Disrupting the Disruptors in Banking

Presented by

Conor Coughlan, Mitesh Soni, Robin Lee, Joe Dunphy

About this talk

The emergence of digital-first challenger banks delivering Uber-like, highly personalised and efficient customer experiences are pushing traditional bricks and mortar financial institutions to re-define banking. Alarmingly our survey of client lifecycle management (CLM) trends in banks in the US, Europe, APAC and MENA found that 33% of banks have not invested in any technology to improve client onboarding and that outdated technology was preventing 20% of banks from investing in new, disruptive technology. In this webinar Refinitiv’s Robin Lee, Market Development, Risk and RegTech in South East Asia and Finastra’s Chief Evangelist, Mitesh Soni, join Fenergo’s Head of Strategy and Corporate Development, Joe Dunphy to discuss how banks and financial institutions can create stronger alignment with fintech and regtech providers to become more like these digital-native rivals. Key talking points include: - How to create a customer-centric ecosystem through an API-led approach - Value of a centralized data strategy for compliance and CX - In -house build vs partner - What a customer-centric infrastructure means for user experience If you are interested in finding out more about this topic please email hello@fenergo.com

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Fenergo is the digital enabler of client and regulatory technology for financial services. It provides Client Lifecycle Management (CLM) software solutions for Financial Institutions including; Corporate & Institutional Banking, Commercial & Retail Banking, Asset Management, Private Banking & Wealth Management. Counting 70 global Financial Institutions as clients, its award-winning CLM suite digitally transforms how Financial Institutions manage clients; from initial onboarding to KYC/AML and regulatory compliance, to data management and ongoing lifecycle KYC reviews and refreshes. Fenergo CLM empowers financial institutions to deliver a faster, compliant and digital customer experience while achieving a single client view across channels, products, business lines and jurisdictions.