Integrate GenAI to improve incident response

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Presented by

Jaroslav Tomik, Chief Technologist, Digital Enablement, CDW & Jason Walker, Chief Innovation Officer, BigPanda & Katie Petrillo, Senior Director, Product Marketing, BigPanda

About this talk

The news is full of information on how businesses can utilize GenAI. Many organizations are implementing AI to solve real-world ITOps and service management challenges like siloed data and teams, manual workflows, and team inefficiency. This webinar will highlight how GenAI can significantly improve incident response processes to provide actionable results. Hear from BigPanda and CDW technology executives about key challenges facing enterprise IT incident response teams and how to use GenAI to improve team efficiency and service reliability effectively. Gain their perspective about: - GenAI market trends that directly affect ITOps and ITSM - Where GenAI can provide the most benefits in IT organizations - Best practices and how to get started
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BigPanda Inc. enables its customers to organize and mobilize the world’s DevOps and ITOps data. BigPanda’s Incident Intelligence and Automation platform, powered by AIOps, empowers some of the world’s largest brands to keep business running, prevent service outages, and improve incident management to deliver extraordinary customer experiences. BigPanda’s platform is critical for organizations across industries and enterprises of all sizes, from small and medium to Fortune 500 companies, to power their digital services.