The New Constituent Experience: Los Angeles Transforms Digital Engagement

Presented by

Jayson Joseph, Information Systems Manager, City of Los Angeles; Ryan Picchini, Sr. Director of Product Marketing, Acquia

About this talk

Engaging constituents and improving their experience with government are top concerns for state and local government leaders. The critical importance of building strong and trusted relationships between communities and their governments — particularly using digital communication channels and electronic transactions — became even clearer during the past year as jurisdictions navigated the COVID-19 pandemic. Learn how the city of Los Angeles is scaling its digital experience to meet the evolving needs of its residents. On June 18, Government Technology will host a live webcast focused on LA’s city-wide initiative to transform digital strategy and infrastructure. You’ll hear valuable lessons learned, practical deployment tips and real-world results. In this webinar you will learn: - How the city’s IT team migrated more than 40 websites to Acquia Site Studio - Strategies used to increase website traffic while strengthening site resilience and availability - How the city provided constituents more dynamic content and relevant digital experiences during the pandemic

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Acquia is the open source digital experience company. We provide the world’s most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community — giving our customers the freedom to build tomorrow on their terms. Acquia is helping some of the world’s leading brands succeed, including Twitter, Mercedes Benz, Warner Music Group, and the BBC. More than 4,000 organizations are using Acquia’s solutions for content, community and commerce.