IT Ops Demystified: Can Observability Improve IT Ops?

Presented by

Jason Walker, Field CTO, BigPanda & Scott Stradley, Field CTO, BigPanda

About this talk

IT Ops and DevOps organizations constantly record hundreds of thousands of metrics and events at every layer of their applications, environments and deployment pipeline. The question is “what do they learn from that data?” And “what will they do differently with the knowledge?” And of course, “who else has access to the information to take action?” In this session, BigPanda Field CTOs Jason Walker and Scott Stradley will talk about monitoring challenges and how to build the right monitoring strategy, tools and processes to collect alerts and turn them into meaningful insights and actions.

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BigPanda helps IT Ops, NOC & DevOps teams who want to detect, investigate and resolve IT incidents faster and more easily than ever before, on their journey to Autonomous Operations. BigPanda helps our customers deliver extraordinary digital experiences by turning IT noise into insights, automating incident management, and unifying fragmented IT operations. BigPanda helps manage the sea of logs and events coming from dozens of applications, systems and networks with the most easily-deployed and easiest-to-use event correlation platform, powered by AIOps and Open Box Machine Learning. Customers like Turner Broadcasting and Workday rely on BigPanda to reduce their operating costs, improve service availability and performance, and de-risk their digital transformation initiatives. Founded in 2012, BigPanda is backed by top-tier investors including Sequoia Capital, Insight Partners, Mayfield, and Battery Ventures. Visit for more information