Best practices for running a successful MSP business

Today technology affects almost all aspects of our lives. Amazon is a great example. Five years ago, buying a book meant physically going to a store to make the purchase. Today a lot more people are placing their orders online and are subscribing to a prime membership to get their orders delivered the following day. Speed and convenience are key drivers for the success of ecommerce. We see a similar trend in IT, more and more SMBs prefer to subscribe to IT services to increase efficiency, get support quickly, and get a better view on the recurring costs from their Managed Service Providers. During this panel discussion, you will gain the first-hand insights from your peers, like-minded Managed Service Providers, and industry leaders on: ▸ The Managed Services Model: Advantages and pitfalls to be aware of. ▸ Key elements of a successful managed services business ▸ Peer-to-peer advice on the strategies and tools to implement and run a profitable business. This session will be moderated by Richard Tubb - The IT Business Growth Expert The panel will include: ▸ Andrew James, Commercial Director for Sovision IT ▸ Richard Whybra, Technical Director for Taurus Clearer Communication Ltd ▸ Tim Wilkinson, UK Sales Leader for Avast Software