BigPanda & ServiceNow: Scale IT service operations with modern event management

Presented by

C Beers, Senior Solutions Architect & Cameron Stone, Principal Solutions Architect

About this talk

Explore a new enterprise SaaS solution that better integrates event and incident management. NOC and ITOps can more easily convert observability data into actionable alerts without depending on manual rules through enrichment. The operational context generated is now available to Service Operations teams to deliver highly informed insights into incident impact and root cause using AI and Generative technologies without modifying the configuration of their ITSM platform. Join our interactive webinar to learn how event management improves incident management workflows, but also supports cost-effective and scalable Generative AI ITSM use cases and Copilots. Don’t miss how this new combination also drives data-driven strategies to improve CMBD accuracy and ITSM value.
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BigPanda Inc. enables its customers to organize and mobilize the world’s DevOps and ITOps data. BigPanda’s Incident Intelligence and Automation platform, powered by AIOps, empowers some of the world’s largest brands to keep business running, prevent service outages, and improve incident management to deliver extraordinary customer experiences. BigPanda’s platform is critical for organizations across industries and enterprises of all sizes, from small and medium to Fortune 500 companies, to power their digital services.