Cutting Through the Hype – Generative AI for ITOps

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Presented by

Jon Brown, Senior Analyst, ESG | Blair Sibile, Field CTO, BigPanda

About this talk

GenAI shows incredible promise, particularly in explaining complex terms in natural language. But can AI help ITOps teams struggling to keep up with a flood of incidents that demand their attention? In this web conversation, Blair and Jon discuss the reality of AI for IT, including: • The current state of GenAI • How to best apply AI to ITOps to get actual value • The importance of clean, enriched data for reliable results Learn why GenAI is becoming necessary to make incident response faster, more accurate, and more consistent than humans can achieve alone. Learn about the practical outcomes of GenAI and watch a demonstration of GenAI in action, summarizing incidents, proposing impact, and suggesting likely root causes.
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BigPanda Inc. enables its customers to organize and mobilize the world’s DevOps and ITOps data. BigPanda’s Incident Intelligence and Automation platform, powered by AIOps, empowers some of the world’s largest brands to keep business running, prevent service outages, and improve incident management to deliver extraordinary customer experiences. BigPanda’s platform is critical for organizations across industries and enterprises of all sizes, from small and medium to Fortune 500 companies, to power their digital services.