Take your contact center to the next level with cloud-native automation

Presented by

Prasanna Ramaswamy, Co-Founder & Managing Partner, Re:code Solutions / Claudia Michon, VP Product Mktg, Automation Anywhere

About this talk

Hear how implementing cloud-native automation for your contact center can make better service, faster with: Simplifying the agent experience with frictionless access to all the right data Automating AI-recommended next best actions to increase first call resolution rate Enabling virtual agents to complete complex end-to-end requests on any channel You’ll hear from our partner, Re:code Solutions, on how they are leveling up contact centers to reduce AHT and increase customer satisfaction using intelligent automation.

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