Best practices for running a successful MSP business

Presented by

Andrew James, Richard Whybra, Tim Wilkinson and Richard Tubb

About this talk

Today technology affects almost all aspects of our lives. Amazon is a great example. Five years ago, buying a book meant physically going to a store to make the purchase. Today a lot more people are placing their orders online and are subscribing to a prime membership to get their orders delivered the following day. Speed and convenience are key drivers for the success of ecommerce. We see a similar trend in IT, more and more SMBs prefer to subscribe to IT services to increase efficiency, get support quickly, and get a better view on the recurring costs from their Managed Service Providers. During this panel discussion, you will gain the first-hand insights from your peers, like-minded Managed Service Providers, and industry leaders on: ▸ The Managed Services Model: Advantages and pitfalls to be aware of. ▸ Key elements of a successful managed services business ▸ Peer-to-peer advice on the strategies and tools to implement and run a profitable business. This session will be moderated by Richard Tubb - The IT Business Growth Expert The panel will include: ▸ Andrew James, Commercial Director for Sovision IT ▸ Richard Whybra, Technical Director for Taurus Clearer Communication Ltd ▸ Tim Wilkinson, UK Sales Leader for Avast Software
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Avast Business provides integrated, enterprise-grade endpoint and network security solutions for SMBs and IT service providers Backed by the largest, most globally dispersed threat detection network, the Avast Business security portfolio makes it easy and affordable to secure, manage, and monitor complex IT environments. The result is superior protection that businesses can count on.