Cristina Vigilante, Ali Chaudhry, Peter Johnson, Rohan Muralee, and Dennis Dalati
Our healthcare workers are fighting hard on the frontlines of our battle against COVID-19. And the world has responded with a virtually unanimous outpouring of appreciation and gratitude, as seen on social media and in the mass media where people are applauding and celebrating these heroes.
In spite of the historically high regard our doctors are now being held in, medical malpractice and public liability remain critical concerns for both hospitals and their staff. The strain of treating a large number of patients and of defering non-emergency treatment comes with other risks as well.
To successfully navigate a pandemic, organizations in the healthcare industry need to develop responses tailored to their business and risk profile. Marsh’s Pandemic Response Cycle tool can help organizations through the key stages of a pandemic: outbreak, growth, disruption, and recovery. In addition, it can help organizations determine effectiveness in: cost savings, employee well-being and productivity, shifting risk profile, and risk management and business enablers.
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