, we welcome guests from Credit Union National Association (CUNA) and New York Life Insurance Company for a conversation around "why" and "how" to implement a Digital Workforce, and more importantly what best practices our guests can share to make RPA a long-term and scalable solution for your business, regardless of the industry.
     
    Key takeaways include:
    • Specificities of the insurance industry for implementing RPA
    • Real-life examples of implemented processes across various lines of businesses and their results
    • Best practices and lessons learned from launching and scaling a Digital Workforce
     
    Speakers:
    • Brian Golden, Senior Manager Process Automation, CUNA Mutual Financial Group
    • Daniela Caldararu, Director Intelligent Automation and Insight Services, CUNA Mutual Financial Group
    • Eric Greenstein, Head of Strategic Portfolio Management & Process Automation, New York Life
    • Ahson Pai, Global Head of Digital Consulting, EXL
    • Xina Seaton, VP Customer Experience, Blue Prism
  • Siemens | Leveraging cognitive technologies to drive RPA innovation Recorded: Dec 11 2018 62 mins
    Nikolas Barth, Head of Innovation & Digitalization & Andrea Martschink, IT Strategy & Business Development Robotics, Siemens
    Innovation has always been at the heart of Siemens. In addition to being the largest manufacturing company in Europe, the German conglomerate continues to innovate in a startup fashion and has embraced Digital Transformation and has won their CIO Award based on the work they are doing with RPA.

    In this episode of our Blue Prism Café, discover how Siemens has been leveraging Robotic Process Automation as part of this Digital Transformation journey--and how their global RPA service, run jointly by the Shared Services and IT department, has enabled their lines of business to realize true efficiency and quality gains along end-to-end processes. You will also get insight as and how they are leveraging some of the latest intelligent automation technologies such as IBM Watson, Celonis and MSFT Azure Chatbot Technology with their Blue Prism Digital Workforce.

    Key takeaways include:
    • How Siemens built their RPA Center of Excellence to future proof their RPA and Intelligent Automation growth
    • Real-life scaled examples of automated processes across various lines of businesses
    • An overview of Siemens' use of Cognitive Automation leveraging RPA
    • Achievements and results from their service delivery model

    Speakers:
    • Nikolas Barth, Head of Innovation & Digitalization in Siemens Shared Services
    • Andrea Martschink, IT Strategy & Business Development Robotics
  • Ageas: Change without fear drives Digital Workforce success Recorded: Nov 13 2018 60 mins
    Emma Kirby-Kidd, Process Automation Lead - Katie Payne, Automation Aftercare Manager, Ageas
    Ageas is one of the largest providers of personal and commercial insurance in the U.K., and was no stranger to automation when it began using Blue Prism’s Digital Workforce in 2014. But from the very start, it knew it couldn’t achieve its process efficiency, waste reduction, and risk mitigation goals unless it built an internal culture in which everyone in the organization fully understood the benefits of Robotic Process Automation (RPA), and embraced all it could do for them, the company, and its customers.

    In this episode of our Blue Prism Café, join the team behind Ageas’ leading change management practices, where their goals were to eliminate worries about the impact on employment, actively encourage their employees to welcome process automation, and create a culture in which the employees think of the robots as additional team mates that are responsible for doing mundane, repetitive back office tasks 24/7/365.

    Key takeaways include:
    • Selling the benefits and managing the message of RPA within the business
    • Real-life examples on how to humanize the Digital Workforce
    • Ensuring effective aftercare for implemented processes
    • Delivering maximum automation benefits back to the business
  • Ascension | How the US largest non-profit health system drives Enterprise Scale Recorded: Oct 9 2018 60 mins
    Lee Coulter, CEO, Ascension Ministry Service Centre | Scott Teeple, Chief Technology Officer, Agilify
    Ascension is the US's largest independent healthcare provider with over 150 hospitals and over 2500 sites of care, and has leveraged RPA as a strategic differentiator within their business for over six years.

    In our 12th episode of Blue Prism Café, we explore the various elements that were critical to Ascension's success in deploying their Blue Prism Digital Workforce. Mastering the trifecta of building a solid, scalable RPA foundation, ensuring continued internal adoption and enthusiastic momentum was key during the implementation.

    Are you asking yourself questions such as "what do I need to anticipate in order to scale enterprise-grade RPA across my organization?" If so, listen to Lee Coulter, CEO of Ascension Ministry Service Center and Shail Khiyara from Blue Prism discuss insight and advice to help you: build a business case, set up a Center of Excellence leveraging Blue Prism's Robotic Operating Model (ROM), and learn how to build in scaling capability from the start.

    Key takeaways from this episode of the Blue Prism Café are:
    > Learnings from Ascension's 6+ year experience
    > Managing "automation anxiety" and change management within the business
    > How to avoid common mistakes that hinder your ability to scale
    > How to promote the success and value of your RPA program
  • Gilead’s 2020 vision for Intelligent Automation Recorded: Sep 11 2018 57 mins
    James Sheehy, Director of Business Transformation and Projects at Gilead
    With over 10,000 employees worldwide, Gilead is transforming its business with Intelligent Automation.

    In this episode of our Blue Prism Café Series, Gilead shares their RPA journey from vision to execution. The company highlights how the Proof of Value was a crucial step for them to derive value from their Digital Workers in under five months. During this time, Gilead also established a solid foundation for the successful scaling of their Intelligent Automation operations by leveraging the Blue Prism Robotic Operating Model (ROM).

    Join James Sheehy, Director of Business Transformation and Projects at Gilead, as he discusses details of the RPA implementation--beginning with the first few months and ending with Gilead's vision for the future of RPA within their business. James will be joined by Shail Khiyara, CMXO of Blue Prism and Anand Sekhar, Managing Director at KPMG.

    Key takeaways from this episode of the Blue Prism Café are:
    > Why a Proof of Value is more important than a Proof of Concept for RPA
    > How to setup and upskill your Center of Excellence to generate quick ROI, enable rapid growth and future-proof your Intelligent Automation operations
    > Learnings from a successful internal change management program
    > An example of implemented processes through Gilead’s EVE Program
  • Postbank: Deploying a successful Digital Workforce to improve Client Experience Recorded: Aug 14 2018 57 mins
    Serkan Saracuz, Head of Organisation & Processes, Operations Center, Postbank
    ** This webinar is in German, with English subtitles **

    BCB is a subsidiary of Postbank and is one of the biggest established service providers for payments and banking products in Germany. In 2017, BCB processed over 6.5 billion payments and has about 1500 full-time employees.

    Cognitive automation is seen by Postbank as one important lever to make banking operations more efficient, faster and scalable. During this episode of our Cafe series, we explore Postbank's RPA journey, which began in early 2016. The bank now has 50 processes automated and is leveraging 40 Blue Prism Digital Workers. Postbank is also looking to combine RPA with cognitive and OCR capabilities to maximize their automation level and achieve faster client-response times.

    Serkan Saracuz, Head of Organization & Processes shares Postbank's successful implementation process, lessons learned as well as examples and successes with Thomas Bepler of Blue Prism.

    Key takeaways from this episode of the Blue Prism Café are:
    > The pre-requisites for an RPA deployment
    > How to ensure internal buy-in and adoption
    > How RPA can improve client experience
    > Real-world examples of processes and lessons learned
  • Google Cloud & Pfizer: Creating an Intelligent and Connected Digital Workforce Recorded: Jul 10 2018 57 mins
    Naresh Venkat, AI Business Development & Strategic Partnerships, Google Cloud | Vivek Khurana, Global Automation Service Lead
    Blue Prism and Google Cloud recently announced a partnership aimed to drive adoption of Artificial Intelligence and Intelligent Automation. During this episode of our Café series, we explore use cases you can implement today with Google Cloud Machine Learning and Artificial Intelligence. This solution increases the type of front-office and customer-facing automation you can deploy and allows new capabilities to influence an enterprise’s digital strategy.

    While this may seem futuristic to those who are early on their RPA journey, it’s not too early to explore how to leverage these technologies to up-skill your Digital Workforce to take on more challenging and customer-facing processes. During this session, Vivek Khurana from Pfizer will join Naresh Venkat from Google Cloud to discuss use cases for Intelligent Automation bringing together RPA, AI and ML.

    Key takeaways from this episode of the Blue Prism Café are:
    > What is AI and ML
    > Customer experience and AI
    > Real-world applications for AI and ML in RPA
    > Customer use cases being deployed today
  • Robotics as a Service - Powered by DXC and Blue Prism Recorded: Jun 12 2018 41 mins
    Stan Leong, Engineering Director, Agile Process Automation | Dararith Suy, Head of BPS Emerging Product at DXC Technology
    DXC Technology is an end-to-end IT services and solutions company, helping clients harness the power of innovation to thrive on change. Through a partnership with Blue Prism, DXC Technology has launched a new digital platform called DXC Agile Process Automation (APA) that combines the availability of the cloud and the power of Robotic Process Automation. APA enables an organization’s business processes to become digital through cloud-based "robotics as a service". Leveraging the latest cloud technologies, the Blue Prism Digital Workforce can be scaled on-demand to meet the needs of businesses through a consumption-based model.

    Join Stan Leong and Dar Suy with DXC Technology, along with Shail Khiyara of Blue Prism, to learn how the APA platform is enabling businesses to digitize key processes with Robotics as a Service.

    Join Stan Leong and Dar Suy from DXC Technology to learn how the APA platform is enabling businesses to digitize key processes with robotics as a service.

    Key takeaways from this episode of the Blue Prism Café are:

    Robotics as a service is delivering real value.
    > APA scales.
    > APA decreases change management costs.
    > APA automates the right opportunities in real time.
    > APA moves your spend from fixed to variable cost.
  • Leveraging Enterprise RPA to Deliver Transformative Innovation Recorded: Apr 10 2018 61 mins
    Steve Sikes, Director of Continuous Improvement, Global Business Services at Johnson Controls
    Johnson Controls creates intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on a promise of smart cities and communities. At its core, that promise is about delivering innovation that make people’s lives – and the world – better.

    In this Blue Prism Café, Steve Sikes, Director of Continuous Improvement for Global Business Services at Johnson Controls, explains how his organization is leveraging enterprise-RPA as a cornerstone to deliver innovative solutions to their customers. Steves shares details about Johnson Controls' two year RPA journey with Blue Prism--how they launched a Digital Workforce that is managing 400,000 transactions annually and generating savings for the company.
  • How the Digital Workforce at Scale is Elevating Services and Human Potential Recorded: Mar 13 2018 60 mins
    Curt Burghardt, VP of HR Shared Services & HR Systems at Walgreens
    Process automation has tremendous promise in the HR arena to create efficiencies, improve the employee experience and job satisfaction. As we move forward, digital employees will perform transactional work, allowing our human employees to pivot and focus on the employee experience, which in turn improves the customer experience and bottom line.

    In this Blue Prism Café, Curt Burghardt, VP of HR Shared Services & HR Systems at Walgreens will share his insights on how RPA is being used to drive strategic improvements at Walgreens.

    Key takeaways from this webinar include:
    > Why HR is fertile ground for RPA deployments
    > Why IT governance, security and privacy are key criteria in selecting an RPA vendor
    > Going from a POC to enterprise scale
    > How to measure success on each process automated
    > Championing consensus and change management
    > Getting corporate buy-in and building a dedicated RPA team
  • Roadmap to Self-Sufficiency: Lloyds' Successful Digital Transformation Journey Recorded: Feb 13 2018 56 mins
    Gerald Pullen, Head of Continuous Improvement & RPA, Lloyds Banking Group | James Johnson, Client Director EMEA, Symphony
    Gerald Pullen, Head of Continuous Improvement and RPA from Lloyds Banking Group along with James Johnson, Client Director EMEA from Symphony Ventures discuss how Lloyds Banking Group formulates the critical elements for building a successful RPA Program. The program puts the customer first, enables self-sufficiency and lays the foundation for future expansion into broader Intelligent Automation technologies such as Artificial Intelligence and beyond.

    Lloyds Banking Group is a financial services group with millions of UK customers and is focused on retail and commercial financial services.

    Key takeaways from this webinar include:
    > Planning your strategy with the customer in mind
    > Building the case within the business and establishing a digital operations vision
    > Identifying areas and processes that are ripe for automation
    > Assessing tools and partners
    > Championing consensus and change management
    > Leveraging a partner to become self sufficient
  • IHG | Increasing Value and Creating Transparency Using a Digital Workforce Recorded: Jan 9 2018 51 mins
    Derk Weinheimer, Vice President Cost Efficiency & Continuous Improvement, IHG | Bill Lloyd, Managed Services Leader, Deloitte
    IHG is one of the world’s leading hotel companies with more than 350,000 people working across almost 100 countries to deliver Great Hotels Guests Love®. They turned to Blue Prism to automate mission critical processes after carefully evaluating other RPA vendors. The company was able to launch their RPA program and deploy their first automations in just 12 weeks and continues to scale up globally.

    Our third Blue Prism Café features Derk Weinheimer, Vice President Cost Efficiency and Continuous Improvement from IHG along with Bill Lloyd, Managed Services Leader from Deloitte. Derk and Bill discuss the challenges of ramping up an RPA program. The program has introduced a new strategic lever for IHG and has helped create efficiencies and increased the value provided from both people and processes.

    Key takeaways from this webinar include:
    > How to optimize RPA performance and scale
    > Metrics of success in RPA
    > Understanding the cultural impact of RPA on employees
  • Shop Direct | Measuring RPA Success Recorded: Dec 12 2017 55 mins
    Lindsay Harrison, Process Agility Manger, Shop Direct
    Shop Direct is one of UK’s largest pure-play online retailers with revenues over £1.86 billion. Head of RPA and Business Agility, Lindsay Harrison has worked for the Shop Direct since 2006 and has been instrumental in pioneering RPA within the company.

    For our second Blue Prism Café, Lindsay Harrison joins Shail Khiyara, Chief Marketing and Experience Officer at Blue Prism to discuss Shop Direct’s RPA journey.

    Based on real-world insights and experiences, Lindsay outlines the tangible benefits of RPA technology by defining clear metrics. These metrics include hours returned back to the business, priority scoring of Shop Direct's processes, delivering increased revenue and scaling automation across the entire enterprise.

    Key takeaways from this webinar will include:
    > What processes should be targeted first for RPA
    > How do you measure RPA success, what are the metrics
    > Finding the right RPA talent and “reskilling” employees
  • Prudential | Scaling RPA Recorded: Nov 14 2017 48 mins
    Ann Delmedico, Vice President, Intelligent Process Automation at Prudential Financial
    Scaling RPA is often a challenge in many organizations who are struggling with whether to focus on number of Digital Workers, hours returned back to the business, or other metrics. In addition, culture barriers are often challenging to overcome and can impact scale.

    Ann Delmedico, Vice President, Intelligent Process Automation at Prudential Financial joined Shail Khiyara, Chief Customer Officer at Blue Prism to discuss the RPA journey at Prudential. For 140 years, Prudential Financial has helped individual and institutional customers grow and protect their wealth. The company is recognized as a trusted brand and one of the world’s most admired companies.

    Based on real-world experiences, Ann speaks about what is required to build and scale a successful Digital Workforce, including how to address cultural barriers.

    Key takeaways from this recording include:
    > RPA drivers and measures of success
    > Scaling means more than number of “bots”
    > Shaping an outcome oriented RPA culture
Blue Prism | Robotic Process Automation Software
Welcome to Blue Prism's Webinar Channel.

We host 2 different webinars each month:
- Blue Prism Cafe: a thought leadership webinar series on Intelligent Automation and the Future of Work featuring Blue Prism customer stories

- Pulse Online: a product and technology focused webinar series: get hands-on demos, insight and tactical best practices for taking your Digital Workforce to the next level.

Who is Blue Prism?

As the pioneer, innovator and market leader in Robotic Process Automation (RPA), Blue Prism delivers the world’s most successful Digital Workforce. The company’s intelligent digital workers provide government and business leaders with new operational capacity and intelligent skills to automate mission critical business processes, while meeting the requirements of the most demanding IT environments, where security, compliance and scalability are paramount.

Blue Prism provides a scalable and robust execution platform for best-of-breed AI and cognitive technologies and has emerged as the trusted and secure RPA platform of choice for the Fortune 500 and public-sector market. Billions of transactions and hundreds of millions of hours of work are executed on Blue Prism software robots. For more information about Blue Prism (AIM: PRSM), visit www.blueprism.com/gov and follow the company on LinkedIn and Twitter

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  • Title: RPA in the insurance industry: lessons learned & best practices
  • Live at: Jan 8 2019 4:00 pm
  • Presented by: Brian Golden, Daniela Caldararu from CUNA | Eric Greenstein from New York Life | Ahson Pai from EXL
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