AIOps Success Spotlight: Cambia Health Solutions

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Presented by

Mark Peterson, Cambia Health Solutions | Elli Dugger, BigPanda

About this talk

As a healthcare provider, it is crucial for Cambia Health Solutions to ensure a high availability of uptime. “When an outage occurs, it affects people who need medical care… It is really important to us to be as efficient as possible with event management.” Mark Peterson, IT Operations supervisor for Cambia Health, shares how his organization transforms raw data into actionable intelligence and automation to: • Achieve 83% alert compression • Deliver at a 95% SLA for the NOC • Detect incidents 20 times faster
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BigPanda Inc. enables its customers to organize and mobilize the world’s DevOps and ITOps data. BigPanda’s Incident Intelligence and Automation platform, powered by AIOps, empowers some of the world’s largest brands to keep business running, prevent service outages, and improve incident management to deliver extraordinary customer experiences. BigPanda’s platform is critical for organizations across industries and enterprises of all sizes, from small and medium to Fortune 500 companies, to power their digital services.