Creating a digital experience that offers what customers want now begins with understanding their needs and desires, and developing (and sticking to) a smart strategy. During this online event, we’ll examine the most effective ways to make it all happen.
Join Lynne Capozzi, CMO, Acquia to hear how doubling down on customer experience will drive customer loyalty when faced with a global pandemic. You will also learn how the current environment is impacting the digital strategies at the University of California, San Francisco from John Kealy, and at LifeFit Group from Markus Lenz. They'll also discuss how you can tell if your own approach is working, and what opportunities 2020 might hold.