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Fujitsu | Leading a Digital Workforce powered by connected-RPA technologies

Constantly at the forefront of innovation, Fujitsu holds the most AI patents in the world. One of the largest IT service providers globally – with customers in over 100 countries – they are focused on operational excellence, internally and externally. They’ve used RPA to provide a consistent quality of service, while improving delivery, security and resource flexibility.

This episode of our Blue Prism Café will showcase how Fujitsu have embraced and leveraged their Digital Workforce since adopting Blue Prism RPA in 2016 and how it has driven results through their internal optimisation program, breaking down silos and delivering incredible productivity along the way. The Café will also get an insight into how Fujitsu and their partners Novatio see connected-RPA deployment evolving their internal processes and partner eco-systems, and how it can dovetail with AI technologies in 2019 and beyond.

Key takeaways
• Fujitsu’s journey through adoption and implementation of RPA
• How their cloud-based Digital Workforce powers their multiple automation resources.
• An in-depth look at how RPA enable Fujitsu to optimise their Network Operations Centre, delivering incredible ROI.
• What’s next for Fujitsu and Novatio in the Connected RPA world.

Speakers
• George Gakuru, Head of Digital Workforce, Fujitsu America
• Gokul Solai, CEO, Novatio
• Xina Seaton, VP Customer Experience, Blue Prism

This live webinar will include a Q&A with the audience: make sure you pre-register and join us live on March the 12th 2019. This session will be recorded and available on-demand on this website.
Recorded Mar 12 2019 63 mins
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Presented by
George Gakuru, Head of Digital Workforce, Fujitsu America | Gokul Solai, CEO, Novatio
Presentation preview: Fujitsu | Leading a Digital Workforce powered by connected-RPA technologies

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  • How the Sydney University stays top of class with RPA and AI Jul 9 2019 12:00 am UTC 75 mins
    Wayne Andrews, Chief Financial Officer, Sydney University | Steve Blunt, GM Automation & Innovation, Sydney University
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    Founded in 1850, The University of Sydney is Australia's first university and is regarded as one of the world's leaders. Hot on the heels of winning the “Rookie of the Year” Blue Prism Excellence in Enterprise RPA Award, the team behind this success will reveal in this webinar how it uses connected-RPA to not only improve service levels – but release non-value adding time back to the business and reduce risks. Also highlighted will be how to build an effective governance structure and create a culture that builds and sustains talent.

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    •How RPA was implemented and managed to yield substantial results within its 1st year of operation
    •Real-life examples of use-cases that have transformed the employee and student experience
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    •Wayne Andrews, Chief Financial Officer, Sydney University
    •Steve Blunt, GM Automation & Innovation, Sydney University
    •Xina Seaton, VP Customer Experience, Blue Prism

    Make sure to pre-register and join us on July 9. If you can’t make it on the day or at this time, a recording will be available on this same page shortly after.
  • The World Post Robotic Process Automation Jun 27 2019 3:45 pm UTC 45 mins
    R "Ray" Wang, Principal Analyst and Founder, Constellation Research, Inc.
    Business strategist and disruptive technologies expert, Ray Wang, shares his view on the next two to three years in digital transformation; the world post RPA, and the new business models being enabled by automation and artificial intelligence.

    Ray will discuss his research on the next chapter of disruption and what impact you can expect on business processes, business models, and organizational design, whilst inspiring you to harness innovation, and create the next-generation enterprise by applying the new rules of business.
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    Adam Rutherford, Writer, Geneticist and Broadcaster
    Emily Bristow, Customer Success Director, Blue Prism
    Sebastian Whelan, Executive Head Robotic Process Automation, Old Mutual South Africa
    Brett Parker, Jaguar Land Rover​ Account Lead, IBM
    Robert Kesterton, Head of Robotic Process Automation COE, Jaguar Land Rover
    Richard Harding, Global Purchasing Transformation and Operations Director, Jaguar Land Rover
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    Jon E. Theuerkauf, Chief Customer Officer, Blue Prism
    Hear from all our ‘master chef’ speakers in a unique leadership panel session. Followed by the chance to have all our ‘master chefs’ on stage so you can pepper them with questions.

    This panel session includes speakers from ČSOB Group, Repsol, Nokia and Fidelity.
  • Discovering the Right Work for Your Digital Workforce Jun 27 2019 12:30 pm UTC 45 mins
    Neil McEwan, Blue Prism | Asheesh Biyala, H&R Block
    Realizing the full benefit of employing a digital workforce is directly related to the work you give it. Through the eyes of a digital worker, we help you find the right processes using the latest technology from Blue Prism. The Process Discovery Tool enables you to find innovative ways to get the most value from connected-RPA. This session will include a case study with H & R Block.

    Presented by:
    Neil McEwan
    Customer Programme Director, Blue Prism

    Asheesh Biyala
    Program Manager, H&R Block
  • Data is Gold, RPA the Gold Mine Jun 27 2019 11:45 am UTC 30 mins
    Matt Verrill, Product Owner, Blue Prism
    Data is a key strategic asset, but are you maximizing yours? Learn how the Blue Prism Digital Workforce can help you uncover new levels of information about your processes. Finally make sense of the data flowing through your business!
  • Future of RPA: Behind the Scenes at Blue Prism's AI Research Labs Jun 27 2019 11:00 am UTC 30 mins
    Jacques Cali | Dave Moss | Colin Redbond | Kevin Whittingham
    How will RPA function in the future? What exciting things are on the horizon? Join us for the formal launch of Blue Prism’s AI Research Labs and Decipher. We’ll share the secret on how to create intelligent, adaptable digital workers that learn from people.
  • Taking Automation to the Next Level, RBC Wealth Management Jun 27 2019 9:45 am UTC 30 mins
    Dana Ohab | Anthony Bissessar, RBC Wealth Management
    Royal Bank of Canada (RBC) share with us their RPA journey, their vision for the future and how they implement an automation strategy that helps deliver results in a fast paced and complex environment.

    Presenters:
    - Dana Ohab, Senior Director, Next Generation Optimization, RBC Wealth Management
    - Anthony Bissessar, Director of Shared Services and Service Delivery Management Office, RBC Wealth Management
  • Blue Prism Product Vision Jun 27 2019 8:45 am UTC 45 mins
    David Moss | Colin Redbond | Kevin Whittingham, Blue Prism
    You’re trying to run a successful business in the most challenging era of our time. Start-up ventures are popping up overnight and they’re winning the market from industry veterans. Blue Prism are aware of this, and we’ve been augmenting our RPA solution to help businesses like yours compete against these new, agile and technology-fluent disruptors.

    In this Product Plenary, Blue Prism’s CTO, Dave Moss; Head of Technology Strategy, Colin Redbond; and Head of Product, Kevin Whittingham, will showcase the recently released and upcoming features and functionality of Blue Prism’s intelligent, connected-RPA platform that enables business leaders to harness their innovative, entrepreneurial spirit and drive your business toward continued growth and sustainable digital transformation.

    Don’t miss this exclusive peek behind the curtain and chance to learn why connected-RPA is the future of work and how Blue Prism delivers the technology, functionality, connection and support you need to win back the market.

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    David Moss, CTO & Co-Founder, Blue Prism
    Colin Redbond, Head of Technology, Strategy & Architecture, Blue Prism
    Kevin Whittingham, Head of Product, Blue Prism
  • Unlocking Possibility and Creating Value: TD Bank Group Jun 27 2019 8:00 am UTC 30 mins
    John Capozzolo Senior Vice President - Canadian Personal Banking Delivery Excellence, TD Group
    TD Bank Group is way ahead of the curve with their digital transformation and automation is playing key role. Learn how you too can unlock value by leveraging automation to deliver experiences and solutions to your colleagues and customers.
    TD is the recipient of the Value Driver Excellence in Enterprise RPA Award 2018.
  • CEO Address Jun 27 2019 7:30 am UTC 15 mins
    Alastair Bathgate CEO & Co-Founder, Blue Prism
    CEO Alastair Bathgate welcomes everyone to our transformative event. However you want to implement your digital transformation, there is no larger RPA forum than Blue Prism World 2019. Be prepared to be inspired and to connect, learn and share throughout two days of automation excellence.
  • Connecting Women in RPA Recorded: Jun 11 2019 63 mins
    Katie Payne, Process Automation Lead, Ageas | Erin Boston, Associate Vice President, TD Bank
    Diversity has underpinned the success of Blue Prism since its first customer meeting. Our mission is to ensure that we continue to build a strong, global network of highly talented and innovative professionals. With only 17% of the workforce in tech being represented by women, we think it’s important that we showcase the opportunities that exist. And, with only 5% of leaders in tech being represented by women, we also need to champion the talent we have in our marketplace.

    By connecting the champions in our tightly knit network, we can retain the individual talents we have, pioneer an industry relevant community and help women gain a competitive advantage in the market.

    The Blue Prism Women in RPA promise is to provide a network to help you feel empowered, supported and valued. We will celebrate talent and encourage both personal growth and professional development.

    In this webinar you will get the opportunity to discover:
    • Why Blue Prism is doing this now, and what activities we are using to focus on driving diversity
    • Why this is so key for the RPA industry to focus on this now
    • The career opportunities in RPA that more women should pursue
    • The Blue Prism Women in RPA ongoing activities, calendar of events and how to get involved
    • Leaders, sharing about their career in RPA and how to be a successful woman in RPA

    Speakers:
    • Vikki Sly, Chief People Officer, Blue Prism
    • Linda Dotts, Global SVP Partner Strategy, Blue Prism
    • Katie Payne, Process Automation Lead, Ageas
    • Erin Boston, Associate Vice President, TD Bank
    • Xina Seaton, VP Customer Experience, Blue Prism

    Make sure to pre-register and join us on June 11. If you can’t make it on the day, a recording will be available on our Webinar page, after the event.
  • Control Room: everything you need to know (and more) Recorded: May 30 2019 64 mins
    Christian Wells, Senior Product Consultant and Denis Dennehy, Customer Success Director, Blue Prism
    The Control Room is Blue Prism’s command center: it provides a centralised administration console for controlling, monitoring, executing and scheduling automated processes to the Digital Workforce as well as an overall hub for resource management.

    Often underutilized, understanding the Control Room is critical to reaching the full potential of your Connected- RPA Digital Workforce.

    But why getting the best out of your Control Room so important?

    - Scheduling allows for time critical processes to be completed within defined SLAs even during peak volumes without the need to recruit for overtime or out-of-hours human workers.

    - Digital Workers can be allocated to certain processes or can put to work across all processes like a multiskilled worker dependant on volumes. This allows for you to be reactive according to business needs.

    - You have access to all run data and run logs that can tell you exactly what actions have completed by your Digital Workforce; this can be more transparent than actions completed by the human workforce and ensures full auditability of processes automated.

    - It is a real time view of what your Digital Workforce is currently working on, at what speed and how effective it is.


    In this webinar, we’ll be helping you get to the next level with your usage of the Control Room, covering everything you need to know (and more), including:

    - Delivery Methodology

    - Service Model definition of Business as Usual activities and the role of the Controller

    - Controller's Collateral - Operation Handbook and Contingency Planning

    - Control Room Overview

    - Filters

    - Logs

    - Reports

    - Staffing Model: Difference between the Controller (monitoring) and Lead Controller (Scheduling, Resource Management)



    Speakers:
    - Christian Wells, Senior Product Consultant, Blue Prism
    - Denis Dennehy, Customer Success Director, Blue Prism
  • Navigating Seasonality at H&R Block with RPA Recorded: May 14 2019 57 mins
    Asheesh Biyala, RPA Program Lead, H&R Block | Matt Juden-Bloomfield, Head of RPA, Blue Prism
    Would you appreciate a helping hand to smooth out the seasonal peaks in your workload? With an automated and connected Digital Workforce in place, you always have access to a flexible set of workers, ready to step into the breach.

    H&R Block is a world leader in tax preparation, so tax season brings a real peak in the company’s workload. Using Blue Prism’s connected-RPA has transformed the organization’s ability to react to, deal with and streamline their busy season.

    - Reacting to seasonal workloads -

    During tax season, H&R Block found their operational resources being stretched to maximum capacity. The company needed to process large amounts of incoming paperwork and license renewals, as well as processing and outputting financial data and call-centre email responses in the most efficient ways.

    Implementing a connected Blue Prism Digital Workforce, in tandem with Microsoft Cognitive Services, allowed H&R block to create automated end-to-end processes and reallocate support to the areas of the business that most needed assistance.

    - Flexible support from a Digital Workforce -

    With Blue Prism’s connected-RPA, your organization has a flexible Digital Workforce that’s ready to pick up the slack when busy season hits – taking the stress off your people, streamlining operations and helping you react to dynamic workload changes.

    In this webinar you’ll find out:

    ●How Blue Prism’s connected-RPA supported H&R Block’s processes
    ●How to enable end-to-end unattended processes with Microsoft Cognitive Services
    ●The key benefits of a connected Digital Workforce during periods of high workload

    Speakers:
    ●Asheesh Biyala, RPA Program Lead, H&R Block
    ●Matt Juden-Bloomfield, Head of RPA, Blue Prism

    Make sure to pre-register and join us on May 14. If you can’t make it on the day, a recording will be available on our Webinar page, after the event.
  • Show and Tell: Discover Blue Prism v6.5 & Digital Exchange Updates Recorded: Apr 25 2019 60 mins
    Robert Nicklin, Product Owner, Blue Prism | Bart Peluso, SVP of Product Marketing, Blue Prism
    Join us on April 25th for a preview of find out what is coming with Blue Prism’s v6.5.

    The latest version of our software will include:

    • Full Japanese and simplified Chinese language capabilities - Through a simple drop-down box a customer can select their preferred language on the Blue Prism UI.
    • Data gateways - A new mechanism that allows customers much more control of their data, with the option to send data as duplicates of what is stored in the BP database or to send the information only to the external end point, significantly reducing the amount of database space used for data storage.
    • IPv6 support - Through this feature Blue Prism customers can be confident our connected-RPA platform is ready to evolve with customer environments as they plan, test and take actions to start their transition to using IPv6.
    • Latest updates from the Blue Prism Digital Exchange

    Speakers:
    • Robert Nicklin, Product Owner, Blue Prism
    • Bart Peluso, SVP of Product Marketing, Blue Prism
    • Richard Pauly, Head of Digital Exchange, Blue Prism

    If you have a burning product question to ask, make sure to pre-register and join us on April 25th for this live webinar. If you can’t make it on the day, you can easily watch a recording of the session from our webinar page, after the event.
  • Equinix | Opening your eyes to the power of OCR and RPA Recorded: Apr 9 2019 57 mins
    Jaideep Vijayakar, Director and Feng Wang, Senior Manager - Finance Strategy and Transformation at Equinix
    Equinix, providers of carrier-neutral interconnection capabilities and data centers, embarked on a Supply Chain Digital Transformation program that spanned people, process and technology. As a part of that journey, they recently introduced Optical Character Recognition to open the eyes of their Digital Workers and adding efficiencies and accuracy to their internal operations.

    Working closely with WonderBotz, Equinix has transformed a range of accounts payable tasks and will soon be automating account reconciliation and customer service.

    In this webinar, we’ll look at their procure-to-pay process and will see how RPA and OCR have boosted both accuracy and productivity. This one automation is projected to free up 14,000+ hours per year for their finance team, increasing focus on higher-value tasks and cutting time from the procurement cycle.

    Connecting your RPA solution to OCR tools allows your Digital Workforce to scan paperwork, PDFs or digital forms – digitizing the information that’s contained. Whether it’s an invoice that needs processing, or a customer request that needs actioning, your Digital Workers can automatically ‘see’ the contents and turn that resulting data into a meaningful output for the business.

    In this webinar you’ll:
    ● Hear how OCR has driven productivity gains for Equinix
    ● Find out how visual recognition can be implemented
    ● Learn the key applications for a Digital Workforce with ‘open eyes’
    ● Hear what worked, and didn’t work, on Equinix’s path to digital worker value

    Speakers:
    ● Jaideep Vijayakar, Director - Finance Strategy and Transformation, Equinix
    ● Feng Wang, Senior Manager – Finance Strategy and Transformation, Equinix
    ● Steve LaValle, Managing Partner, WonderBotz
    ● Matt Juden-Bloomfield, Head of RPA, Blue Prism

    Make sure to pre-register and join us on April 9, 2019. If you can’t make it on the day, a recording will be available on our webinar page, after the event.
  • Chat with Pat: Exploring the future of connected-RPA & Award Finalists Recorded: Mar 28 2019 48 mins
    Pat Geary, Chief Evangelist, Blue Prism | Matt Juden-Bloomfield, Head of RPA, Blue Prism
    On March 28th, Matt Juden-Bloomfield, Head of RPA at Blue Prism, will be hosting our next webinar, where we’ll be announcing the customer winners of our prestigious Excellence in Enterprise RPA Awards. You’ll also have the chance to talk to Pat Geary, Chief Evangelist at Blue Prism, about the future of RPA.

    * A new generation of RPA trailblazers

    The Excellence in Enterprise RPA Awards is our annual celebration of RPA success, helping us to recognise the innovation and dedication of our growing customer base.

    We’ll be announcing the finalists of our customer awards and telling you how these RPA success stories have helped to drive the digital transformation and business efficiency of our leading RPA customers.

    * RPA: what's next?

    RPA has come a long way in the 17 years since Blue Prism first brought the innovation and efficiency of the Digital Workforce to the global market. And who better to talk about the future path of connected-RPA than Pat Geary, Chief Evangelist at Blue Prism, who coined the term and invented the industry back in 2012?

    Pat will be giving his key insights into the history and future direction of RPA, and will be answering your questions on the next stage of evolution when it comes to automation, digital transformation and the world of connected digital solutions.


    In this webinar you’ll:

    ● Find out who’s shortlisted in the customer awards at the Excellence in Enterprise RPA Awards
    ● Hear more on those customer success stories and the added value of connected-RPA
    ● Hear from Pat Geary, Blue Prism’s Chief Evangelist, about the future path of the Blue Prism product and the world of automation
    ● Take part in a live-audience Q&A with Pat Geary and Matt Juden-Bloomfield, Head of RPA, Blue Prism.

    If you have a burning RPA-related question to ask, make sure to pre-register and join us on March 28th for this webinar. If you can’t make it on the day, you can easily watch a recording of the session from our webinar page, after the event.
  • Fujitsu | Leading a Digital Workforce powered by connected-RPA technologies Recorded: Mar 12 2019 63 mins
    George Gakuru, Head of Digital Workforce, Fujitsu America | Gokul Solai, CEO, Novatio
    Constantly at the forefront of innovation, Fujitsu holds the most AI patents in the world. One of the largest IT service providers globally – with customers in over 100 countries – they are focused on operational excellence, internally and externally. They’ve used RPA to provide a consistent quality of service, while improving delivery, security and resource flexibility.

    This episode of our Blue Prism Café will showcase how Fujitsu have embraced and leveraged their Digital Workforce since adopting Blue Prism RPA in 2016 and how it has driven results through their internal optimisation program, breaking down silos and delivering incredible productivity along the way. The Café will also get an insight into how Fujitsu and their partners Novatio see connected-RPA deployment evolving their internal processes and partner eco-systems, and how it can dovetail with AI technologies in 2019 and beyond.

    Key takeaways
    • Fujitsu’s journey through adoption and implementation of RPA
    • How their cloud-based Digital Workforce powers their multiple automation resources.
    • An in-depth look at how RPA enable Fujitsu to optimise their Network Operations Centre, delivering incredible ROI.
    • What’s next for Fujitsu and Novatio in the Connected RPA world.

    Speakers
    • George Gakuru, Head of Digital Workforce, Fujitsu America
    • Gokul Solai, CEO, Novatio
    • Xina Seaton, VP Customer Experience, Blue Prism

    This live webinar will include a Q&A with the audience: make sure you pre-register and join us live on March the 12th 2019. This session will be recorded and available on-demand on this website.
Blue Prism | Robotic Process Automation Software
Welcome to Blue Prism's Webinar Channel.

We host 2 different webinars each month:
- Blue Prism Cafe: a thought leadership webinar series on Intelligent Automation and the Future of Work featuring Blue Prism customer stories

- Pulse Online: a product and technology focused webinar series: get hands-on demos, insight and tactical best practices for taking your Digital Workforce to the next level.

Who is Blue Prism?

As the pioneer, innovator and market leader in Robotic Process Automation (RPA), Blue Prism delivers the world’s most successful Digital Workforce. The company’s intelligent digital workers provide government and business leaders with new operational capacity and intelligent skills to automate mission critical business processes, while meeting the requirements of the most demanding IT environments, where security, compliance and scalability are paramount.

Blue Prism provides a scalable and robust execution platform for best-of-breed AI and cognitive technologies and has emerged as the trusted and secure RPA platform of choice for the Fortune 500 and public-sector market. Billions of transactions and hundreds of millions of hours of work are executed on Blue Prism software robots. For more information about Blue Prism (AIM: PRSM), visit www.blueprism.com/gov and follow the company on LinkedIn and Twitter

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  • Live at: Mar 12 2019 4:00 pm
  • Presented by: George Gakuru, Head of Digital Workforce, Fujitsu America | Gokul Solai, CEO, Novatio
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