Reimagining the Customer Onboarding Experience with Intelligent Automation

Presented by

Lee Edwards, Smart Automation, CEO & Ian Barker, Partner Success Manager, Rainbird & Adrian Ewer, EMEA Head FSI , Blue Prism

About this talk

In this session you will learn how leading organisations are deploying intelligent automation at scale and speed to reimagine their customer onboarding without the need for systems or process change. From the start of a customer application process, you will see how they are driving up revenue and the customer experience through digital forms, data entry, compliance checking, credit scoring and product issuance. Key Discussion Points Covered Include: ×        Embracing AI technology to improve CX and engagement for seamless frictionless experience ×        Know Your Customer – How AI technology is helping understand customers better ×        Rapidly onboard customers correctly to avoid penalties and fraud prevention ×        Achieving compliance – How Intelligent Automation can help achieve compliance quicker

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