Cristina Vigilante, Sarah Koo, Seth Peller, Peter Johnson, Joan Collar, Adam Russell
The COVID-19 pandemic is an unprecedented crisis with virtually no point of reference in modern history. Organizations are struggling to keep pace in responding to the constantly-evolving situation.
The Food & Beverage and Hospitality & Gaming industries have been among the most impacted. The pandemic's effects have been markedly different from those experienced by other industries, demanding unique mitigation measures. With a large proportion of the world population in various degrees of lockdown, these businesses' operations, revenues, employee well-being, and supplies have been disrupted in ways that nobody has ever seen previously.
To successfully navigate a pandemic, organizations need to develop responses tailored to their business, industry, and risk profile. Marsh’s Pandemic Response Cycle tool can help organizations through the key stages of a pandemic: outbreak, growth, disruption, and recovery. In addition, it can help organizations determine effectiveness in: cost savings, employee well-being and productivity, shifting risk profile, and risk management and business enablers.
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