SS&C Blue Prism Service Assist: The Cure for Poor Patient Experience

Presented by

Jon Seiniger, Integrated Solutions Director, Blue Prism | Anna Twomey, Senior Director Healthcare - Providers

About this talk

Patient Experience is not only about the encounter patients have within the walls of your practice, but also includes the experience at every touchpoint within your health system, including your contact center. Join our webinar to learn how SS&C Blue Prism is helping healthcare systems deliver improved patient experiences through intelligent automation within the contact center. Register for this session if you’re looking to: • Improve patient experience through a real-time 360-degree view of patient interactions and history • Foster an environment for more empathetic agents by streamlining pre and post-call work, eliminating the risk of human error, and improving patient validation efficiency • Reduce friction, time and cost for processes like scheduling, billing, and claims Unable to attend live? Register anyways and we'll send you the recording after it airs.

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Welcome to Blue Prism's Webinar Channel. /// Who is Blue Prism? We make work smarter and more productive so your people are free to do great things. We believe every company will soon have a digital workforce to automate, streamline, and accelerate work, and we’re dedicated to making this vision a reality. Blue Prism enables an enterprise-grade digital workforce that’s smart, secure, scalable and successful and can be deployed throughout an organization. /// What will you find here on our webinar channel? Our team hosts online events aimed at educating and empowering those who are working to reimagine what’s possible. Innovators like you are working to turn these exciting opportunities into new services and revenue streams, while giving your employees greater purpose and customers even more to smile about. Imagine merging human experience and ingenuity with the capabilities of intelligent automation and turning clumsy, time-consuming processes into automated workflows that deliver next-level productivity. That's what we're here to help you do. /// For more info, register for one of our upcoming webinars, view any of our past events on demand, or visit us at