Programmable Voice - a SIP solution for remote work

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Presented by

Madhu Mathiyalagan, Principal Product Manager, Twilio & Arvind Rangarajan, Sr. Product Marketing Manager, Twilio

About this talk

Remote working is not a new concept. In the past remote working was viewed as a tactic to maintain work life balance, now it is a necessity. For example, prior to the coronavirus outbreak, only 10% of Twilio worked remotely. Today, everyone at Twilio is working remotely. This shift introduces new challenges, businesses need to develop new tools and applications to enable their workforce to be remote and also be effective. Last month we did a webinar on Remote work using Twilio’s Elastic SIP Trunking. This is the second part of that series where we would like to show how you can set up remote working for your employees using Twilio’s Programmable SIP. In this webinar, we’ll be talking about best practices and considerations to keep your employees and customers talking during remote work using Programmable Voice. We’ll discuss how, during these uncertain times, the following aspects are impacting the remote work strategy: The New Normal Business Challenges Remote working use cases Twilio Programmable SIP Twilio code exchange application We have built a quick deploy remote work application using our programmable SIP solution. In this webinar, we’ll show you how to deploy the application in just 5 minutes and start working remotely. This is the ninth webinar in a series we hope you will find useful in the current climate as you build for the new normal.

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