Bots in the NHS: a Covid-19 case study

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Presented by

Tremaine Richard-Noel, Non-Executive Director for NGH

About this talk

The COVID-19 pandemic has led to a rapid rise in the number of patients requiring oxygen support to help patients breathe and retain oxygen saturation in the blood. One UK NHS Trust, Northampton General Hospital, has two large oxygen tanks which supply the ventilation machines throughout the facility. But the monitoring of the tanks is a manual process, requiring a person to log in to a system and physically collect each reading from the tank. In the face of additional pressure, a new system was required to free up resources and reduce unnecessary risk of error, as information is extracted from one system and inputted into another. Join this webinar to hear what steps NGH’s IT and Estates teams took to automate the process, and what difference this has made to patient outcomes. Tremaine Richard-Noel, Non-Executive Director for NGH will share how the bot, developed by Automation Anywhere, automates the process, extracting the data and calculating flow rates to monitor the oxygen levels 24 hours a day without human intervention. He will also outline how automating the collection of this data mitigates clinical risk within the hospital, by arming incident teams with the information required and ensuring demand is shared across the two tanks.

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