IT Ops Demystified: Event Chaos or Enrichment?

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Presented by

Jason Walker, Field CTO, BigPanda & Scott Stradley, Field CTO, BigPanda

About this talk

IT Ops teams are more like data scientists today. They spend an inordinate amount of time sifting through events and creating manual processes to mash up dozens (if not more) types of data to create a big picture view of what’s happening across their IT environment. What’s changed in the last five years? In this session, BigPanda Field CTO Jason will explain what’s possible when you can create a big picture by enriching incidents with contextual information and unifying analytics.

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BigPanda Inc. enables its customers to organize and mobilize the world’s DevOps and ITOps data. BigPanda’s Incident Intelligence and Automation platform, powered by AIOps, empowers some of the world's largest brands to keep business running, prevent service outages, and improve incident management to deliver extraordinary customer experiences. BigPanda’s platform is critical for organizations across industries and for enterprises of all sizes, from small and medium to Fortune 500 companies, to power their digital services.