Strategies for building customer engagement during COVID-19

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Presented by

Nupur Bhade Vilas, Senior Product Marketing Manager at Twilio

About this talk

Great customer experience and engagement impact the bottom line. In this season of Covid-19, how can brands continue to engage and build trust with their customers? How can brands keep business as usual in this unusual world? In this webinar, we’ll review the latest trends in consumer preferences, outline customer engagement strategies that can help you drive better engagement. We will then discuss how it can apply during challenging times to build customer loyalty and show how it can easily be built with demos and through real-life customer case studies.

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