KYC Done Differently: The Step-by-Step Guide to Effective Client Journeys

Presented by

Conor Coughlan, Joe Dunphy, Stuart Croft

About this talk

Fenergo and PwC have joined forces to deliver client onboarding, KYC and refresh operations as managed services to address the ongoing KYC challenge. The financial services industry is in agreement that meeting compliance requirements and deadlines impact their ability to onboard clients quickly and efficiently. Worryingly, the compliance challenge is still being solved by fully manual processes by nearly a quarter of firms. Before those firms can implement transformative technology, they need to first look inwards at their processes and procedures and begin to change from the inside out. Essentially, for complex issues such as cross-jurisdictional KYC requirements, financial institutions should ensure their house is tidy before inviting someone inside. In this webinar, we will discuss: - The challenges that manual compliance processes create - Our step-by-step guide to effective KYC operations - The journey beyond compliance - The efficiencies you can gain from a single client view Meet the Speakers: - Joe Dunphy, Global Head of Strategy & Corporate Development, Fenergo - Stuart Croft, Director, PwC

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Fenergo is the digital enabler of client and regulatory technology for financial services. It provides Client Lifecycle Management (CLM) software solutions for Financial Institutions including; Corporate & Institutional Banking, Commercial & Retail Banking, Asset Management, Private Banking & Wealth Management. Counting 70 global Financial Institutions as clients, its award-winning CLM suite digitally transforms how Financial Institutions manage clients; from initial onboarding to KYC/AML and regulatory compliance, to data management and ongoing lifecycle KYC reviews and refreshes. Fenergo CLM empowers financial institutions to deliver a faster, compliant and digital customer experience while achieving a single client view across channels, products, business lines and jurisdictions.