Siam Commercial Bank | How to Scale an Intelligent Automation Program

Presented by

Dr Christian Roland, Head of Transformation at Siam Commercial Bank

About this talk

Siam Commercial Bank (SCB) is one of the leading banks in South-East Asia. SCB embarked on a transformation journey in 2016 focused on creating new digital customer experiences, strengthening the technology foundations, and leaning the operations. SCB’s transformation journey has seen a savings of 100,000 hours annually is a clear testament of a successful execution of Intelligent Automation at scale, where both human and digital workforce is aligned. In this webinar, Dr. Christian Roland, the Head of Transformation of SCB, will discuss: • SCB intelligent automation journey and how RPA fits into the overall transformation • The lessons learned and shifts made to accelerate "time to impact" • Examples of how SCB is using RPA including for the COVID-19 response

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