2020 Fraud Trends & Predictions

Presented by

Brian St. John

About this talk

A perfect storm of rapid virtualization, consumer phishing, and economic downturn could prove devastating to businesses globally, join Brian St. John for a look at what trends we are seeing from some of the worlds largest and well-known companies.
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Pindrop® solutions are leading the way to the future of voice by establishing the standard for security, identity, and trust in the call center. Pindrop® solutions help detect fraudsters and authenticate callers, reducing fraud and operational costs, while improving customer experience and protecting brand reputation for some of the world’s premier call centers.