Fireside Chat with William Harris, Chief Digital Officer at IQEQ

Join us and our customers, IQEQ, on this webinar as we discuss their invaluable experience with Intelligent Automation and Artificial Intelligence. William Harris, Chief Digital Officer at IQEQ, shares best practice and helpful tips on where to start and what to avoid when embracing Intelligent Automation and Artificial Intelligence in your organisation. We will also be joined by Wayne Butterfield, Global Head of Intelligent Automation Solutions at ISG and Lisa Mullings, Account Director at Automation Anywhere – to discuss how automation can help banking & financial services institutions thrive in a post pandemic digital-first world by liberating human intellect with the help of robotic process automation software. About our speakers: William is an experienced Technology and Business Executive having led complex IT Transformation, Business Operating Model and People Change based programs of work. With a background spanning Transport & Logistics, Financial Services, Outsourcing, Healthcare and Telecoms, William has a breadth of sector knowledge. Following from a career in Tech consulting, where helped drive forwards intelligent automation and AI adoption across several sectors, he moved full time into Financial Services, taking post as Chief Digital Officer at a leading investor services company, IQEQ. Here William is responsible for driving the group digital agenda and the adoption of advanced technologies, including automation, driving IQEQ to provide an industry leading Digital Experience. Wayne is the global lead for Intelligent Automation Solutions at ISG. He is responsible for all AI & Cognitive Automation deployments across ISG, either building on existing RPA deployments or moving straight into AI & Cognitive via the use of Chat Bots, Machine Vision (OCR), NLP, Machine Learning and more. Prior to ISG, Wayne held leadership roles in Telefonica O2 and BT in the UK.