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Broadcasting the Strategic Business Value of QA

A strategic approach to software quality saves money and helps companies avoid releasing bugs into production. And if agile QA teams are enabled properly, they can also make significant contributions to business goals like decreasing time to market, improving customer satisfaction, and helping drive revenue.

How can you foster an organization-wide understanding of QA’s value and ensure strategic quality objectives are supported from the top down and across the development organization?

Join this webinar to learn how each QA role can more effectively “manage up” by understanding what their boss needs to know and how their work ties into the overall business objectives.

You will learn:

- Key strategies for communicating the strategic business value of QA testing to colleagues higher up the ladder
- How to tie QA objectives to business goals, plus some real-world examples
- Reporting techniques and smart tools that can make it easier to report on your team’s activities in a way that resonates with business leaders
Recorded May 8 2019 53 mins
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Presented by
Elise Carmichael, VP of Quality, Tricentis
Presentation preview: Broadcasting the Strategic Business Value of QA

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  • Shifting QA Into a DevOps World Recorded: May 30 2019 58 mins
    Brian Dawson, DevOps Evangelist at CloudBees and Ryan Yackel, Director of Product at QASymphony
    As software practitioners, we often approach a new initiative by thinking about tools and technology first. But when faced with a major undertaking like DevOps transformation, that can become a problem. That’s because we don’t spend enough time thinking about the people implementing those tools, and how they will fundamentally affect processes and culture.

    In this webinar, Brian Dawson, DevOps Evangelist at CloudBees and Ryan Yackel, Director of Product at QASymphony, will discuss the key elements of DevOps transformation and how QA teams can start getting into the mindset of the cultural and process shifts that DevOps brings — and why it’s important to do so before the conversation about tools and technology begins.
  • A Framework for Making the Move to Behavior Driven Development Recorded: May 28 2019 54 mins
    Ryan Yackel, Director of Product, QASymphony
    Behavior Driven Development (BDD) has many benefits, including quicker development cycles, increased automation, better collaboration between departments and reduced siloed communication. But for all the benefits, organizations are still hesitant to transition to BDD because of the changes on their people, processes and tools.

    In this webinar, we’ll explain a successful framework for evaluating your readiness for BDD, considering your potential roadblocks and making a seamless transition.
  • Software Metrics Worth Measuring: Aligning Business Goals to Quality Metrics Recorded: May 23 2019 55 mins
    Adam Satterfield, Technology Program Director at Anthem and Ryan Yackel, Director of Product at QASymphony
    In today’s hyper-competitive software market, companies are ever pressing to deliver products more quickly and efficiently. As a result, it is imperative for organizations to implement a more strategic approach to quality. A strategic approach requires QA teams to gather more comprehensive data on the value of quality tasks in the delivery pipeline. And it often requires a different approach to reporting, and a focus on metrics that help the business measure release readiness and assess overall application quality.

    Join us as Adam Satterfield shares the key metrics today’s software QA teams should be collecting, how to tell the story of your data and how to better understand different audiences within your organization to deliver insights that matter. Ryan Yackel will also dive into how some of these insights can be applied in qTest Insights.

    In this webinar, you will learn how to gather the metrics for 3 key areas to demonstrate business value, including:

    - The cost of a defect
    - Efficiency gains from test automation
    - Risk identification through coverage metrics
  • Test Automation: Evolution or Revolution? The Survey Results Are In Recorded: May 22 2019 56 mins
    Elise Carmichael, VP of Product Strategy, QASymphony
    With the growing adoption of agile and DevOps across enterprises in every industry, test automation is on many technical teams’ radars—and if it isn’t now, it soon will be. We surveyed testers and QA leaders to assess current levels of test automation, how quickly its implementation is progressing and how enterprise organizations are harnessing test automation to meet their specific needs.

    We will cover:

    - The current and future state of test automation
    - The benefits and challenges different sized organizations face in their test automation journey
    - Which tools and frameworks are the most popular for automating testing
    - How the tester’s role is changing in today’s automated environments
  • A Successful Migration from HP Quality Center to qTest Recorded: May 21 2019 59 mins
    Ryan Yackel, Director of Product, QASymphony and Brad Bellmore, IT Quality Assurance Lead, ABC Supply
    Micro Focus ALM and Quality Center (formerly HP) has been the most widely adopted test management solution in the market to date; however, enterprises are replacing these legacy solutions as they modernize their development and testing organizations. The qTest platform provides robust functionality that enterprise companies require today, including support for agile development methodologies, DevOps delivery practices, flexible integrations with open source automation tools and more.

    In this webinar, Ryan Yackel shares how to help you make the transition from Micro Focus to qTest quickly and easily, so you’ll start benefiting immediately. And Brad Bellmore shares why ABC Supply, the largest wholesale distributor of roofing in the US, switched from Micro Focus to qTest and how they did it.

    During this webinar, you will learn:

    - Vision: QASymphony vs Micro Focus
    - Market Trends: What new developments are shaping the way teams work
    - Hurdles: Typically faced in replacing legacy test management
    - Migration Deep Dive: How are leading enterprise companies making the switch
    - ABC Supply Customer Story: Successful HP Migration
  • How to Develop Your Application Testers for Maximum Product Innovation Recorded: May 16 2019 39 mins
    Angie Jones, Senior Developer Advocate, Applitools
    Your testers know your product better than anyone else on the team. They are often the ones who question the design of the system and if the expected behavior meets the needs of the customer. With so much insight, why are they not contributing to the innovation of the product?

    In this session, Master Inventor Angie Jones, will share her techniques for utilizing her testing skills to improve the products she works on by inventing new cutting-edge features that help put the company ahead of their competitors.

    After this session, you’ll have new tools for developing your testers to become the innovators you need to take your business to the next level.
  • Continuous Load Testing – A Journey to Performance at Scale | Quality Jam London Recorded: May 15 2019 53 mins
    Kevin Dunne, General Manager, Tricentis Flood
    Application performance has never been more critical than it is now. Applications of all types are subject to intense scrutiny over their performance, with research showing more than one third of users will leave an app to never return if performance is not satisfactory. Though performance should be a key concern for all software development teams, too few are investing the resources in testing their application at load that are required to identify performance regressions and bottlenecks.

    The good news for teams at all levels of performance testing maturity is that there have never been more options available for performance testers of all levels.

    Whether you are just getting started with your journey or looking to take your performance testing practice to the next level, you won’t want to miss this session highlighting all of the latest tips and tricks in this ever evolving industry.
  • Tips for Developing a Testing Strategy for DevOps Success Recorded: May 14 2019 55 mins
    Ryan Yackel, Director of Product, Tricentis
    To achieve rapid time-to-market, businesses have embraced DevOps, which places a premium on speed and efficiency. But speed is not the only measure of DevOps success. To release better software faster, enterprises must optimize testing strategy and embed a culture of quality within their DevOps processes.

    In this webinar, you will learn:

    - How BDD can transform QA from a bottleneck to a speed enabler
    - How to integrate quality and increase visibility throughout the SDLC
    - How to help your VPs and Directors gauge the success of their current quality initiatives
  • How AI Will Impact the Future of Testing and How You Can Prepare Recorded: May 9 2019 52 mins
    Daniel Geater, Enterprise Solution Architect, QualiTest
    AI has the potential to significantly increase testing efficiency by helping organizations prioritize the highest risk areas of a given release, widening test coverage, isolating bugs and more. In this sense, AI could become an invaluable tool for achieving strategic quality goals, but there are certain steps organizations will need to take in order to leverage AI’s potential.

    In this webinar, you will learn:

    - The key ways AI can improve your testing practice
    - How AI will affect the testing market and the role of the tester
    - How organizations can prepare for a future of AI-enabled testing
  • Broadcasting the Strategic Business Value of QA Recorded: May 8 2019 53 mins
    Elise Carmichael, VP of Quality, Tricentis
    A strategic approach to software quality saves money and helps companies avoid releasing bugs into production. And if agile QA teams are enabled properly, they can also make significant contributions to business goals like decreasing time to market, improving customer satisfaction, and helping drive revenue.

    How can you foster an organization-wide understanding of QA’s value and ensure strategic quality objectives are supported from the top down and across the development organization?

    Join this webinar to learn how each QA role can more effectively “manage up” by understanding what their boss needs to know and how their work ties into the overall business objectives.

    You will learn:

    - Key strategies for communicating the strategic business value of QA testing to colleagues higher up the ladder
    - How to tie QA objectives to business goals, plus some real-world examples
    - Reporting techniques and smart tools that can make it easier to report on your team’s activities in a way that resonates with business leaders
  • RESTful API Testing using Postman, Newman, and Jenkins Recorded: May 7 2019 52 mins
    Elise Carmichael, VP of Product, QASymphony
    If you’re going to automate one kind of tests at your company, API testing is the perfect place to start. It’s fast and simple to write as well as fast to execute. If your company writes an API for its software, then you understand the need and importance of testing it. In this webinar, we’ll do a live demonstration of how you can use free tools, such as Postman, Newman, and Jenkins, to enhance your software quality and security.

    Elise Carmichael covers:

    - Why your API tests should be included with your CI
    - Real examples using Postman, Newman and Jenkins + Newman
  • A BDD Maturity Model: Processes and Tools to Level Up Your Approach Recorded: May 3 2019 54 mins
    Ryan Yackel, Tricentis
    Join Ryan Yackel as he presents qTest’s BDD maturity model, which will help you assess your team’s progress on the journey to BDD maturity. Ryan will provide a framework for understanding where your team is now on the road to BDD maturity and our recommended steps for getting to the next level.

    The transition to BDD often comes with significant bumps in the road, but in our experience it is well worth the effort. Teams with mature BDD practices report higher levels of collaboration across functions and also tend to be more advanced in their DevOps release processes. By shifting testing left with BDD, these teams are delivering faster without sacrificing quality.

    In this webinar, you will learn:

    - How to assess your team’s progress against five BDD maturity levels
    - How to increase levels of collaboration across functions and leverage BDD to advance your DevOps release processes
    - Tips for implementing required process changes and hitting key milestones that will get you to the next level of BDD maturity
  • Why Modern SAP Architectures Require a New Approach to SAP Testing Recorded: May 2 2019 27 mins
    James Senecal, Director, Solution Architect; Tricentis
    IDC recently found that over two-thirds of SAP users are already planning their company’s future with SAP S/4HANA and Fiori 2.0. It’s no longer a question of if your SAP architecture will change; it’s a matter of when.

    As these SAP advancements are adopted, it’s proving increasingly difficult for testing to keep up. Testers face a number of challenges:

    - Automated tests architected for previous generations of SAP platforms must be rebuilt.
    - Existing testing processes don’t suit the new faster (and more fragmented) release cycles, with different components evolving at different speeds.
    - Within the SAP ecosystem, testing must address new technologies such as SAP SuccessFactors, SAP Ariba, and SAP Hybris.
    - Reinvented business processes commonly extend beyond the SAP ecosystem, including APIs, mobile, mainframes, and so on—but legacy testing approaches often do not.

    Watch our webinar, Why Modern SAP Architectures Require a New Approach to SAP Testing, to learn the fastest way to transition your existing quality strategies and assets to a modernized approach that’s architected for the latest generation of SAP advances.
  • DPDgroup’s QA Transformation – Managing Effective Evolution | Quality Jam London Recorded: May 1 2019 19 mins
    Mallissa Baldwin, Senior QA Consultant, Quality Assured Ltd
    Is your QA or Test Department stuck in an operating model that no longer gives you what you need? Struggling to quantify the value you bring to the delivery world?

    In this session, Mallissa discusses some tried and tested methods of identifying, implementing, and measuring the success of effective change within this space. From assessing the current state to devising credible objectives to deliver on a new world vision, she walks us through the common challenges and obstacles frequently met and share how she has overcome many of them.
  • Software Quality Anti-Patterns in Testing | Quality Jam London Recorded: Apr 30 2019 38 mins
    Keith Klain, Head of Software Quality, Tekmark Global Solutions
    From metrics-based micromanagement to the law of triviality, software testing has been subjected to a standard set of responses to testing’s ambiguous, uncharted journey into a sea of bias and experimentation. There are many anti-patterns associated with managing software testing and their effect on quality, from how you organize and fund testing, to the tools you use to automate and manage the process.

    In this talk, Keith Klain explores common solutions to common software testing problems and the unintended consequences, dysfunction and risks they can introduce to your organization.
  • Office Depot’s Agile Transformation | Quality Jam London Recorded: Apr 25 2019 20 mins
    Mikey Warner, Director of QA, Office Depot - Europe
    Join us as we explore Office Depot’s journey from a legacy waterfall delivery organization to agile, via the use of agile principles and empowerment and a modern toolset that includes qTest for test management. In this session, Office Depot Europe’s Director of QA Mikey Warner shares how he drove process improvement, transformation and change across the global organization.
  • Using BDD to Test a Robotic Process Automation Solution | Quality Jam London Recorded: Apr 25 2019 41 mins
    Mario Matthee, SQA Architecture and R&D, DVT Global Testing Solutions
    In this session, Mario Matthee shares insights into a real life project that was completed by DVT. DVT’s testers were responsible for the testing of a new investment bot, and in the process we faced many challenges: distributed teams, being too agile, red tape (banks have plenty of this), complex financial models, ever-changing requirements and more.

    Mathee shares the story of how his team took DVT’s first bot live using behavior-driven development methodology and a mixture of manual and automated testing. You will learn that BDD is not as scary as it is made out to be, that there is a place for manual testers in BDD, that you can be agile and still work in your own way.
  • Software Testing for DevOps - When You’re Not a Unicorn Recorded: Apr 24 2019 62 mins
    Christopher Condo, Senior Analyst, Forrester and Ingo Philipp, Distinguished Evangelist, Tricentis
    Forrester Senior Analyst Christopher Condo and Tricentis Distinguished Evangelist Ingo Philipp explore how mature organizations can transform their testing processes—achieving the speed and efficiency vital for digital transformation.

    You’ll learn:

    - The realities of DevOps adoption and test automation in mature organizations
    - Where testing processes fall short in the context of DevOps initiatives
    - How to achieve notable test automation and risk coverage gains as efficiently as possible
  • Out with the Old, In with the New: The Tease That Is Software Automation & DevOp Recorded: Apr 18 2019 33 mins
    Michael Hamilton, Director, Morpheus Asset Management
    The global pace of change is only increasing. Consumers demand efficient self service technology based products and services 24/7. This webinar will focus on the why, strategic and infrastructure decisions behind implementing an automated or DevOps software delivery model. Topics such as workforce culture, people, processes & infrastructure themes will be covered to support those seeking knowledge and guidance around this challenging global subject.

    What you’ll learn:

    - Why developing an automated or DevOps software delivery model is critical today
    - Why infrastructure decisions need to be made before new tooling is brought in
    - How to leverage new software delivery models to deliver products faster and more efficiently
  • How Testers Can Become Agents of Change in Their Organizations Recorded: Apr 17 2019 59 mins
    Elise Carmichael and Adam Satterfield
    How do you drive quality changes in your organization? How do you get leaders to understand that software quality is a critical priority for agile teams that can help you get to market faster with software users will love?

    Join us as quality leaders Adam Satterfield and Elise Carmichael share strategies for becoming a quality champion and building a practice that can accelerate DevOps initiatives, and improve both software delivery and business outcomes.

    In this webinar, you will learn:

    - How to make quality an organization-wide priority
    - Strategies for creating a cross-functional quality leadership group of quality champions
    - How to create a culture of innovation and a top-performing team that can create positive change across the organization
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  • Live at: May 8 2019 4:00 am
  • Presented by: Elise Carmichael, VP of Quality, Tricentis
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