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Building customer loyalty with meaningful online retail experiences

Building relationships with your online customers is a day-to-day challenge. You need to keep them engaged with your brand for them come back on your website. We know how though this is.

Take advantage of this exclusive panel with top executives from Clarks, Algolia, animated by Commerce Next, to learn more about the best ways to skyrocket conversions with tailored online shopping experiences.

You’ll get insights about:

- How to develop more engaging and personal experiences
- The importance of fast and relevant search
- How to measure success and optimize shoppers journey
Recorded May 12 2021 57 mins
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Presented by
Chris Hardisty from Clarks. Kristin Smith from Hanna Andersson. Alex Richardson from Frederic Fekkai. Commercenext & Algolia
Presentation preview: Building customer loyalty with meaningful online retail experiences

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  • The future of digital commerce search is here... by Forrester & Algolia Oct 6 2021 2:00 pm UTC 60 mins
    Scott Compton, Senior Analyst at Forrester & Mat Blandineau, Director of Product Marketing at Algolia
    In the last ten years, online conversion rates stayed flat. What have we overlooked? According to consumers, ease of access to the product catalog is the most important user experience element they’ll consider in their online shopping journey, yet 46% of digital commerce practitioners declare their company has under invested in digital commerce search.

    Digital commerce search technologies have evolved dramatically during those 10 years, and what was once considered futuristic capabilities are now easily accessible to retailers of all sizes.

    Attend this webinar to learn about:
    1/ What modern buyers expect in their user experience based on recent research conducted by Forrester
    2/ How search technologies and their applications have improved and how it benefits retailers
    3/ What advanced search elements the leading brands are focused on during their digital transformation journeys
    4/ The easy and actionable paths to implement the future of digital commerce search for any retailer
  • How to enable advanced analytics & AI features with Algolia Insights API Sep 22 2021 4:00 pm UTC 20 mins
    Alexis Monks, Solutions Architect at Algolia.
    In this short master class, we will show you how all about our AI features.

    You will learn: How to plan, send, and validate user events to create the foundation for a truly dynamic user experience.

    Join us and become site experts in few minutes
  • The future of digital commerce search is here... Are you ready? Recorded: Sep 16 2021 60 mins
    Scott Compton, Senior Analyst at Forrester & Mat Blandineau, Director of Product Marketing at Algolia
    In the last ten years, online conversion rates stayed flat. What have we overlooked? According to consumers, ease of access to the product catalog is the most important user experience element they’ll consider in their online shopping journey, yet 46% of digital commerce practitioners declare their company has under invested in digital commerce search.

    Digital commerce search technologies have evolved dramatically during those 10 years, and what was once considered futuristic capabilities are now easily accessible to retailers of all sizes.

    Attend this webinar to learn about:
    1/ What modern buyers expect in their user experience based on recent research conducted by Forrester
    2/ How search technologies and their applications have improved and how it benefits retailers
    3/ What advanced search elements the leading brands are focused on during their digital transformation journeys
    4/ The easy and actionable paths to implement the future of digital commerce search for any retailer
  • Accelerating Your Digital Transformation Timeline - Looking to the Future Recorded: Sep 8 2021 32 mins
    Mat Blandineau, Algolia; Vab Dwivedi, Saatva; Erika Green & Denise Hardman, DICK’s Sporting Goods
    Taking on digital transformation is not always an easy journey, but we want to help you start, or advise you how to proceed in the best way.

    On this webinar you’ll learn from:

    - Experts from Dick’s Sporting Goods, Saatva, and Algolia share their best practices to succeed at digital transformation.
    - Key learnings in transitioning to a digital format, from the behind-the-scenes in balancing your team processes, to the final contact with your users online.
    - Best technologies and processes to make the transition smoothly.
    - The power of customer insight to tailor your strategy, achieving engagement, and retain your users.
  • How to enable advanced analytics & AI features with Algolia Insights API Recorded: Aug 27 2021 20 mins
    Alexis Monks, Solutions Architect at Algolia.
    In this short master class, we will show you how all about our AI features.

    You will learn: How to plan, send, and validate user events to create the foundation for a truly dynamic user experience.

    Join us and become site experts in few minutes
  • Voice search lessons: Implementing voice search in your business Recorded: Aug 25 2021 29 mins
    Dustin Coates, Voice Search go-to-market lead at Algolia
    Speaking commands into actions isn’t a futuristic fantasy anymore, 71% of people prefer to search through voice than with a keyboard. Voice as a user interface has arrived and it can elevate the search and discovery experience.

    Join Dustin Coates, Voice Search Go-to-Market Lead, to learn why your business should implement voice search

    In this session we will cover
    - Why your company should be using voice interface
    - What good voice search UX looks like, engaging users and keeping them active longer.
    - How relevancy differs between voice search and typed search.
  • Shopping at the edge: Solving for infinite customer experience journeys. Recorded: Aug 11 2021 63 mins
    Alison Williams & Adam Sturrock from Amplience; James Barlow from Akeneo; Matt Bratbeer from Epam; Gaetan Gachet from Algolia
    This expert panel with Amplience, Akeneo & EPAM looks at how best to build your digital commerce program to ensure your customers are getting a consistent brand experience across every touchpoint.

    You'll hear:

    - A real-life scenario of the modern-day product discovery flow
    - How to avoid cracks in your customer's experience using composable commerce
    - Deep dive review of product data: why is it important and how your digital architecture can affect far more than customer experience
  • Algolia Recommend: How to increase e-commerce revenue with recommendations Recorded: Jul 13 2021 21 mins
    Mat Blandineau, Director of Product Marketing & Marie Thuret, Lead Product Manager - Algolia AI
    In 2020, we saw 10 years of ecommerce growth happen in just 3 months. As the competition is accelerating, how can you gain an edge? The key is to offer users a seamless, differentiated experience when accessing your catalog. After launching search and navigation, Algolia is now adding a Recommendations API to the developer’s toolkit, giving them the ability to optimize across the entire product catalog.
  • Quickest path to additional revenue: the case of search & navigation Recorded: Jul 7 2021 21 mins
    Gaëtan Gachet, Chief Strategy Officer from Algolia
    For most Heads of eCommerce and CDOs, it’s hard to create meaningful connections with customers or even personalize digital experiences without first understanding intent.

    Get inspired by Gaetan Gachet, our Chief Strategy Officer of Algolia on:

    - Strategies to deliver rich product and content based experiences on every device and every channe
    - Showcasing the use case of the leading fitness apparel and accessories brand and online retailer, Gymshark.
  • How to accelerate the ROI of product reviews Recorded: Jun 24 2021 33 mins
    Eunice Lee, Sr. Solutions Engineer, Algolia. Amy Saekow, Marketplace Product Manager Influenster
    Your customers’ voices are your overlooked revenue. Empower product reviews with search and discovery to drive user engagement and accelerate the path to the shopping cart.

    Join this webinar to set your way with the best strategies to uncover meaningful feedback to jumpstart user engagement and stickiness, and skyrocket your growth!

    In this webinar, you’ll learn:
    - How product reviews inform and steer buyers toward desired business outcomes
    - Best practices in leveraging product reviews to motivate user engagement and conversions
    - The future of utilising product reviews as a strategic weapon
  • 7 Best Ecommerce Practices for the next peak season Recorded: Jun 9 2021 15 mins
    Matthieu Blandineau, E-commerce Specialist and Senior Product Marketing Manager, Algolia
    Now is the time to prepare for the next peak season. This year is gonna be big. Get ready with these best e-commerce practices to ensure high conversion rate and awesome customer experience.

    In this short webinar you'll learn:

    - Our top tactics to supercharge your site for the holidays
    - Focus on Search and Discovery
    - Ensure all aspects of your online storefront are ready to go!
  • Search & Commerce: The first step in your headless journey Recorded: May 26 2021 23 mins
    David Barth, Senior Director EMEA ISV and Debanshi Bheda NA Partnerships Representative, Algolia
    In this talk at LATAM Headless Commerce Week 2021, you will hear why retailers like Coca-Cola Embonor are turning to Algolia’s search API to modernize their online shopping experiences with a composable headless approach.

    Watch this replay to learn about:

    - Why e-commerce customers expect a seamless omni-channel experience within milliseconds
    - How you can quickly transform your e-commerce site with a search plugin powered by AI
    - When your team needs to ditch outdated technologies in order to build an API-first tech stack
    - How you can work with other MACH Alliance companies to build a modern front end experience that scales and converts
  • Building customer loyalty with meaningful online retail experiences Recorded: May 12 2021 57 mins
    Chris Hardisty from Clarks. Kristin Smith from Hanna Andersson. Alex Richardson from Frederic Fekkai. Commercenext & Algolia
    Building relationships with your online customers is a day-to-day challenge. You need to keep them engaged with your brand for them come back on your website. We know how though this is.

    Take advantage of this exclusive panel with top executives from Clarks, Algolia, animated by Commerce Next, to learn more about the best ways to skyrocket conversions with tailored online shopping experiences.

    You’ll get insights about:

    - How to develop more engaging and personal experiences
    - The importance of fast and relevant search
    - How to measure success and optimize shoppers journey
  • Path to Success for a Powerful Headless E-commerce with Chronext Recorded: Mar 9 2021 30 mins
    Emanuel Schleussinger, CTO, Chronext
    Listen to CTO Emanuel Schleussinger from Chronext, a global leading luxury watches marketplace, on how a monolith commerce stack to a future-proof progressive web app with headless architecture.

    Learn how Chronext is:

    - Making the right architectural decisions: Build vs Buy vs SaaS
    - Building a comprehensive e-commerce Progressive Web App in 5 months
    - Running a legacy and a new commerce stack side-by-side until full roll out
  • [Build vs. Buy] Learnings from Americas' Tech Leaders of Top Online Marketplaces Recorded: Mar 4 2021 45 mins
    Robert Whitney, Director of Engineering at Grailed, Dan Davis, Advisor and former CTO at MadeiraMadeira
    Join key tech leaders from leading marketplaces to learn:
    -Common challenges of retail marketplaces in the coming
    new year
    -How to make technical decisions when it comes to building or
    iterating on their platform
    -When to work with third party vendors and when to build
    internally
  • How Algolia AI fuels conversions Recorded: Mar 4 2021 24 mins
    Matthieu Blandineau, Senior Product Marketing Manager & Eunice Lee, Head of Solution and Strategy, Algolia
    Algolia can help you have more relevant products and information surfaced with better engagement with your customers.

    In this webinar you will learn about:

    - Algolia’s new AI/ML capabilities
    - Identifying your customers’ intent
    - Serving up the most fitting content
  • Gymshark’s Journey to Headless Commerce Starting with Search Recorded: Feb 23 2021 49 mins
    Ben Pusey, Software Product Owner at Gymshark & Mat Blandineau, Senior Product Manager at Algolia
    Ben Pusey, Software Product Owner at Gymshark, the leading fitness apparel and accessories brand and online retailer, has shared with us some insights of Gymshark’s journey from a self hosted monolithic store to a microservices based architecture.

    Discover how Gymshark unlocked $20M additional revenue building their entire search and discovery experience on Algolia and how they managed 200x peaks during Black Friday.
  • The future of software development & SearchOps Recorded: Dec 9 2020 23 mins
    James Governor, analyst and co-founder, RedMonk. Ashley Stirrup, CMO, Algolia.
    The software World today is going in a direction where everything can be a service. Watch this webinar to join James Governor and Ashley Stirrup on their conversation about:

    - Rich new ecosystems of services
    - How winning platforms are serving developers
    - James’s vision on trends in the market.
  • Adopting SAP Commerce Cloud to deliver an industry-leading B2B site experience Recorded: Dec 8 2020 35 mins
    Andrew Thomson, VP innovation and Tech, BioIVT. Evan Klein, CEO, Zaelab. Craig Williams, Director product design, Algolia
    BioIVT is the leading global provider of high-quality biological specimens & research services. Listen to our executives’ panel, on how the company adopted SAP Commerce and achieved incredible results.

    They will share on:

    - The benefits of a headless approach with SAP Hybris and the best-of-breed front-end solutions for B2B commerce
    - How partnering with Zaelab helped evolve BioIVT's web experience and accelerate life science research
    - The transformative power of implementing tools like Algolia to improve BioIVT's site search and streamline their internal processes
  • Algolia Fall ‘20 Release: Optimize your Search & Discovery experience with AI Recorded: Oct 15 2020 35 mins
    Ashley Stirrup, CMO, Algolia. Dustin Coates, Voice Lead, Algolia
    The Algolia AI Fall ‘20 release empowers companies to deploy tailored experiences powered by self-optimizing intent detection, relevance and personalization in a matter of clicks.

    With this release you will be able to:

    -Understand all type of users and search queries
    -Deliver always relevant and personalised search and discovery
    -Combine your models with Algolia AI
Empowering orgs to create delightful Search & Discovery experiences.
Algolia is the search-as-a-service platform that enables companies of all sizes to deliver fast and relevant digital experiences that drive real results. Our content is focused around developers and business teams to help them build and optimize delightful Search and Discovery experiences that increase online engagement, conversion rates and revenue.

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  • Live at: May 12 2021 3:00 pm
  • Presented by: Chris Hardisty from Clarks. Kristin Smith from Hanna Andersson. Alex Richardson from Frederic Fekkai. Commercenext & Algolia
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