Cutting Through the Hype – Generative AI for ITOps

Presented by

Jon Brown, Senior Analyst, Enterprise Strategy Group, Blair Siblle, Field CTO, BigPanda, Joel McKelvey, VP of PMM, BigPanda

About this talk

Generative AI shows incredible promise, particularly when it comes to explaining complex terms in natural language. But can AI help ITOps teams struggling to keep up with a flood of incidents that demand their attention? In this web conversation, Jon Brown, Senior Analyst at ESG, is joined by BigPanda Field CTO Blair Sibille to discuss the reality of AI for IT. Attendees will learn: - The current state of Generative AI - How to best apply AI to ITOps to get real value - The importance of clean, enriched data for reliable results The speakers will highlight why generative AI is becoming a necessary tool to make incident response faster, more accurate, and more consistent than humans can achieve alone. Attendees will also learn about practical outcomes of generative AI and will see a demonstration of generative AI in action – summarizing incidents, proposing impact, and suggesting likely root causes.
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BigPanda Inc. enables its customers to organize and mobilize the world’s DevOps and ITOps data. BigPanda’s Incident Intelligence and Automation platform, powered by AIOps, empowers some of the world’s largest brands to keep business running, prevent service outages, and improve incident management to deliver extraordinary customer experiences. BigPanda’s platform is critical for organizations across industries and enterprises of all sizes, from small and medium to Fortune 500 companies, to power their digital services.