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Navigating the Pandemic Response Cycle for the Healthcare Industry in Asia

Our healthcare workers are fighting hard on the frontlines of our battle against COVID-19. And the world has responded with a virtually unanimous outpouring of appreciation and gratitude, as seen on social media and in the mass media where people are applauding and celebrating these heroes.

In spite of the historically high regard our doctors are now being held in, medical malpractice and public liability remain critical concerns for both hospitals and their staff. The strain of treating a large number of patients and of defering non-emergency treatment comes with other risks as well.

To successfully navigate a pandemic, organizations in the healthcare industry need to develop responses tailored to their business and risk profile. Marsh’s Pandemic Response Cycle tool can help organizations through the key stages of a pandemic: outbreak, growth, disruption, and recovery. In addition, it can help organizations determine effectiveness in: cost savings, employee well-being and productivity, shifting risk profile, and risk management and business enablers.

If you have any questions for our speakers to address, you can send them ahead of the webcast to asia.information@marsh.com.
Recorded May 14 2020 61 mins
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Presented by
Cristina Vigilante, Ali Chaudhry, Peter Johnson, Rohan Muralee, and Dennis Dalati
Presentation preview: Navigating the Pandemic Response Cycle for the Healthcare Industry in Asia

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  • World Economic Forum COVID-19 Risks Outlook Jul 17 2020 8:00 am UTC 75 mins
    John Scott, Paul Wilkins, Richard Smith-Bingham, Reginald Peacock
    The COVID-19 pandemic has triggered an economic crisis across the world, threatening lives, livelihoods, businesses, and even entire industries. This crisis has exposed shortcomings in preparedness. Organizations have struggled to respond to the economic, environmental, societal, and technological challenges, or to anticipate emerging risks.

    The World Economic Forum's COVID-19 Risks Outlook seeks to provide a preliminary picture of which familiar risks may be amplified by the crisis, and which new ones may emerge. It taps into the views of nearly 350 senior risk professionals who participated in the COVID-19 Risks Perception Survey. They were asked to take a view on 31 risks across three dimensions: most likely for the world, most concerning for the world, and most worrisome for companies.

    Marsh & McLennan and Zurich Insurance Group, regular contributors to the WEF Global Risks Report, are proud partners in producing this report. Marsh and Zurich Insurance in Asia are pleased to discuss some of the report's key findings and risk implications with business leaders and risk managers across the region at this webcast.
  • Measured Steps to Recovery - Risk Finance Optimization Recorded: Jun 18 2020 60 mins
    Jessica So, Keri Lee and Ernest Eng
    The dual effects of a hardening insurance market coupled with ongoing COVID-19 related cost pressures mean that organizations are increasingly faced with tough choices in managing expenses. In this session, we will focus on our sophisticated Cost of Risk modelling, which identifies the most economically efficient means to finance risk. This assessment can help organizations decide how much risk to retain, how much risk to transfer to insurers, what appropriate risk-adjusted premium levels should be, and ultimately how to plan for the best insurance coverage to optimize total cost at an acceptable risk level.
  • Measured Steps to Recovery - Cyber Resilience Recorded: Jun 16 2020 45 mins
    Magda Chelly
    In the current environment, organizations are exposing their digital assets to new cyber risks. COVID-19 themed phishing emails and malware are on the rise, increasing exposure from within. Organizations are also struggling to implement newly required controls in a timely fashion. The balance between security, privacy, and flexibility seems more delicate and complex than ever before. In this session, we will advise risk managers, IT managers, and security professionals on simple and effective quick wins for better resilience in an uncertain world. We will address common myths and mistakes in risk management and cyber security strategies, and explore risk transfer solutions.
  • Measured Steps to Recovery - Return to Work Planning Recorded: Jun 11 2020 47 mins
    Peter Johnson, Sek Seong Lim and Ernest Eng
    As business leaders continue to navigate the local and global challenges arising from the pandemic, they are increasingly focused on recovery and resumption of activities effectively. These involve dealing with the uncertainties arising from the progressive lifting of safe distancing restrictions, preparing for the impact from potential second-wave infections, and providing for operational and supply chain contingencies. In this session, we will outline a practical approach towards Return to Work planning, scenario modelling, and long term resilience planning, enabling organizations to come back online.
  • The Power Insurance Market at a Time of Disruption Recorded: Jun 4 2020 63 mins
    Glenn Preece, Ben Chang, Soo Mei Tan, Julian Ling and Marcus Davies
    The global insurance market continues to undergo considerable change. Tightening capacity, the fallout from COVID-19, reduced investment returns, and sustained losses in the power and downstream energy sector are all influencing market behaviors.

    The power sector is one of the most impacted by these changes, and in these turbulent times, it is critical to stay abreast of the likely impacts. We are therefore hosting a webcast in which we will discuss market conditions and review:

    - The trends of international insurers/reinsurers' capacity & rates.
    - Results seen in the first half of 2020.
    - Insurance market behaviors and international insurers' attitudes towards different forms of power generation.
    - The impacts on insurers from tightening reinsurance market conditions.
    - COVID-19 restrictions and what to expect.
    - Suggested strategies for minimizing the impacts of market changes.

    Please join power specialists from Marsh and Guy Carpenter on June 4 as we walk you through market conditions, as well as our expectations for the power industry for the remainder of 2020 and beyond.
  • Navigating the Pandemic Cycle for Financial Institutions and Trade Credit Recorded: May 28 2020 62 mins
    Cristina Vigilante, Sharon Kerr, Tyler Wendleken, Adam Russell, Darrick Cheung, and Rohan Muralee
    The COVID-19 pandemic is an unprecedented crisis with virtually no point of reference in modern history. It has brought businesses and even economies to a virtual standstill.

    In some cases, entire industries are on the verge of collapse due to business disruptions, depressed demand, and/or difficulties in managing cash flow and servicing debts. In other cases though, new industries and operating models are blooming, and businesses may be looking at financing to leverage on the emerging growth opportunities.

    These represent both risks and opportunities for Financial Institutions, and other companies with Trade Credit exposures. How can you manage your risks, while trying to make the best out of a challenging situation for your business?

    To successfully navigate a pandemic, organizations need to develop responses tailored to their business, industry, and risk profile. Marsh’s Pandemic Response Cycle tool can help organizations through the key stages of a pandemic: outbreak, growth, disruption, and recovery. In addition, it can help organizations determine effectiveness in: cost savings, employee well-being and productivity, shifting risk profile, and risk management and business enablers.
  • Navigating the Pandemic Response Cycle for Technology Firms and Sharing Economy Recorded: May 27 2020 64 mins
    Cristina Vigilante, Alexander Chao, Laura Biddell, Darrick Cheung, Dennis Dalati, and Rohan Muralee
    Even as governments in Asia are gradually and cautiously easing restrictions, the socioeconomic effects of COVID-19 look to be prolonged. Technology and sharing economy players are faced with mixed fortunes as a result of this pandemic.

    Supply chain disruptions and the economic downturn mean that both supply and demand for high tech and discretionary consumer products have been impacted. On the other hand, the proliferation of remote working and learning and the need for contact tracing have led to greater demand for new and related hardware and software.

    Sharing economy companies involved in mobility, short-term accommodation, and co-working space saw volumes plummet due to lockdowns, but those facilitating food and grocery delivery have experienced the reverse.

    To successfully navigate a pandemic, technology and sharing economy players need to develop responses tailored to their business and risk profile. Marsh’s Pandemic Response Cycle tool can help organizations through the key stages of a pandemic: outbreak, growth, disruption, and recovery. In addition, it can help organizations determine effectiveness in: cost savings, employee well-being and productivity, shifting risk profile, and risk management and business enablers.

    If you have any questions for our speakers to address, you can send them ahead of the webcast to asia.information@marsh.com.
  • Navigating the Pandemic Cycle for the Manufacturing and Automotive Industries Recorded: May 21 2020 62 mins
    Cristina Vigilante, Phil Ondaatje, Phil Hobson, Adam Russell, Joan Collar and Darrick Cheung
    Navigating the Pandemic Cycle for the Manufacturing and Automotive Industries
  • Liabilities and Risks for Leaders When Dealing with a Pandemic Crisis (in Thai) Recorded: May 21 2020 61 mins
    Kundis Sethapongkul, Chaiwat Keratisuthisathorn, Surachai Siriborvornratanakul
    The COVID-19 pandemic is an unprecedented crisis with virtually no point of reference in modern history. Organizations, and their leaders, are struggling to keep pace in responding to the constantly-evolving situation.

    In such circumstances, leaders may be inadvertently exposed to additional risks and liabilities while navigating the organization through the challenges. Directors and Officers are under immense pressure to make decisions on matters in which there are no previous references to fall back. Inevitably, there may be oversights and less-than-optimal outcomes. As a leader, are you prepared for the liabilities and risks that may arise from these?

    Marsh, in collaboration with Tilleke & Gibbins and AIG, will be outlining the key responsibilities of the Directors and Officers, your personal liabilities, and the mitigation measures and solutions available for leaders and executives as individuals.
  • Navigating the Pandemic Response Cycle for the Healthcare Industry in Asia Recorded: May 14 2020 61 mins
    Cristina Vigilante, Ali Chaudhry, Peter Johnson, Rohan Muralee, and Dennis Dalati
    Our healthcare workers are fighting hard on the frontlines of our battle against COVID-19. And the world has responded with a virtually unanimous outpouring of appreciation and gratitude, as seen on social media and in the mass media where people are applauding and celebrating these heroes.

    In spite of the historically high regard our doctors are now being held in, medical malpractice and public liability remain critical concerns for both hospitals and their staff. The strain of treating a large number of patients and of defering non-emergency treatment comes with other risks as well.

    To successfully navigate a pandemic, organizations in the healthcare industry need to develop responses tailored to their business and risk profile. Marsh’s Pandemic Response Cycle tool can help organizations through the key stages of a pandemic: outbreak, growth, disruption, and recovery. In addition, it can help organizations determine effectiveness in: cost savings, employee well-being and productivity, shifting risk profile, and risk management and business enablers.

    If you have any questions for our speakers to address, you can send them ahead of the webcast to asia.information@marsh.com.
  • Navigating the Pandemic Response Cycle for the Life Sciences Industry Recorded: May 13 2020 58 mins
    Cristina Vigilante, Prashansa Daga, Adam Russell, Rohan Muralee, Darrick Cheung
    The COVID-19 pandemic is an unprecedented crisis with virtually no point of reference in modern history. Organizations are struggling to keep pace in responding to the constantly-evolving situation.

    The Life Sciences industry has been experiencing mixed fortunes, with developments creating new threats and opportunities at the same time. Its experience has been unlike that in many other industries which have experienced impacts that are more pronounced, whether positive or negative.

    Many firms are scrambling to develop tests, vaccines, and treatments for COVID-19, while also trying to advance treatments across therapeutics areas, secure supply, safeguard employee well-being, ensure business continuity, and drive innovation in other areas. These unique circumstances demand tailored mitigation measures that can only be appreciated by people familiar with the way the industry operates and the challenges it faces.
  • Navigating the Pandemic Cycle for the Real Estate and Construction Industries Recorded: Apr 29 2020 64 mins
    Cristina Vigilante, Edward Farrelly, Steve Hutchinson, SekSeong Lim, Joan Collar, and Dennis Dalati
    As the COVID-19 pandemic continues with far-reaching effects on businesses around the world, real estate and construction companies are concerned about the implications for their operations and workforce.

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    To successfully navigate a pandemic, organizations need to develop responses tailored to their business, industry, and risk profile. Marsh’s Pandemic Response Cycle tool can help organizations through the key stages of a pandemic: outbreak, growth, disruption, and recovery. In addition, it can help organizations determine effectiveness in: cost savings, employee well-being and productivity, shifting risk profile, and risk management and business enablers.

    If you have any questions for our speakers to address, you can send them ahead of the webinar to asia.information@marsh.com.
  • Navigating the Pandemic Cycle for Food & Beverage and Hospitality & Gaming Recorded: Apr 22 2020 61 mins
    Cristina Vigilante, Sarah Koo, Seth Peller, Peter Johnson, Joan Collar, Adam Russell
    The COVID-19 pandemic is an unprecedented crisis with virtually no point of reference in modern history. Organizations are struggling to keep pace in responding to the constantly-evolving situation.

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    To successfully navigate a pandemic, organizations need to develop responses tailored to their business, industry, and risk profile. Marsh’s Pandemic Response Cycle tool can help organizations through the key stages of a pandemic: outbreak, growth, disruption, and recovery. In addition, it can help organizations determine effectiveness in: cost savings, employee well-being and productivity, shifting risk profile, and risk management and business enablers.

    If you have any questions for our speakers to address, you can send them ahead of the webinar to asia.information@marsh.com.
  • Navigating the Pandemic Response Cycle Recorded: Apr 15 2020 61 mins
    Cristina Vigilante, Sales and Industry Practice Leader, Marsh Asia
    No matter how prepared we think we are for a pandemic, we’ve seen over the past months that the situation can escalate rapidly, with very real implications for businesses. Organizations can find themselves struggling to keep pace as the pandemic’s growth hijacks the in-place risk management framework. How an organization responds to a pandemic like COVID-19 depends on preparedness, resources, and the stage of the pandemic cycle.

    To successfully manage through a pandemic, organizations need to be agile and develop response strategies tailored to their business and risk profile, which are then tested constantly to ensure their effectiveness. Marsh’s Pandemic Response Cycle tool can help organizations navigate through the key stages of a pandemic: outbreak, growth, disruption, and recovery. In addition, it can help organizations determine the most effective ways to respond to and manage these challenges: cost savings, employee well-being and productivity, shifting risk profile, and risk management and business enablers.

    If you have any questions for our speakers to address, you can send them ahead of the webinar to asia.information@marsh.com.
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    Marsh and Chubb leading Asia life science experts - Prashansa Daga and Travis McIntosh
    In an increasingly competitive world, the risks for medical device companies are many-fold.

    Rapid evolution of medical devices is creating new challenges in supply chains, who are faced with complex, global risks and the uncertainties of digital supply networks. The potential impacts of such risks upon sourcing, business interruption and logistics delivery must be factored into companies’ operational resiliency and business continuity planning.

    At the same time, hackers are coming for your medical devices. As medical device/technology companies increasingly rely on data and analytics to track and articulate the clinical value of products, systems security and privacy become ever-greater exposures.

    Our leading Asia life sciences experts discuss the seismic shifts in the industry, the risks across a company’s life-cycle, as well as the protections available to allow you to operate through any risk challenges you may face.
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    Do you want to:

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    •Combat rising costs of health and well-being programs?
    •Predict and forecast health risks to design smarter intervention plans?
    •Learn best practices from experts about what they are proactively implementing for several industries across Asia?

    Join our leading experts as they:
    •Reveal the top drivers of medical claims in Asia.
    •Highlight key health risk factors.
    •Share insights and best practices into how insurers (and employers) are responding with data analytics and innovative health plans.
    •Conduct a ‘live’ demo that helps accurately predict risk areas and pinpoint potential interventions.
  • Cyber Risk Assessment and Quantification - Understand, Measure, Manage Recorded: Jun 25 2019 26 mins
    Swabhiman Chhotray, Managing Consultant, Marsh Risk Consulting Asia, and Naureen Rasul, Cyber Leader, Marsh Asia
    Every organization has cyber risks. They are difficult to comprehend. They are even harder to assess and quantify.

    An end-to-end cyber risk management approach can be achieved if you:
    1.Understand cyber risks from a business perspective and assess the nature of any potential cyber-related losses – know your threats.
    2.Measure the financial impact of cyber exposures and quantify how much is acceptable across the organization – know yourself.
    3.Manage the insurance and recovery process by having a clear action plan based off your capabilities and capacities – know what you can do.

    Join Marsh Risk Consulting’s, Swabhiman Chhotray and Marsh’s Cyber Leader, Naureen Rasul as they discuss a risk management framework that allows you to understand, measure, and manage your inherent cyber risks.
  • 2019 Health Predictions - Employee Benefits Advice Recorded: Mar 22 2019 44 mins
    Joan Collar, Asia Employee Health and Benefits Leader, and Alice Harkness, Asia Employee Health and Benefits Consultant
    Mercer Marsh Benefits' International Health Predictions provide insight into ten areas of potential change in the 2019 health landscape.

    Join us as we explore:
    - Which of these predictions are most relevant in Asia.
    - How employers should consider them when designing and delivering employee health and benefits programs.
    - Solutions to help employers navigate these changes.
Risk management and insurance insights for Asia
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  • Title: Navigating the Pandemic Response Cycle for the Healthcare Industry in Asia
  • Live at: May 14 2020 6:00 am
  • Presented by: Cristina Vigilante, Ali Chaudhry, Peter Johnson, Rohan Muralee, and Dennis Dalati
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