Taking the robot out of the human: Addressing post-pandemic digital challenges

As COVID-19 spread across the globe, businesses found ways to mitigate impacts that could have a long-term effect on their business. How you, as a business leader, can navigate these challenges will determine whether your business will emerge stronger or succumb to shifting demands. Join Mark Thomas, IT Director at HAYS Recruitment, describing their digital transformation journey: best practices, lessons learned and where to start for maximum impact in your initiatives. About Mark: Mark, UK & Ireland IT Director, has been with Hays Specialist Recruitment for 11 years. His role focusses on the transition of the back-office IT function & delivery of innovative IT as well as how systems & RPA can up level transformation in Finance, HR & Shared Service Centre operations cross continent. Mark is proud to be part of an organisation that utilises innovative technology change programmes & has experience in a variety of financial, management, project, commercial accounting & IT roles at companies including Unilever, Kleinwort Benson, Barclays Mercantile & Page Group.