Kore.ai Conversational Bot & Blue Prism RPA Converge to Assist Banking Customers

Presented by

Paul Andrusyshyn, Kore.ai and Erica Murphy, Blue Prism

About this talk

"An intelligent virtual assistant can transform the retail banking process and enhance customer engagement and satisfaction by 3 times." Simple for your customers and intelligent for your agents, SmartAssist with BankAssist is an omnichannel contact center solution built on Kore’s virtual assistant platform. Kore.ai humanizing RPA to understand and accomplish complex tasks without manual intervention. "An intelligent virtual assistant can transform the retail banking process and enhance customer engagement and satisfaction by 3 times."

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