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Citrix Future of Work: 2020 Technology Trends

As we move into 2020, Citrix and CCS Insights will be talking you through the key technology trends we see in the Future of Work.

This is the third webinar in a three part series around the Future of Work. You can watch the previous webinars here:

Citrix Future of Work: Our Vision: https://www.brighttalk.com/webcast/17266/373298

How The Intelligent Workspace Increases Productivity With Your Favorite App:
https://www.brighttalk.com/webcast/17266/380046
Recorded Mar 4 2020 46 mins
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Presented by
Adam Pulsakowski, Senior Technologist, Citrix and Nick McQuire Vice President, Enterprise Research CCS Insight
Presentation preview: Citrix Future of Work: 2020 Technology Trends

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  • Incorporating Sustainability into your IT Strategy: For profit or planet? Recorded: Jul 21 2021 61 mins
    Robert Morris, Citrix | Gerard Lavin, Citrix | Fred Dahlmann, University of Warwick | Florian Westerdahl, AB Lindex
    As sustainability becomes a bigger priority - both at Government level and in the business
    world - organisations are coming under greater pressure to reduce their carbon emissions.
    Those organisations who are taking the steps to be more sustainable often do it in a
    corporate way, to meet quotas and look better from the outside. But there is much to be
    gained from being more sustainable, and it goes way beyond outside pressures.

    For planet or profit? We’re at the stage now where the distinction almost doesn’t matter any
    more. Sustainability is a critical consideration for organisations of all sizes. So, what’s your
    next move?

    Today, organisations have a role to play not only in actions like decent work and economic
    growth, but in sustainable cities and communities, responsible consumption and production,
    and industry, innovation and infrastructure.

    Only 6% of all data ever created is in use today. The other 94% is sitting in a vast “cyber
    landfill,” creating a massive carbon footprint. But what can your organisation do to reap the
    business rewards, be greener and meet outside pressures? From cloud migration, to
    extending the life cycle of devices and bringing your own device to work, there is a lot you
    can do to implement sustainability in your business.

    Join us in this session as we discuss:
    - Where the greatest pressure to be sustainable is coming from
    - The business benefits of moving to more sustainable IT solutions
    - How to create sustainable change within your organisation
  • Innovation without Limits How do we stay creative and fuel innovation? Recorded: Jul 6 2021 62 mins
    Jeremy White, WIRED, Einar Dagfinnur Klemensson, Össur, Safi Obeidullah, Citrix
    Change is more rapid than ever before, which offers a tremendous opportunity for organisations. Companies and individuals who have embraced the change Covid-19 has forced upon them have been inspired to use technology in new ways.
    Join our host Mark Sweeney, Vice President UKI at Citrix and key experts who will:

    - Showcase real life examples of how Covid-19 has driven IT advances in progressive organisations
    - Discuss how businesses can innovate without compromise
    - Examine how technology can motivate employees to be more innovative
  • Born Digital: How Gen Y & Z are Redefining Today’s Workforce Recorded: Jun 30 2021 48 mins
    Safi Obeidullah, Citrix | Amy Haworth, Citrix | David Stillman, GenGuru | Sophie Wade, Flexcel Network
    Today’s young employees are the engines of the knowledge economy and tomorrow’s business leaders. And according to The Born Digital Effect, the latest research from Citrix Systems, Inc. (NASDAQ:CTXS), they’re primed to deliver an extra $1.9 trillion in corporate profits. However, they’ll need some help to pull it off.

    Millennial and Gen Z employees will be in C-Level positions by 2035 (or sooner), so it is crucial that leaders consider what engages and motivates this segment of the workforce, in order to unlock their fullest potential.

    But this research suggests leaders are out of touch and operating on old assumptions, potentially wasting time and resources to deliver an experience that isn’t meeting the needs or wants of this group.
    These gaps must be proactively managed for organizations to thrive. But how can leaders build an employee experience to suit the needs of their diverse workforce, and what does the future of the workforce look like?

    Join us in this session as we discuss:
    - The expectations of the Born Digital workforce
    - The generational divide and what to do about it
    - Creating an organizational culture for a generation that has never worked in the office
  • Why Now is the Time for ZeroTrust Recorded: Jun 22 2021 31 mins
    Michael Gustafsson, Citrix
    Cyber-attacks against enterprises are more common than ever before. 2020 forced many organisations to unknowingly expose new attack surfaces and made work easier for potential malicious actors. Find out what you can do to protect your organisation and why you should be thinking about Zero Trust.
  • How to Deliver a Successful Electronic Patient Record Strategy During a Pandemic Recorded: Jun 16 2021 20 mins
    Justin Beardsmore, Lewisham & Greenwich NHS. Steven Hardy, Gloucestershire Hospitals NHS Trust. Jonathan Murden, Citrix
    Citrix interviewing both Lewisham & Greenwich NHS Trust and Gloucestershire Hospitals NHS Foundation Trust to discuss how they successfully delivered their Electronic Patient Record (EPR) Strategy. The Trusts walk you through their objectives and challenges they faced along the way, as well as the key outcomes and benefits it delivered to their clinicians and patients (since the deployment, through to the pandemic). We also examine how this solution can support and prepare the Trusts for their future Integrated care system (ICS) strategy.
  • A new learning experience: what’s next for the education sector? Recorded: Jun 15 2021 60 mins
    Angus Rae. Chris Forward. Sarah Cockrill. Craig Bramley.
    In 2020, Covid-19 posed many challenges for Higher Education. Fast forward to 2021 and we’re on the edge of our seats waiting for things to go back to normal, but what does normal now look like for the education sector?
    Citrix surveyed 500 students and 500 staff from universities across the UK to understand the strides these institutions have made, to tackle challenges posed by Covid-19 and the impact on their learning experience. A panel of Higher Education experts discuss the survey findings and what they mean for the future of higher education IT in our on demand webinar. They explore the results and trends emerging around remote access and continuity, simplifying the learning experience, IT Security, and the importance of sustainability and student wellbeing in the current climate.Watch the webinar now on demand.
  • Working 9-5? Productivity, Mental Health and Leadership in the New Age of Work Recorded: Jun 8 2021 20 mins
    Jon Cook, Director, Strategic Accounts, Citrix & Sara Nelson, Senior Director, Human Resources, Citrix
    A conversation on leadership and the responsibility to ensure productivity without jeopardising the mental health of our employees.
  • The Mighty Guide To Transforming The Employee Experience. Recorded: Jun 1 2021 41 mins
    Brian Solis, Global Innovation Evangelist, Salesforce | Gerard Lavin, Product Strategist, Citrix
    In today’s new world of work, we have seen a big increase in the requirement for remote working solutions. But it’s not just about being able to connect remotely. Employees need the technology to enable them thrive, remain productive and engaged. The right tools make the business run better.

    Industry research shows that those who have enhanced flexibility in how, when, and where they work are 60 to 80 percent more productive than those who lack that flexibility. By enabling workers to access all their data and applications from anywhere on any device, many organizations have found that this is the key to greater employee engagement, satisfaction, and retention.

    Hear from industry experts Brian Solis, Global Innovation Evangelist, Salesforce and Gerry Lavin, Product Strategist, Citrix, as they discuss how technology is one of the key pillars to deliver a great employee experience, and discover more about digital workspaces as the starting point to empower employees to their best work – wherever, whenever and however works needs to get done.
  • Work 2035 – How people and technology will pioneer new ways of working Recorded: May 25 2021 23 mins
    Tim Minahan, EVP Business Strategy & CMO, Citrix, Safi Obeidullah, CTO, Citrix
    Nowhere is our future more in flux than the future of work. The COVID-19 pandemic has forced many organisations to revolutionise their ways of working almost overnight and brought the future of work to the present. Remote work has become the “new normal,” and companies are making it part of their long-term strategies to ensure business continuity. Work will never be the same again. Yet it remains central to what it means to be human. Work gives us meaning and for centuries labour, driven by both humans and technology, has enabled remarkable advances in human life expectancy, prosperity and achievement.
    How will this relationship between the workforce, work models and work environment evolve? And how can we as business leaders, policymakers and individuals see further into the forces that will shape our future and bring about the future we want?
    We asked some of the world’s most respected academics, business leaders and employees across the US and Europe to join us in imagining what the future of work might look like in 2035, the opportunities and threats it might hold, and how people and technology may work together to generate value.
    This exercise raised the fundamental questions that must be faced by every business and government organisation in their long-term strategic planning. How will workers be organised to deliver value? How will people partner with technology and will we see the emergence of human-machine teaming? What new opportunities will workers be afforded and what novel pitfalls will they face? How might governments and supranational entities respond with regulation to support workers and ensure competition in the new world of work?
  • Future of Financial Institutions Recorded: May 18 2021 62 mins
    Jonathan Middleton, UK Finance. Damien Bartlett, Citrix. Tom Hutchings, Citrix
    In late 2020, Citrix commissioned independent primary qualitative research into the future of financial institutions through London based HTF and a former Head of Market Technology for BZW (Barclays investment bank).

    45 global C-Suite bankers were interviewed and gave their thoughts on current risks, innovation, talent, and the impact COVID-19 has had on the banking and financial markets. The respondents included CEOs, CROs, CIOs, CDO, Heads of Innovation, Operations and Change and came from a variety of different financial institutions across the world including; banking (retail, wholesale, private), building societies, insurance and asset management.
    In this webinar, we will share with you the outputs of the research, plus further thoughts gleaned from a recent panel discussion with five senior bankers.

    Topics:
    • Cloud transformation
    • Remote working
    • Cyber Security
    • Lockdown constraints
    • HQ and branch strategy
    • Preparation for the future
    Key learning objectives:
    • Understand trends for the future of FIs and how technology could help
    • Understand some of the cultural obstacles that need to be addressed in order to move forward with long term remote working
  • Working 9-5? Productivity, Mental Health and Leadership in the New Age of Work Recorded: May 11 2021 20 mins
    Jon Cook, Director, Strategic Accounts, Citrix & Sara Nelson, Senior Director, Human Resources, Citrix
    A conversation on leadership and the responsibility to ensure productivity without jeopardising the mental health of our employees.
  • Future of Financial Institutions Recorded: May 5 2021 62 mins
    Jonathan Middleton, UK Finance. Damien Bartlett, Citrix. Tom Hutchings, Citrix
    In late 2020, Citrix commissioned independent primary qualitative research into the future of financial institutions through London based HTF and a former Head of Market Technology for BZW (Barclays investment bank).

    45 global C-Suite bankers were interviewed and gave their thoughts on current risks, innovation, talent, and the impact COVID-19 has had on the banking and financial markets. The respondents included CEOs, CROs, CIOs, CDO, Heads of Innovation, Operations and Change and came from a variety of different financial institutions across the world including; banking (retail, wholesale, private), building societies, insurance and asset management.
    In this webinar, we will share with you the outputs of the research, plus further thoughts gleaned from a recent panel discussion with five senior bankers.

    Topics:
    • Cloud transformation
    • Remote working
    • Cyber Security
    • Lockdown constraints
    • HQ and branch strategy
    • Preparation for the future
    Key learning objectives:
    • Understand trends for the future of FIs and how technology could help
    • Understand some of the cultural obstacles that need to be addressed in order to move forward with long term remote working
  • Empowered Workforce - outcomes not hours Recorded: May 4 2021 14 mins
    PJ Hough, Chief Product Officer, Citrix
    Is it more useful to measure inputs or outcomes when tracking performance? If you can’t trust your employees, do you have a hiring problem? How do you make trust a two-way street? What KPIs to use for benchmarking? Tune in to hear from PJ Hough, Executive Vice President and Chief Product Officer at Citrix, who will share his insights on empowering employees with the right tools to succeed, while measuring outcomes not hours. Gain the insight you need to navigate the new world of work.
  • A Guide To Digital Wellness: Avoiding Burn Out in the Digital Age Recorded: Apr 27 2021 56 mins
    Safi Obeidullah, Citrix | Amy Haworth, Citrix | Elizebeth Varghese, IBM | Kibibi Springs, Herman Miller
    The New Workspace Episode 10

    Wellness, and more specifically digital wellness, has become very topical in the last year. As employees become more distributed, and working from home becomes the new ‘normal’, efforts to improve mental health and employee wellness have become ever more important. A recent Citrix survey revealed that 97% of respondents agree that digital wellness solutions are necessary for strengthening and preserving company culture. In fact, bolstering company culture, reducing burnout, and remaining competitive in retaining and recruiting talent, are some of the main driving factors behind the development of digital wellness initiatives.

    In the wellness space, it’s vital that leaders ask themselves some important questions. What is the human cost of increased productivity? How do you measure employee wellness? How to remain competitive and push employees to be their best, while also avoiding burnout and promoting wellness?

    In this series, we have looked at employee experience, and how to operationalize EX strategies. In this episode however, we’ll be going a little deeper, and picking apart the foundations of your people strategy to demonstrate the innate value of digital wellness in the digital age.

    Join this session as we discuss:
    - Strategies to build digital wellness
    - How to maintain engagement and social connection
    - How technology can be a great asset in the wellness space
    - And more

    Panelists:
    Safi Obeidullah, Field CTO at Citrix
    Amy Haworth, Chief of Staff of Human Resources at Citrix
    Elizebeth Varghese, Global Leader and Global Top 100 HR Influencer at IBM
    Kibibi Springs, Workplace Wellbeing Knowledge Lead at Herman Miller
  • Designing Employee Experiences: How to Operationalize Your EX Strategy Recorded: Apr 20 2021 57 mins
    Safi Obeidullah, Citrix | Chris Voce, Citrix | Marc Curtis, Fujitsu | Shweta Bandi, Adobe
    The New Workspace Episode 9

    Operationalizing employee experience has always been important. A good employee experience (EX) pushes employees to do their best work, and has a direct impact on your business. In a recent survey by Citrix, 43% of employees surveyed had seen better employee experience lead to improved productivity, and more than 30% said EX led to improved profitability and better customer satisfaction.

    Leaders must prioritise EX, particularly when there has been such a strain on the workforce as a result of the Covid-19 pandemic. As the workforce grapples with the new world of work, there has never been a more important time to operationalize EX. Leaders must secure the digital workspace, encourage collaboration across departments, and simplify workflows. However, EX is more than just deploying a new piece of technology or implementing a new process. To build the right EX you need to start with a clear understanding of the needs of employees and that’s where leveraging methodologies like design thinking are gaining popularity.

    While the reasons to focus on EX are clear, many organizations struggle with how to operationalize EX strategies. The two key challenges are cultural and technological. Both culture and technology are key to improving employee experience, but leaders must leverage them in the correct way.

    So, how can leadership teams overcome challenges, and execute and define an EX strategy? Join us as we discuss:
    - How to execute and operationalize EX
    - The main challenges facing EX efforts, and how to overcome them
    - The future of EX

    Panellists:
    Safi Obeidullah, Field CTO, Citrix
    Chris Voce, Customer Engagement Strategist, Citrix
    Marc Curtis, Head of Innovation Workforce and Workplace Services, Fujitsu
    Shweta Bandi, Director of HR Technology and Employee Experience, Adobe
  • The Remote Workforce 12 Months On: Is The Office Dead? Recorded: Apr 13 2021 56 mins
    Safi Obeidullah, Citrix | Janet Jones, Microsoft | Alexi Marmot, UCL
    The New Workspace Episode 8

    In the last year, the corporate world has seen a huge shift. Entire workforces were forced to adapt to remote working overnight, and we are still coming to terms with the extent of this shift now. But what does the world of work look like 12 months on, and what are the business implications of these changes?

    The move to remote work has catapulted many organisations into digital transformation, and as businesses do become more digital, business agility improves. An estimated $44.4 billion has been saved in commuting costs, and leaders are prioritising employee wellness in a way we’ve never seen before. With immense change impacting the fabric of the working world, it is vital to consider the fundamental shifts and the business benefits they can bring to your organisation. For example, digital transformation and the move to the cloud.

    Looking forward, the likelihood is that many organisations will embrace a hybrid model, with employees balancing their time between remote and office based work. So, how does this change the nature of the physical office; how do you facilitate collaboration and maintain engagement with employees that are both in the office and remote.

    There are many layers to the impact of Covid on the world of work, and in this episode we’ll explore what the office looks like in a post-Covid world.

    Join this session as we discuss:
    - The business and economic benefits of remote working
    - What does the physical office of the future look like?
    - The long term impact of flexible and remote work
    - The business benefits of these changes
  • Top Security Predictions for 2021 Recorded: Apr 6 2021 49 mins
    Safi Obeidullah & Fermin Serna, Citrix | Ayman El Hajjar, University of Westminster | Dick Wilkinson New Mexico Supreme Court
    The New Workspace Episode 7

    2020 was an intense year for security professionals. The shift to remote working uncovered unforeseen vulnerabilities and called for more stringent security solutions. Distributed workers meant distributed data, and security professionals had to find a balance between enabling wide-scale access to private data, and protecting their organisations from new threats.

    However, as we move into 2021, it doesn’t look like it’s going to get any easier for the security world. According to a recent Citrix survey. 93% of US and European business leaders believe cybercrime and big data breaches will present a significant risk to organisations over the next 15 years. But what are these risks, and how can you best prepare your organisation to tackle them?

    In this episode, we’ll take a look at what we have learned from security in 2020, and how we are using these lessons to inform security strategies over the next few years.
    Join us as we discuss:
    - The top security predictions for 2021
    - Security lessons from 2020, and how 2020 changed security forever
    - The future of security, and what to expect going forward

    Panellists:
    Safi Obeidullah, Field CTO at Citrix
    Fermin Serna, Chief Security Officer at Citrix
    Ayman El Hajjar, Course leader Cyber Security and Forensics at University of Westminster
  • Top Security Predictions for 2021 Recorded: Mar 30 2021 51 mins
    Safi Obeidullah & Fermin Serna, Citrix | Ayman El Hajjar, University of Westminster | Dick Wilkinson New Mexico Supreme Court
    The New Workspace Episode 7

    2020 was an intense year for security professionals. The shift to remote working uncovered unforeseen vulnerabilities and called for more stringent security solutions. Distributed workers meant distributed data, and security professionals had to find a balance between enabling wide-scale access to private data, and protecting their organisations from new threats.

    However, as we move into 2021, it doesn’t look like it’s going to get any easier for the security world. According to a recent Citrix survey. 93% of US and European business leaders believe cybercrime and big data breaches will present a significant risk to organisations over the next 15 years. But what are these risks, and how can you best prepare your organisation to tackle them?

    In this episode, we’ll take a look at what we have learned from security in 2020, and how we are using these lessons to inform security strategies over the next few years.
    Join us as we discuss:
    - The top security predictions for 2021
    - Security lessons from 2020, and how 2020 changed security forever
    - The future of security, and what to expect going forward

    Panellists:
    Safi Obeidullah, Field CTO at Citrix
    Fermin Serna, Chief Security Officer at Citrix
    Ayman El Hajjar, Course leader Cyber Security and Forensics at University of Westminster
  • Lessons from HR: A Resilient Employee Experience, for the Future Hybrid World. Recorded: Mar 25 2021 17 mins
    Jane Christopher, Senior HR Business Partner, Citrix
    2020 was a challenging year for every organisation, not least for HR teams. Discover the lessons from the Citrix HR Office and how to build an employee experience strategy for the future of work.
  • Citrix Workspace [EP3]: Ideas for using Citrix Workspace to support resilience Recorded: Mar 23 2021 18 mins
    John Moody, EMEA Domain Specialist & Ellen Wootten, Software Engineer, Citrix
    In this session, we look at ideas and solutions that support human resiliency. Citrix Workspace can be used to deliver employee support programs, and innovative Microapps to support well-being. In this session we'll look at some of these ideas that you can use in your own organisation, and how to get started.
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  • Title: Citrix Future of Work: 2020 Technology Trends
  • Live at: Mar 4 2020 10:00 am
  • Presented by: Adam Pulsakowski, Senior Technologist, Citrix and Nick McQuire Vice President, Enterprise Research CCS Insight
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