Knowledge is power: How AI delivers vital context to IT Operations

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Presented by

Jon Brown, Senior Analyst, Enterprise Strategy Group & Joel McKelvey, BigPanda

About this talk

IT operations teams need the full context for every incident upfront to quickly and consistently remediate incidents at scale. By leveraging AIOps, innovative operations teams can get a clear view of every incident, including aggregated and correlated data from topology, change, observability, and CMDB tools. Augment team knowledge and skills with insights into previous incidents, runbooks, root cause, and more. In this webinar, industry experts discuss: • Proven value of full-context operations • Benefits of AI in delivering incident context • How to take advantage of AI-powered IT operations for your organization
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BigPanda Inc. enables its customers to organize and mobilize the world’s DevOps and ITOps data. BigPanda’s Incident Intelligence and Automation platform, powered by AIOps, empowers some of the world’s largest brands to keep business running, prevent service outages, and improve incident management to deliver extraordinary customer experiences. BigPanda’s platform is critical for organizations across industries and enterprises of all sizes, from small and medium to Fortune 500 companies, to power their digital services.