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Understanding U.S. SMS Compliance

The business SMS messaging ecosystem is complex and can easily seem overwhelming. Sending a message to the wrong person–at the wrong time–may not only affect your customer’s experience, but could also put your business at risk of legal action.

Buzzwords like opt-in, opt-out, P2P, A2P, TCPA, and the CTIA can make the idea of sending messages to customers that much more daunting. On the other hand, a welcome text message to the right person can be a powerful and effective way to communicate with your users.

In this webinar, we’ll touch on:

-The basics of messaging compliance
-The in's and out's of U.S. regulations
-Expert advice from helping thousands of companies deliver powerful communications experiences
Recorded Mar 26 2019 57 mins
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Presented by
Sheila Jambekar, Associate General Counsel @ Twilio & Pranav Deshpande, Sr. Product Marketing Manager @ Twilio
Presentation preview: Understanding U.S. SMS Compliance

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    The business SMS messaging ecosystem is complex and can easily seem overwhelming. Sending a message to the wrong person–at the wrong time–may not only affect your customer’s experience, but could also put your business at risk of legal action.

    Buzzwords like opt-in, opt-out, P2P, A2P, TCPA, and the CTIA can make the idea of sending messages to customers that much more daunting. On the other hand, a welcome text message to the right person can be a powerful and effective way to communicate with your users.

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  • Title: Understanding U.S. SMS Compliance
  • Live at: Mar 26 2019 5:00 pm
  • Presented by: Sheila Jambekar, Associate General Counsel @ Twilio & Pranav Deshpande, Sr. Product Marketing Manager @ Twilio
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