S1, E1: Personalizing Your Modern B2B Customer Experience

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Presented by

Dave Bor, Director of Marketing, Mautic, Theresa Anderson, Sr. Digital Strategy Consultant, Acquia

About this talk

Part 1 of our 3-part webinar series provided an outline for what a modern B2B customer experience should entail, starting with a clear definition of personalization. Now, it’s time to figure out how to get started bringing your vision to life. This includes deciding what personalization elements to prioritize, the challenges you are bound to face, and, most importantly, the technology factors you need to consider in order to achieve campaign success.
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Acquia is the open source digital experience company. We provide the world’s most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community — giving our customers the freedom to build tomorrow on their terms. Acquia is helping some of the world’s leading brands succeed, including Twitter, Mercedes Benz, Warner Music Group, and the BBC. More than 4,000 organizations are using Acquia’s solutions for content, community and commerce.