2022 CX Report: Resilient Digital Customer Experiences in Disruptive Times

Presented by

Cameron Strachan, Marketing Cloud Director, Acquia and Chloe Byrne, Associate Director (Research), Vanson Bourne

About this talk

The last 18 months have radically altered the global economy, and rapidly accelerated the pace of digital transformation for UK businesses. This webinar looks under the hood of Acquias 2021 CX Report - highlighting this evolution and provides some key areas for improvement and focus.

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Acquia is the open source digital experience company. We provide the world’s most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community — giving our customers the freedom to build tomorrow on their terms. Acquia is helping some of the world’s leading brands succeed, including Twitter, Mercedes Benz, Warner Music Group, and the BBC. More than 4,000 organizations are using Acquia’s solutions for content, community and commerce.