Odigo Transforms CX With Couchbase at the Heart of Its Contact Center

Presented by

Yanick Larose, Director R&D, Odigo

About this talk

Join Yanick to discover how Odigo is transforming its clients' omnichannel customer experience. You will learn: - How Odigo, a leading CCaaS provider is putting Couchbase 7 at the heart of their mission critical CCaaS platform - Why transforming CCaaS customer experience is vital to today’s world - How Odigo’s customers are improving their customer service KPIs

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At Couchbase, we believe data is at the heart of the enterprise. We empower developers and architects to build, deploy, and run their most mission-critical applications. Couchbase delivers a high-performance, flexible and scalable modern database that runs across the data center and any cloud. Many of the world’s largest enterprises rely on Couchbase to power the core applications their businesses depend on.