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Découvrez comment la RPA peut améliorer la productivité dans Salesforce

Apprenez, lors de ce webinaire, comment améliorer l’expérience client et donner de l’agilité à Salesforce grâce à Automation Anywhere.
Recorded Jun 4 2020 28 mins
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Presented by
Cyril Millin, Pre-Sales Manager South Europe
Presentation preview: Découvrez comment la RPA peut améliorer la productivité dans Salesforce
  • Channel
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  • Améliorez l’efficacité du Centre d’Appels avec l'Automatisation Intelligente Oct 21 2021 9:00 am UTC 60 mins
    Cyril Millin
    La satisfaction client est l’objectif principal pour assurer la performance d’un centre d’appels. Une bonne gestion de l’expérience client génère une rentabilité immédiate et une réussite à long terme.

    Grace a l'Automatisation Intelligente vous:

    - Intégrez et connectez les systèmes front office
    - Assurez la continuité de vos activités à partir de n’importe où
    - Augmentez les scores NPS et CSAT
    - Réduisez le temps moyen de traitement des appels
  • Taking the robot out of the human: Addressing post-pandemic digital challenges Jul 1 2021 12:00 pm UTC 53 mins
    Mark Thomas, HAYS Recruitment - Adam Fenwick, Automation Anywhere
    As COVID-19 spread across the globe, businesses found ways to mitigate impacts that could have a long-term effect on their business. How you, as a business leader, can navigate these challenges will determine whether your business will emerge stronger or succumb to shifting demands.

    Join Mark Thomas, IT Director at HAYS Recruitment, describing their digital transformation journey: best practices, lessons learned and where to start for maximum impact in your initiatives.

    About Mark:
    Mark, UK & Ireland IT Director, has been with Hays Specialist Recruitment for 11 years. His role focusses on the transition of the back-office IT function & delivery of innovative IT as well as how systems & RPA can up level transformation in Finance, HR & Shared Service Centre operations cross continent. Mark is proud to be part of an organisation that utilises innovative technology change programmes & has experience in a variety of financial, management, project, commercial accounting & IT roles at companies including Unilever, Kleinwort Benson, Barclays Mercantile & Page Group.
  • Use custom bots to improve key customer journeys in retail banking Jun 24 2021 12:00 pm UTC 60 mins
    Deepti Chugh, Chief Solutions Architect at Avenir Digital and Tim Barros, Automation Anywhere
    Retail banking has changed significantly in the last few years – high customer expectations, increased competition from both global tech giants and new fintechs, increased oversight, and pressure to deliver a powerful online experience post-Covid have squeezed banks from all sides.
    But is the best way to solve this problem really to keep throwing more call-centre agents at the problem?
    New technologies like Robotic Process Automation (RPA) offer a chance to solve these new challenges by picking key steps to automate data-heavy, repetitive tasks without losing the human touch.
    Join Deepti Chugh, Chief Solutions Architect from Avenir Digital, the specialists in Digital Transformation solutions and Automation Anywhere, the leading provider of cloud-based RPA services as they guide you through the future of loan application and approvals in digital banking.
    During this informative session, you will learn how your business can:
    - Speed up the loan application and approval process by 180x by implementing targeted automation to key steps
    - Improve customer satisfaction by up to 20% by delighting them with a quicker and more accurate process
    - See how targeted bots and Robotic Process Automation (RPA) can help your organisation with a live bot tutorial
  • Inetum & Automation Anywhere Webinar Smart Automation Jun 24 2021 11:00 am UTC 60 mins
    C.Krier-Banque Cantonale Vaudoise- E.Pourrat-Global Head of RPA Practice & L.Filliat-Directeur Suisse Romande-Inetum Suisse
    Démystification du RPA (Robotic Process Automation)

    Inetum Suisse SA en partenariat avec Automation Anywhere a le plaisir de vous inviter à son Webinar RPA.

    Jeudi 24 juin 2021 de 13h à 14h

    Ce webinar a pour objectif de vous faire découvrir comment le RPA et l’IA vous permettent de devenir plus efficace et agile en modélisant vos processus métier, tout en valorisant vos ressources humaines.
    Notre client, la Banque Cantonale Vaudoise (Cédric Krier) vous fera bénéficier de son retour d’expérience sur l’automatisation intelligente (RPA) au sein de la Banque ainsi que sa vision du futur.
    Agenda

    Introduction Inetum
    Vidéo démonstration d’un Robot en action
    Refresh & Démystification RPA
    Rapport RPA and the Futures
    Témoignage Client – Banque Cantonale Vaudoise (BCV)
    Démonstration & Approche AARI (Human-Bot Collaboration)
  • Automate your Service Catalogue to Optimise for Speed Jun 23 2021 12:00 pm UTC 60 mins
    Automation Anywhere and Fusion Global Business Solutions
    Digital organisations thrive on the benefits of agility - they are quick to innovate, quick to bring products to market, quick to fail and quick to succeed.
    A company’s IT organisation needs to support this business agility and need for speed by providing a consistent approach to automation across the enterprise.

    In reality, we often find siloed work and tooling leading to integration issues and technical debt. Furthermore, business units push ahead with their own automation leading to a fragmented approach and shadow IT.
    By taking a holistic approach to service catalogue automation, IT can not only drive automation through its services but also offer leadership to business units and start to bring a consistent approach to automation across the enterprise.

    During this 45-minute event, we will showcase how automating the service catalogue increases efficiency and agility both inside and outside of IT by automating manual processes and increasing the speed of service fulfilment:
    • How to deliver a consistent approach to automation within IT and start to drive the automation agenda across the enterprise
    • How to decide what to automate as a priority
    • Which tools can help you along your automation journey

    If you want to take the automation lead, then reserve your spot today.

    We look forward to welcoming you.
  • Découvrez les avantages de la RPA dans les sciences de la vie Jun 22 2021 9:00 am UTC 60 mins
    Cyril Millin
    L’industrie pharmaceutique est en constante évolution pour répondre à des exigences élevées. La nécessité d’améliorer l’efficacité est toujours plus présente.


    La RPA+AI permet une automatisation rapide pour tout prendre en charge, de l'augmentation des attentes des consommateurs à la gestion des changements réglementaires, en passant par la médecine de précision et la création d'organisations plus agiles et résilientes pour une meilleure santé mondiale.
  • Automation Trends: Automation and Digital Workforce Learnings for 2021 Recorded: Jun 16 2021 54 mins
    Greg van Rensburg, Region Director of Sales Engineering, Automation Anywhere
    Tune into this session to learn from our Regional Director of Sales Engineering who over the last 20 years has worked with process solutions and led software teams to improve our customer's customer engagement, operational efficiency, and compliance.

    This webinar will focus on key automation and digital learnings for 2021.
  • Entdecken Sie AUTOMATION 360 - Live - am 15. Juni 2021 um 14:00 Uhr - in deutsch Recorded: Jun 15 2021 49 mins
    Stefan Karsten | Senior Sales Engineer | Automation Anywhere GmbH
    Beschleunigen Sie Ihre Geschäftsprozesse mit der Power der Automatisierung. Finance & Accounting, Procurement, HR oder Customer Service, mit Automation 360 skalieren Sie schnell unternehmensweit und steigern damit drastisch den ROI.

    Wir laden Sie ein Automation 360 kennen zu lernen.
    Überwinden Sie Technologie-Silos innerhalb Front- und Back-Office, um die Automatisierung über alle Systeme und Anwendungen hinweg zu forcieren.

    NEW: Entdecken Sie AARI (Automation Anywhere Robotic Interface), Ihren persönlichen virtuellen Assistenten und steigern Sie die Akzeptanz für RPA im Unternehmen durch eine einfache Anwendung.

    Sie haben noch keinen IQ-Bot im Einsatz?
    IQ-Bot unterstützt die End-2-end Automatisierung Ihrer Dokumente (z.B. Procure2Pay, Order2Cash).

    Erfahren Sie mehr zum Thema:

    • AARI, der digitale Assistent (z.B: mit herunterladbaren, benutzerfreundlichen, interaktiven Formularen können Sie Daten aus mehreren Systemen auf einem einzigen Bildschirm anzeigen.)
    • IQ-Bot, extrahieren Sie Daten von komplexen Dokumenten in einer Vielfalt von Formaten.
    • Skalieren Sie unternehmensweit schnell und effizient und steigern
    Sie drastische Ihren ROI.
    • Discovery Bot: komplexe Prozesse erkennen und automatisiert umsetzen

    Der Einsatz einer Digital Workforce spart Zeit, ist produktiv und trägt dazu bei, dass auch in schwierigen Zeiten der operative Betrieb gewährleistet wird. Erhöhen Sie mit intelligenter Automatisierung die Durchlaufzeiten und reduzieren Sie die Fehlerquellen.

    Go Be Great.

    Wir freuen uns auf Sie
    Ihr Automation Anywhere Team
  • Entdecken Sie AUTOMATION 360 - Live - am 10. Juni 2021 um 15:00 Uhr - in deutsch Recorded: Jun 10 2021 50 mins
    Stefan Karsten | Senior Sales Engineer | Automation Anywhere GmbH
    Beschleunigen Sie Ihre Geschäftsprozesse mit der Power der Automatisierung. Finance & Accounting, Procurement, HR oder Customer Service, mit Automation 360 skalieren Sie schnell unternehmensweit und steigern damit drastisch den ROI.

    Wir laden Sie ein Automation 360 kennen zu lernen.
    Überwinden Sie Technologie-Silos innerhalb Front- und Back-Office, um die Automatisierung über alle Systeme und Anwendungen hinweg zu forcieren.

    NEW: Entdecken Sie AARI (Automation Anywhere Robotic Interface), Ihren persönlichen virtuellen Assistenten und steigern Sie die Akzeptanz für RPA im Unternehmen durch eine einfache Anwendung.

    Sie haben noch keinen IQ-Bot im Einsatz?
    IQ-Bot unterstützt die End-2-end Automatisierung Ihrer Dokumente (z.B. Procure2Pay, Order2Cash).

    Erfahren Sie mehr zum Thema:

    • AARI, der digitale Assistent (z.B: mit herunterladbaren, benutzerfreundlichen, interaktiven Formularen können Sie Daten aus mehreren Systemen auf einem einzigen Bildschirm anzeigen.)
    • IQ-Bot, extrahieren Sie Daten von komplexen Dokumenten in einer Vielfalt von Formaten.
    • Skalieren Sie unternehmensweit schnell und effizient und steigern
    Sie drastische Ihren ROI.
    • Discovery Bot: komplexe Prozesse erkennen und automatisiert umsetzen

    Der Einsatz einer Digital Workforce spart Zeit, ist produktiv und trägt dazu bei, dass auch in schwierigen Zeiten der operative Betrieb gewährleistet wird. Erhöhen Sie mit intelligenter Automatisierung die Durchlaufzeiten und reduzieren Sie die Fehlerquellen.

    Go Be Great.

    Wir freuen uns auf Sie
    Ihr Automation Anywhere Team
  • AI-powered bots with IDP: solving today's complex business process challenges Recorded: Jun 3 2021 61 mins
    Anil Vijayan (Everest Group), Brinda Sreedhar (Automation Anywhere)
    The growth of documents that businesses need to process has exploded in recent years. Legacy automation solutions using OCR-like technologies have automated some of the processes in business functions such as F&A. However, they still lack the capability to automate complex, document-heavy business processes in Banking, Financial Services, Human Resources, and others.

    A new wave of IDP technologies – that combine AI with human-bot collaboration – are emerging to automate these complex processes, end to end, with business-friendly ease of use. Intelligent document processing solutions can potentially help organizations reduce document review and processing time by upwards of 70%, decrease costs by more than 50%, and cut risk considerably.

    Join special guest Anil Vijayan, VP at Everest Group – a leading analyst and thought leader in the space of IDP and Brinda Sreedhar, Sr Product Marketing Manager at Automation Anywhere as they guide you through this rapidly evolving market and enable your organizations to automate document-heavy processes, end to end.

    During this informative session, you will learn how your business can:
    • Drive the next generation of document-centric automation post-COVID-19.
    • Automate the complex process with business-friendly ease of use.
    • Deploy cloud-based solutions that can be deployed instantly that help dramatically improve their ROI, year over year.

    We look forward to welcoming you to this event.
  • Intelligente Automatisierung (RPA) im Bankensektor und Finanzwesen Recorded: May 18 2021 51 mins
    M. Kretschmar Head of Agile Working and Process Intelligence, RPA / T-Systems & B. Blaser Evangelist Automation Anywhere
    Intelligente Automatisierung im Bankensektor und Finanzwesen: Mit RPA mehr Zeit für Wesentliches – Deutschsprachiges Webinar der T-Systems Multimedia Solutions GmbH & Automation Anywhere GmbH

    Hyperautomation & Robotic Process Automation (RPA) werden von Branchenanalysten weiterhin als Hypethemen wahrgenommen – doch sind diese Ansätze auch relevant für Ihre Tätigkeit?
    Die Zeit ist reif für eine fachspezifische Betrachtung der Digitalisierungsmöglichkeiten im Bankensektor und Finanzwesen. Welche Herangehensweisen und Technologien gibt es, um Prozesse zu automatisieren? Und welche Vorteile, aber auch Hürden bringt eine Automatisierung mit sich?

    In diesem Webinar werden wir gemeinsam auf Ihre Fragen eingehen. Wir stellen wir Ihnen relevante Use Cases aus Ihrer Branche vor und zeigen Ihnen auf, welche Mehrwerte mittels RPA erzielt werden können, aber auch welche Grenzen es gibt.

    Nutzen Sie während des Online-Seminars das Chatfenster, um Ihre Einschätzung mit den Experten zu teilen.

    Wir freuen uns auf Sie!

    Das Team der T-Systems Multimedia Solutions GmbH & Automation Anywhere GmbH
  • Fireside Chat with Newcastle Upon Tyne Hospitals NHS Foundation Trust Recorded: Apr 29 2021 43 mins
    Neil Picton, Newcastle Upon Tyne Hospitals NHS Foundation Trust - Russ Boreham, Automation Anywhere
    Hear how Newcastle-upon-Tyne Hospitals are empowering staff with intelligent automation to increase efficiency and deliver effective service transformation.

    Neil Picton, Head of Workforce Engagement & Information at NUTH, shares his secrets to running a successful automation programme during the pandemic, as well as his vision for improving interoperability, innovation and collaboration in the modern workforce.

    We will also be joined by Jorge Ruiz, Senior Product Marketing Manager for Front Office Solutions at Automation Anywhere, to discuss how automation can help make the NHS the Best Place to Work by enhancing staff engagement and experience.

    About our customer speaker:

    Neil Picton’s journey in the NHS started in 2010 as a part-time systems administrator within the local NHS Commissioning Service. Since then, through his passion for leadership, engagement and his commitment to making the NHS the best place to work, he now leads 7 key corporate services within the Human Resources directorate at the double-outstanding rated Newcastle Hospitals NHS Foundation Trust. Neil’s areas of responsibility, as Head of Workforce Engagement & Information, include Recruitment, Temporary Staffing, Workforce Information Systems, Staff Rostering and Staff Experience. Neil has played a pivotal role in introducing Robotic Process Automation into his NHS organisation and has initiated plans for a collaborative network involving other NHS organisations, to co-evolve and accelerate its benefits. “I have a strong belief that everything we do as leaders should be focused around liberating the potential of our people –I believe strongly that RPA will play an essential role in meeting the workforce challenges currently facing the NHS, whilst enhancing staff engagement by enriching and increasing the value of the work we do as humans.”
  • How to Future-Proof Your ERP Applications with Intelligent Automation Recorded: Apr 28 2021 49 mins
    Cyril Millin (Automation Anywhere), Adam Forde (Group CIO, Spectris plc; CIO Malvern Panalytical), Ram Kumar ( JKTech)
    Many of the present-day enterprise solutions are built on single or multiple ERP platforms having complex architecture, heavy customisations, and third-party integrations.

    Intelligent Automation (IA) can breathe new life into your legacy applications and ERP systems, with leading-edge automation and AI, delivered quickly and cost-effectively, without the need to rip-and-replace.

    During this 45-minute event, we will showcase how Intelligent Automation and ERP, together, can accelerate your digital transformation initiatives:

    • Key ERP business processes use cases that drive significant gains in cost savings, productivity improvements, and process accuracy.
    • Hear from our customer speaker, Adam Forde – Group CIO of Spectris plc and Malvern Panalytical Ltd., about the intelligent automation journey helping his business deliver value beyond measure, accelerated by the Covid economy.
    • See JK Technosoft’s Test Automation Framework (tAF®) which results in up to 33% productivity gains vis-à-vis traditional test automation methods and can be used across multiple ERP systems including Progress, QAD, and SAP.

    If automating 2x more processes, at 1/5 of the cost, with the ability to scale 3x faster piques your interest, then reserve your spot today.

    We look forward to welcoming you.
  • Les Bénéfices de la RPA + IA pour la Fonction Finance Recorded: Apr 8 2021 64 mins
    Cyril Millin
    Le recours à l’automatisation des processus financiers permet d’avantage de rationalisation dans les opérations comptables et financiers . Il facilite également la diminution les dépenses de l’entreprise.

    Grâce aux technologies telles que la RPA et l'Intelligence Artificielle, l'Automatisation Intelligente est désormais accessible et facile à intégrer dans les organisations, d'autant plus que tous les collaborateurs sont acteurs de ces projets de la réalisation à l’exécution.

    Participez au webinar et découvrez les avantages que la Plateforme d'Automation Anywhere offre pour simplifier vos processus financiers avec des cas d'usage qui vous parleront tels que: Procure to Pay, Order to Cash, Planification financière, et plus......
  • シチズンディベロッパーによる自動化のスケーリング Recorded: Mar 30 2021 47 mins
    オートメーション・エニウェア・ジャパン株式会社 セールスエンジニアリング本部 前座 知久
    現在の組織は、めまぐるしく変化する社会や市場環境への適用を余儀なくされており、この環境下で生存していくために、従来の仕組みや文化を超えた、劇的な変化が求められています。

    自動化はそういった組織のデジタル変革を実現する重要な柱の一つですが、それを担う開発者の不足が課題となっています。

    その課題を解決する方法の一つとして注目されているのが、ユーザー部門や高度な開発経験のない担当者、シチズンディベロッパーによる自動化の拡大です。

    本オンラインセミナーでは、その必要性、自動化のスケーリングへの効果、また、それをオートメーション・エニウェアがどのようにご支援できるかをご紹介します。
  • Why Cloud-native RPA: Everest Group’s Perspective Recorded: Mar 17 2021 54 mins
    Amar Modi, Practice Director at Everest Group and author of the report
    Everest Group’s “Understanding Cloud-native RPA: Ensuring a future-ready automation strategy,” breaks down the differences in cloud-native RPA versus traditional RPA software and other cloud-based options. In this webinar we host Amar Modi, Practice Director at Everest Group and author of the report, to discuss the Everest perspective on trends in cloud adoption, approaches to RPA in the cloud, and factors to consider when implementing cloud-native RPA.
  • Accelerating Data-Centric, End-To-End Business Processes Intelligent Automation Recorded: Mar 16 2021 46 mins
    Mike Reynolds - Key Bank, Ken Mertzel - Automation Anywhere and Seth Adler, Editor in Chief - AIIA
    Hear how KeyBank saved 300 hours in just 65 days with RPA, and bots processed 3,174 appraisals and 4,931 flood certificates.

    Companies are facing tremendous pressure to improve business performance and lower operational cost while at the same time dealing with challenges such as back office inefficiencies, heightened customer service expectations, and outdated legacy systems. In addition, the COVID-19 pandemic has created a “new normal” for businesses to manage operations in a more agile, automated manner.

    Most organizations have started adopting Robotic Process Automation (RPA) solutions to ease the pressure. Learn how your organization can scale and transform using Intelligent Automation; not only to reduce cost, but also to boost overall business performance as well as employee and customer experience.

    Hear how KeyBank saved 300 hours in just 65 days with RPA, and how bots processed 3,174 appraisals and 4,931 flood certificates.

    Join our upcoming webinar to hear industry experts share their insights on:

    * Intelligent Automation Trends
    * KeyBank RPA Program and Benefits
    * Use Case Examples Demonstrating How Other Successful Companies Have Implemented RPA
  • Transforming Banking & Financial Services with Intelligent Automation Recorded: Mar 9 2021 52 mins
    Ken Mertzel, Global Industry Leader - Financial Services at Automation Anywhere
    Financial institutions are facing tremendous pressure to improve business performance and drive cost efficiency while encountering challenges such as increased regulatory scrutiny, high cost of compliance, back-office inefficiencies and outdated legacy systems.

    In the current economic environment, banks are adopting Robotic Process Automation (RPA) to manage increasing volumes of customer requests for loan refinancing and forbearance. Learn how your organization can scale and transform with the latest Intelligent Automation (RPA +AI); not only to reduce cost, but also boost the overall business performance as well as improve employee and customer experience.

    Join our upcoming webinar to hear industry experts share their insights on:

    • Intelligent Automation Trends in Banking and Financial Services
    • Successful Use Cases in KYC/AML Compliance, Loan Forbearance & Call Center Automation
    • Key Success Factors to Implement and Scale RPA

    Who Should Join:
    Loan Fulfillment, Compliance, Call Center Operations, Customer Experience, IT and Finance executives in Banking and Financial Services
  • Stratégie RH:Munissez-vous d’un assistant numérique et automatisez vos processus Recorded: Mar 9 2021 57 mins
    Cyril Millin, Arnaud Charvin
    D’une part la RPA, l’automatisation des processus par la robotique et de l'autre, les Ressources Humaines. La technologie commence à faire son chemin dans l’esprit des dirigeants d'entreprises, des DSI mais aussi des DRH.
    Lors de ce webinaire, nous aborderons les bénéfices qu’elle peut apporter à votre environnement de travail. Nous tenterons également de vous éclairer sur un point en particulier:

    En quoi ses deux domaines, celui de la RPA et des RH, a priori antagonistes sur le papier, représentent une réelle aubaine pour vos collaborateurs et votre entreprise.
    Les éléments suivants seront aussi évoqués :

    État des lieux de la fonction RHLes opportunités d´automatisationIllustration et cas d´usage

    Nous vous rappelons que ce webinaire fait partie d’un série destinée à vous éclairer sur la manière dont l’automatisation et la démarche cognitive sont sur le point de révolutionner les fonctions métiers.
    ------------------

    Pour ce qui est des personnes conviées, je dirais aussi « toute fonction RH ou associée ».

    DRH, DSI, CEO, HRBP, Coordinateur RH, Recruteur – toute fonction RH ou associée
Go Be Great
Automation Anywhere empowers people whose ideas, thought and focus make the companies they work for great. We deliver the world’s most sophisticated Digital Workforce Platform making work more human by automating business processes and liberating people.

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  • Title: Découvrez comment la RPA peut améliorer la productivité dans Salesforce
  • Live at: Jun 4 2020 12:00 pm
  • Presented by: Cyril Millin, Pre-Sales Manager South Europe
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