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Future of RPA: Behind the Scenes at Blue Prism's AI Research Labs

How will RPA function in the future? What exciting things are on the horizon?

Join us for a spotlight session from Blue Prism World 2019 on Blue Prism’s AI Research Labs and Decipher. We’ll share the secret on how to create intelligent, adaptable digital workers that learn from people. You won't want to miss this session!

Speakers:
- Jacques Cali, Director of Research, Blue Prism
- Dave Moss, CTO and Co-Founder, Blue Prism
- Colin Redbond, Head of Technology, Strategy and Architecture, Blue Prism
- Kevin Whittingham, Head of Product, Blue Prism
- Paul Nerger, VP Digital Exchange, Blue Prism
Recorded Nov 21 2019 44 mins
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Presented by
Jacques Cali | Dave Moss | Colin Redbond | Kevin Whittingham | Paul Nerger
Presentation preview: Future of RPA: Behind the Scenes at Blue Prism's AI Research Labs

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  • Optimizing and scaling a Digital Workforce using Intelligent Automation Feb 11 2020 4:00 pm UTC 75 mins
    Donna Edwards, Global Customer Reference Programs Director, Blue Prism
    Tune in to hear from Gabe Tribuiani, Business Transformation Manager, TransUnion, who will share how TransUnion embarked on its Intelligent Automation journey, and how Blue Prism Cloud’s suite of intelligent components has been fundamental to their ability to scale. Using the Blue Prism Cloud Intelligent Automation platform (IADA), TransUnion established new delivery models that align to their organisational goals, one being to increase the efficiency of the consumer-facing operations. IADA has optimized TransUnion’s workload management by reducing manual oversight and eliminating unnecessary virtual workforce idle time
    In this webinar you’ll find out:
    • The power of Blue Prism Cloud to enhance RPA
    • How to scale automation as demand increases
    • How RPA has improved customer experience at Transunion
    • Real-life use-cases of intelligent automation through connected-RPA

    Speakers:
    Gabe Tribuiani, Business Transformation Manager, TransUnion
    Donna Edwards, Global Customer Reference Programs Director, Blue Prism
  • Future of Work with Digital Employees Feb 5 2020 2:00 pm UTC 60 mins
    Martin Sundblad, Research Manager, IDC and Jonas Karlsson, Solutions Consultant, Blue Prism
    There is an ongoing fundamental change to the concept of work; transforming worker behaviors and skills as well as organizational culture, supports a dynamic work environment, not bounded by time of day or physical space, it empowers teams and a diverse workforce, and fosters human-machine collaboration. Workplace transformation initiatives must be an integral part of the overall digital transformation which in turn is crucial for remaining efficient and competitive.

    In this live webinar Martin Sundblad, IDC Research Manager and Jonas Karlsson, Blue Prism Solutions Consultant, will present and discuss the result from the new study “Nordic Future of Work and workplace transformation”.

    Join this webinar to learn more about;
    - What signifies the Nordics in workplace transformation?
    - What are the automation drivers and challenges in the Nordics?
    - How to approach Intelligent Automation initiatives to become successful?
  • Blue Prism Cloud: Three new products you can leverage within your platform Jan 30 2020 4:00 pm UTC 75 mins
    Danny Major, Chief Technology Officer, Blue Prism Cloud
    Blue Prism Cloud, previously Thoughtonomy, was recently acquired by Blue Prism, placing it at the core of a software group that provides the most comprehensive portfolio of automation offerings in the market. Bringing our offerings under one roof allows us to invest more in delivering the next generation of intelligent automation capabilities that support your business transformation agenda.

    Join this webinar to hear how we have developed three new products; Blue Prism Cloud Hub, Assist and IADA; that you will be able to leverage in the coming months to help you manage and scale your automations more effectively.

    •Danny Major, Chief Technology Officer, Blue Prism Cloud

    •Dean Cocker, Product Consultant, Blue Prism
  • Blue Prism RPA Platform Demo | The Building Blocks of Automation Jan 28 2020 5:00 pm UTC 60 mins
    Daniel Welcel, Solution Engineer and Lisa Hackbarth, Global Marketing
    Join us for a 45-minute, interactive live demo. We’ll show you how Blue Prism’s connected-RPA platform works and answer your questions live.

    With the advent of Robotic Process Automation (RPA), today, humans and Digital Workers are working side by side.

    But how does it actually work?

    If you’re ready to see Blue Prism’s Intelligent Automation in action, join us for our next 45-minute demo where we’ll showcase the simplicity and security of the leading RPA platform on the market.

    In this foundational look at what it takes to implement Blue Prism connected-RPA, you will:
    • Experience the integral role that the human worker plays in our evolving workforce
    • Take a tour of the Blue Prism Process and Object Studio where you’ll teach your Digital Workers what to do and how to do it
    • Learn how to incorporate our pre-built, out-of-the-box processes without the need for coding, and get your Digital Workforce up and running quickly
    • See examples of processes that Digital Workers can help to automate
    • Learn how to manage your Digital Workers to achieve maximum productivity using the included Control Room, Work Queues, and Scheduler
    • Get a detailed look at Blue Prism’s security, access control, and audit log features that reduce automation audit risk

    Ready to unleash the human potential at your organization by freeing up your team to do the valuable, skilled work they were hired to do? Register to view the demo to take the next step on your digital transformation journey and get ready to see what’s possible.
  • Blue Prism RPA Platform Demo | Intelligent Automation & Digital Exchange Skills Jan 23 2020 11:00 am UTC 39 mins
    Daniel Welcel, Solution Engineer and Lisa Hackbarth, Global Marketing
    Join us for a 45-minute, interactive live demo. We’ll show you how Blue Prism’s connected-RPA platform works and answer your questions live.

    With the advent of Robotic Process Automation (RPA), today, humans and Digital Workers are working side by side.

    But how does it actually work?

    If you’re ready to see Blue Prism’s Intelligent Automation in action, join us for our next 45-minute demo where we’ll showcase the simplicity and security of the leading RPA platform on the market.

    In this foundational look at what it takes to implement Blue Prism connected-RPA, you will:
    • Experience the integral role that the human worker plays in our evolving workforce
    • Take a tour of the Blue Prism Process and Object Studio where you’ll teach your Digital Workers what to do and how to do it
    • Learn how to incorporate our pre-built, out-of-the-box processes without the need for coding, and get your Digital Workforce up and running quickly
    • See examples of processes that Digital Workers can help to automate
    • Learn how to manage your Digital Workers to achieve maximum productivity using the included Control Room, Work Queues, and Scheduler
    • Get a detailed look at Blue Prism’s security, access control, and audit log features that reduce automation audit risk

    Ready to unleash the human potential at your organization by freeing up your team to do the valuable, skilled work they were hired to do? Register to view the demo to take the next step on your digital transformation journey and get ready to see what’s possible.
  • Blue Prism RPA Platform Demo | Intelligent Automation & Digital Exchange Skills Jan 23 2020 3:00 am UTC 39 mins
    Daniel Welcel, Solution Engineer and Lisa Hackbarth, Global Marketing
    Join us for a 45-minute, interactive live demo. We’ll show you how Blue Prism’s connected-RPA platform works and answer your questions live.

    With the advent of Robotic Process Automation (RPA), today, humans and Digital Workers are working side by side.

    But how does it actually work?

    If you’re ready to see Blue Prism’s Intelligent Automation in action, join us for our next 45-minute demo where we’ll showcase the simplicity and security of the leading RPA platform on the market.

    In this foundational look at what it takes to implement Blue Prism connected-RPA, you will:
    • Experience the integral role that the human worker plays in our evolving workforce
    • Take a tour of the Blue Prism Process and Object Studio where you’ll teach your Digital Workers what to do and how to do it
    • Learn how to incorporate our pre-built, out-of-the-box processes without the need for coding, and get your Digital Workforce up and running quickly
    • See examples of processes that Digital Workers can help to automate
    • Learn how to manage your Digital Workers to achieve maximum productivity using the included Control Room, Work Queues, and Scheduler
    • Get a detailed look at Blue Prism’s security, access control, and audit log features that reduce automation audit risk

    Ready to unleash the human potential at your organization by freeing up your team to do the valuable, skilled work they were hired to do? Register to view the demo to take the next step on your digital transformation journey and get ready to see what’s possible.
  • Blue Prism RPA Platform Demo | Intelligent Automation & Digital Exchange Skills Recorded: Jan 15 2020 40 mins
    Daniel Welcel, Solution Engineer and Lisa Hackbarth, Global Marketing
    Join us for a 45-minute, interactive live demo. We’ll show you how Blue Prism’s connected-RPA platform works and answer your questions live.

    With the advent of Robotic Process Automation (RPA), today, humans and Digital Workers are working side by side.

    But how does it actually work?

    If you’re ready to see Blue Prism’s Intelligent Automation in action, join us for our next 45-minute demo where we’ll showcase the simplicity and security of the leading RPA platform on the market.

    In this foundational look at what it takes to implement Blue Prism connected-RPA, you will:
    • Experience the integral role that the human worker plays in our evolving workforce
    • Take a tour of the Blue Prism Process and Object Studio where you’ll teach your Digital Workers what to do and how to do it
    • Learn how to incorporate our pre-built, out-of-the-box processes without the need for coding, and get your Digital Workforce up and running quickly
    • See examples of processes that Digital Workers can help to automate
    • Learn how to manage your Digital Workers to achieve maximum productivity using the included Control Room, Work Queues, and Scheduler
    • Get a detailed look at Blue Prism’s security, access control, and audit log features that reduce automation audit risk

    Ready to unleash the human potential at your organization by freeing up your team to do the valuable, skilled work they were hired to do? Register to view the demo to take the next step on your digital transformation journey and get ready to see what’s possible.
  • How Intelligent Automation is saving time | Digital transformation at scale Recorded: Jan 14 2020 59 mins
    Daniela Zuin, Chief Marketing Officer, Blue Prism Cloud
    Tune in to hear from Chief Technology Officer, Darren Atkins, East Suffolk and North Essex NHS Foundation. Darren will share the journey of using Blue Prism Cloud to improve the patient experience and make time matter for the NHS. The implementation of digital workers has reduced the administrative requirements on staff, ultimately freeing them up to spend more time with their patients, driving shorter response times and improved healthcare. Using Blue Prism Cloud this NHS Trust has been able to connect to a range of intelligent services, including translation and unstructured text analysis.

    In this webinar you’ll find out:
    • The power of Blue Prism Cloud to enhance RPA
    • How to scale automation as demand increases - growing your internal team
    • How automation is improving the quality of healthcare
    • Real-life use-cases of intelligent automation through connected-RPA
    • Lessons learned - what worked and what didn’t – along the NHS's connected-RPA journey

    • Darren Atkins, Chief Technology Officer, East Suffolk and North Essex NHS Foundation Trust
    • Daniela Zuin, Chief Marketing Officer, Blue Prism Cloud
  • Blue Prism RPA Platform Demo | Building Blocks of Automation (Banking Example) Recorded: Jan 2 2020 31 mins
    Daniel Welcel, Solution Engineer and Lisa Hackbarth, Global Marketing
    Join us for a 45-minute, interactive live demo. We’ll show you how Blue Prism’s connected-RPA platform works and answer your questions live.

    With the advent of Robotic Process Automation (RPA), today, humans and Digital Workers are working side by side.

    But how does it actually work?

    If you’re ready to see Blue Prism’s Intelligent Automation in action, join us for our next 45-minute demo where we’ll showcase the simplicity and security of the leading RPA platform on the market.

    In this foundational look at what it takes to implement Blue Prism connected-RPA, you will:
    • Experience the integral role that the human worker plays in our evolving workforce
    • Take a tour of the Blue Prism Process and Object Studio where you’ll teach your Digital Workers what to do and how to do it
    • Learn how to incorporate our pre-built, out-of-the-box processes without the need for coding, and get your Digital Workforce up and running quickly
    • See examples of processes that Digital Workers can help to automate
    • Learn how to manage your Digital Workers to achieve maximum productivity using the included Control Room, Work Queues, and Scheduler
    • Get a detailed look at Blue Prism’s security, access control, and audit log features that reduce automation audit risk

    Ready to unleash the human potential at your organization by freeing up your team to do the valuable, skilled work they were hired to do? Register to view the demo to take the next step on your digital transformation journey and get ready to see what’s possible.
  • Blue Prism RPA Platform Demo | The Building Blocks of Automation Recorded: Dec 17 2019 32 mins
    Daniel Welcel, Solution Engineer and Lisa Hackbarth, Global Marketing
    Join us for a 45-minute, interactive live demo. We’ll show you how Blue Prism’s connected-RPA platform works and answer your questions live.

    With the advent of Robotic Process Automation (RPA), today, humans and Digital Workers are working side by side.

    But how does it actually work?

    If you’re ready to see Blue Prism’s Intelligent Automation in action, join us for our next 45-minute demo where we’ll showcase the simplicity and security of the leading RPA platform on the market.

    In this foundational look at what it takes to implement Blue Prism connected-RPA, you will:
    • Experience the integral role that the human worker plays in our evolving workforce
    • Take a tour of the Blue Prism Process and Object Studio where you’ll teach your Digital Workers what to do and how to do it
    • Learn how to incorporate our pre-built, out-of-the-box processes without the need for coding, and get your Digital Workforce up and running quickly
    • See examples of processes that Digital Workers can help to automate
    • Learn how to manage your Digital Workers to achieve maximum productivity using the included Control Room, Work Queues, and Scheduler
    • Get a detailed look at Blue Prism’s security, access control, and audit log features that reduce automation audit risk

    Ready to unleash the human potential at your organization by freeing up your team to do the valuable, skilled work they were hired to do? Register to view the demo to take the next step on your digital transformation journey and get ready to see what’s possible.
  • Blue Prism RPA Platform Demo | The Building Blocks of Automation Recorded: Dec 12 2019 51 mins
    Corey Donohue, Solution Engineer and Lisa Hackbarth, Global Marketing
    Join us for a 45-minute, interactive live demo. We’ll show you how Blue Prism’s connected-RPA platform works and answer your questions live.

    With the advent of Robotic Process Automation (RPA), today, humans and Digital Workers are working side by side.

    But how does it actually work?

    If you’re ready to see Blue Prism’s Intelligent Automation in action, join us for our next 45-minute demo where we’ll showcase the simplicity and security of the leading RPA platform on the market.

    In this foundational look at what it takes to implement Blue Prism connected-RPA, you will:
    • Experience the integral role that the human worker plays in our evolving workforce
    • Take a tour of the Blue Prism Process and Object Studio where you’ll teach your Digital Workers what to do and how to do it
    • Learn how to incorporate our pre-built, out-of-the-box processes without the need for coding, and get your Digital Workforce up and running quickly
    • See examples of processes that Digital Workers can help to automate
    • Learn how to manage your Digital Workers to achieve maximum productivity using the included Control Room, Work Queues, and Scheduler
    • Get a detailed look at Blue Prism’s security, access control, and audit log features that reduce automation audit risk

    Ready to unleash the human potential at your organization by freeing up your team to do the valuable, skilled work they were hired to do? Register to view the demo to take the next step on your digital transformation journey and get ready to see what’s possible.
  • Avaya | How RPA and digitization are transforming the customer experience Recorded: Dec 10 2019 62 mins
    Donna Edwards, Global Customer Reference Programs Director, Blue Prism
    In this Blue Prism Café, hear the story of Avaya’s data-driven intelligent automation transformation. As a global leader in contact centers, unified communications and cloud, Avaya Connected-RPA is forging their digital transformation aimed to improve customer experience. In an industry that must constantly transform, meet ever-evolving customer needs, Avaya’s innovative methods have included implementing intelligent RPA, utilizing BPM, process mining and AI though the project lifecycle.
    In this webinar you’ll find out:
    •How to manage large-scale, sustainable, digital worker deployments
    •Real-life use-cases of improved customer experience and back office efficiencies
    •Lessons learned - what worked and what didn’t – along Avaya’s connected-RPA journey
  • Blue Prism RPA Platform Demo | The Building Blocks of Automation Recorded: Dec 5 2019 49 mins
    Brian Albertelli, Solution Engineer and Lisa Hackbarth, Global Marketing
    Join us for a 45-minute, interactive live demo. We’ll show you how Blue Prism’s connected-RPA platform works and answer your questions live.

    With the advent of Robotic Process Automation (RPA), today, humans and Digital Workers are working side by side.

    But how does it actually work?

    If you’re ready to see Blue Prism’s Intelligent Automation in action, join us for our next 45-minute demo where we’ll showcase the simplicity and security of the leading RPA platform on the market.

    In this foundational look at what it takes to implement Blue Prism connected-RPA, you will:
    • Experience the integral role that the human worker plays in our evolving workforce
    • Take a tour of the Blue Prism Process and Object Studio where you’ll teach your Digital Workers what to do and how to do it
    • Learn how to incorporate our pre-built, out-of-the-box processes without the need for coding, and get your Digital Workforce up and running quickly
    • See examples of processes that Digital Workers can help to automate
    • Learn how to manage your Digital Workers to achieve maximum productivity using the included Control Room, Work Queues, and Scheduler
    • Get a detailed look at Blue Prism’s security, access control, and audit log features that reduce automation audit risk

    Ready to unleash the human potential at your organization by freeing up your team to do the valuable, skilled work they were hired to do? Register to view the demo to take the next step on your digital transformation journey and get ready to see what’s possible.
  • Blue Prism RPA Platform Demo | The Building Blocks of Automation Recorded: Dec 3 2019 52 mins
    Corey Donohue, Solution Engineer and Lisa Hackbarth, Global Marketing
    Join us for a 45-minute, interactive live demo. We’ll show you how Blue Prism’s connected-RPA platform works and answer your questions live.

    With the advent of Robotic Process Automation (RPA), today, humans and Digital Workers are working side by side.

    But how does it actually work?

    If you’re ready to see Blue Prism’s Intelligent Automation in action, join us for our next 45-minute demo where we’ll showcase the simplicity and security of the leading RPA platform on the market.

    In this foundational look at what it takes to implement Blue Prism connected-RPA, you will:
    • Experience the integral role that the human worker plays in our evolving workforce
    • Take a tour of the Blue Prism Process and Object Studio where you’ll teach your Digital Workers what to do and how to do it
    • Learn how to incorporate our pre-built, out-of-the-box processes without the need for coding, and get your Digital Workforce up and running quickly
    • See examples of processes that Digital Workers can help to automate
    • Learn how to manage your Digital Workers to achieve maximum productivity using the included Control Room, Work Queues, and Scheduler
    • Get a detailed look at Blue Prism’s security, access control, and audit log features that reduce automation audit risk

    Ready to unleash the human potential at your organization by freeing up your team to do the valuable, skilled work they were hired to do? Register to view the demo to take the next step on your digital transformation journey and get ready to see what’s possible.
  • RPA-Crashkurs: So starten Sie Ihr erstes Automation-Projekt Recorded: Nov 26 2019 54 mins
    Ricardo Ullbrich, Blue Prism; Felix Körner and Patrick Bienia, Ernst & Young
    Best Practices & Live Demo – RPA verstehen & erfolgreich in Ihrem Unternehmen umsetzen

    18 Stunden durchschnittlich verlieren Mitarbeiter pro Woche an unproduktiven Aufgaben . Dabei könnten viele Aufgaben automatisiert und so kostbare Zeit für die Kernaufgaben freigesetzt werden! Wie das geht? Mit Robotic Process Automation (RPA). Wiederholende Routinearbeiten können künftig von einer Software übernommen werden und geben dadurch den Mitarbeitern mehr Zeit für die wirklich wichtigen Aufgaben.
    In einem Webinar zeigen Blue Prism und Ernst & Young gemeinsam und in komprimierter Form, wie mit „Connected-RPA“ Unternehmensprozesse in eine Automation-Software überführt werden können.

    Work Smart – Save Time

    5.000 Entscheidungsträger und Mitarbeiter wurden zum Thema RPA befragt. Angst durch RPA ersetzt zu werden, besteht beim Großteil der Mitarbeiter nicht. Wagen Sie also den Schritt und begeben Sie sich auf eine neue Ebene der Digitalisierung.

    In unserem Live Webinar zeigen wir CFOs auf, wie sie mittels RPA erfolgreich Prozesse in ihrem Unternehmen automatisieren können, welche Vorteile ihnen die RPA-Software bietet und wie der aktuelle Forschungsstand ist.

    Alle Webinar-Inhalte auf einem Blick:

    •Einführung in die RPA-Welt.
    •Wie sich Konzerne, mittlere und kleine Unternehmen die Vorteile von RPA zunutze machen können.
    •Welche praktischen Erfahrungen aus Best Practices Unternehmen heute schon anwenden können (Beispiele und Kostenindikation).
    •Ein Blick ins Innere: So funktioniert die Automation-Software (Demo)


    Presenters:
    •Ricardo Ullbrich, Partner Solution Consultant, Blue Prism GmbH
    •Felix Körner, Manager und RPA Lead FAAS, EY
    •Patrick Bienia, Manager in der prüfungsnahen Beratung, EY
  • Future of RPA: Behind the Scenes at Blue Prism's AI Research Labs Recorded: Nov 21 2019 44 mins
    Jacques Cali | Dave Moss | Colin Redbond | Kevin Whittingham | Paul Nerger
    How will RPA function in the future? What exciting things are on the horizon?

    Join us for a spotlight session from Blue Prism World 2019 on Blue Prism’s AI Research Labs and Decipher. We’ll share the secret on how to create intelligent, adaptable digital workers that learn from people. You won't want to miss this session!

    Speakers:
    - Jacques Cali, Director of Research, Blue Prism
    - Dave Moss, CTO and Co-Founder, Blue Prism
    - Colin Redbond, Head of Technology, Strategy and Architecture, Blue Prism
    - Kevin Whittingham, Head of Product, Blue Prism
    - Paul Nerger, VP Digital Exchange, Blue Prism
  • Blue Prism RPA Platform Demo | The Building Blocks of Automation Recorded: Nov 14 2019 50 mins
    Brian Albertelli and Lisa Hackbarth
    Join us for a 45-minute, interactive live demo. We’ll show you how Blue Prism’s connected-RPA platform works and answer your questions live.

    With the advent of Robotic Process Automation (RPA), today, humans and Digital Workers are working side by side.

    But how does it actually work?

    If you’re ready to see Blue Prism’s Intelligent Automation in action, join us for our next 45-minute demo where we’ll showcase the simplicity and security of the leading RPA platform on the market.

    In this foundational look at what it takes to implement Blue Prism connected-RPA, you will:
    • Experience the integral role that the human worker plays in our evolving workforce
    • Take a tour of the Blue Prism Process and Object Studio where you’ll teach your Digital Workers what to do and how to do it
    • Learn how to incorporate our pre-built, out-of-the-box processes without the need for coding, and get your Digital Workforce up and running quickly
    • See examples of processes that Digital Workers can help to automate
    • Learn how to manage your Digital Workers to achieve maximum productivity using the included Control Room, Work Queues, and Scheduler
    • Get a detailed look at Blue Prism’s security, access control, and audit log features that reduce automation audit risk

    Ready to unleash the human potential at your organization by freeing up your team to do the valuable, skilled work they were hired to do? Register to view the demo to take the next step on your digital transformation journey and get ready to see what’s possible.
  • The Digital Workforce: Empower your Contact Center Agents for Success Recorded: Nov 8 2019 50 mins
    Peter Walker, CTO EMEA, Blue Prism and Martin Meikle Small, Managing Director, TrustPortal
    We live in an age of unprecedented pace of change. Meanwhile, we struggle simply to meet short term imperatives such as cost reduction and quality/service improvements – let alone consider strategic change programs.

    But change inevitably happens and change can be brutal. A coherent technology strategy for agility and flexibility is imperative for survival.

    Join us to learn how you can evolve gradually and incrementally into the contact center of the future – whilst using your existing legacy architecture - to unleash the benefits of digitization and to introduce flexibility into your operation
  • Deep Dive into Data: Visualization & Gateways Recorded: Oct 31 2019 58 mins
    Sam Stone, Senior Process Analyst & Developer | Chris Strong, Product Owner | Susanna Berg, Customer Success
    Join us for a deep dive into Data Visualization and Data Gateways.

    Data is the new gold in the age of AI, and AI needs data to get the most out of it. Having the ability to visualize your digital workforce is essential in gaining business buy-in on your RPA journey.

    This session will explore the ways Blue Prism’s internal Center of Excellence has made use of Splunk to provide business-wide dashboards on process performance, using simple additions to process logic.

    We will also demonstrate how Blue Prism makes it easy to get the most out of the data generated by your digital workforce by using Blue Prism's Data Gateways to provide an easy-to-use, centralized method to push data out of Blue Prism for use in external systems for monitoring and reporting, long-term data storage, and to feed machine learning models.

    Don’t miss this live webinar to learn all the details.
  • Telefónica Global | inside telecoms - how a digital leader excels with RPA Recorded: Oct 8 2019 53 mins
    Donna Edwards, Global Customer Reference Programs Director, Blue Prism
    As one of the world’s largest telecommunications companies, Telefónica sets the standard in pioneering deeper and broader digital transformation - across an industry that must constantly innovate, to meet ever-changing, customer needs. A key element of this agile, forward-thinking company’s strategy is connected-RPA, which is being deployed globally across a number of business units, to help optimize the customer experience - while generating greater operational efficiencies, productivity boosts and reduced back office costs too.

    The Telefónica team will discuss how they deliver a global program of automation and digitalization - reaching a scale like few others - optimizing critical business processes across the group that include; ‘trouble ticketing analysis’ and ‘resolution and deactivation of old tariffs’. They’ll also discuss how they’re adding greater intelligence to automation to solve more complex problems – and how they are industrializing their activities to tackle a wider range of opportunities and meet highly ambitious goals.

    In this webinar you’ll find out:

    • How to create a global CoE that best manages large-scale, sustainable, digital worker deployments
    • How to boost connected-RPA’s value by integrating intelligent technologies which include; OCR, NLP, virtual agents and machine learning algorithms
    • Real-life examples of use-cases of improved customer experience and back office efficiencies
    • Lessons learned - what worked and what didn’t – along Telefónica’s connected-RPA journey

    Speakers:
    • Flavio Reis, Global Head of Process Digitalization,Telefónica
    • Francisco Javier Jiménez de la Vega, Global Digital Transformation Manager, Telefónica
    • Donna Edwards, Global Customer Reference Programs Director, Blue Prism
Blue Prism | Robotic Process Automation Software
Welcome to Blue Prism's Webinar Channel.

We host 2 different webinars each month:
- Blue Prism Cafe: a thought leadership webinar series on Intelligent Automation and the Future of Work featuring Blue Prism customer stories

- Pulse Online: a product and technology focused webinar series: get hands-on demos, insight and tactical best practices for taking your Digital Workforce to the next level.

Who is Blue Prism?

As the pioneer, innovator and market leader in Robotic Process Automation (RPA), Blue Prism delivers the world’s most successful Digital Workforce. The company’s intelligent digital workers provide government and business leaders with new operational capacity and intelligent skills to automate mission critical business processes, while meeting the requirements of the most demanding IT environments, where security, compliance and scalability are paramount.

Blue Prism provides a scalable and robust execution platform for best-of-breed AI and cognitive technologies and has emerged as the trusted and secure RPA platform of choice for the Fortune 500 and public-sector market. Billions of transactions and hundreds of millions of hours of work are executed on Blue Prism software robots. For more information about Blue Prism (AIM: PRSM), visit www.blueprism.com/gov and follow the company on LinkedIn and Twitter

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  • Title: Future of RPA: Behind the Scenes at Blue Prism's AI Research Labs
  • Live at: Nov 21 2019 4:00 pm
  • Presented by: Jacques Cali | Dave Moss | Colin Redbond | Kevin Whittingham | Paul Nerger
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