Moving banks from silent listeners to engaged partners

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Presented by

Jesal Shah of Barclays Bank, Antonio Carballido of Santander Europe and Lindsay McEwan of Tealium

About this talk

Is there the appetite from consumers for their banks – the company with more behavioural information about them than any other – to use the data they hold to inform tailored offers or communications? The answer is a massive ‘yes’! Listen as we chat to 2 of the world's largest banking organisations, Barclays Bank and Santander Europe, on how banks have an opportunity to move from silent listeners, to engaged partners!
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Tealium powers the new era of real-time customer engagement and marketing, enabling global businesses to unlock their customer data and create more meaningful, relevant customer experiences. The company’s industry-leading customer data platform, comprised of an enterprise tag management solution, omnichannel customer segmentation and action engine, and suite of rich data services, creates a vendor-neutral data foundation that spans web, mobile, offline and IoT.