Achieving Service Assurance Excellence

Presented by

Stewart Guy, Mobile Cloud & Dale Smith, Orchestral.ai & Paul Swaddle, Blue Prism

About this talk

with Intelligent Automation and event-driven orchestration In this webinar, we explore and discuss how Blue Prism’s RPA solution combines with Orchestral.ai’s Event-Driven Infrastructure Orchestration solution to enable a powerful new approach to achieving Service Assurance excellence. This new approach features automation solutions working together to diagnose and auto-remediate incidents to maintain service quality and availability while reducing time-to-normal in situations requiring human intervention. Key Discussion Points: • Why Service Assurance excellence is a “hyper automation” challenge • How RPA sets the stage for the enterprise automation journey • The role and impact of Event-Driven Infrastructure Orchestration and its unique benefits • How this integrated Hyper automation approach delivers end to end Service Assurance Join us to gain insight and understanding of how to how extend RPA into the complex world of Service Assurance. Learn how RPA combines with Event-Driven Infrastructure Orchestration to achieve your organisation’s service assurance aspirations

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