Supercharge your Customer Experience

Presented by

Jason Burton, Senior Account Director Utilities and Manufacturing & Ketan Kothari, Director Utilities Sector

About this talk

Supercharge your Customer Experience - meeting C-Mex obligations and delighting water customers in the Digital Age Population growth and climate change mean that the water sector in England and Wales faces growing pressure to address challenges such as water scarcity and environmental quality whilst, simultaneously, improving the resilience of systems and services to customers. This all takes place in a world of rising customer expectations, as the likes of Amazon, Netflix and Uber completely reset the baseline for how brands can, and should, engage, delight and compel customers.

Related topics:

More from this channel

Upcoming talks (1)
On-demand talks (232)
Subscribers (24878)
Welcome to Blue Prism's Webinar Channel. /// Who is Blue Prism? We make work smarter and more productive so your people are free to do great things. We believe every company will soon have a digital workforce to automate, streamline, and accelerate work, and we’re dedicated to making this vision a reality. Blue Prism enables an enterprise-grade digital workforce that’s smart, secure, scalable and successful and can be deployed throughout an organization. /// What will you find here on our webinar channel? Our team hosts online events aimed at educating and empowering those who are working to reimagine what’s possible. Innovators like you are working to turn these exciting opportunities into new services and revenue streams, while giving your employees greater purpose and customers even more to smile about. Imagine merging human experience and ingenuity with the capabilities of intelligent automation and turning clumsy, time-consuming processes into automated workflows that deliver next-level productivity. That's what we're here to help you do. /// For more info, register for one of our upcoming webinars, view any of our past events on demand, or visit us at