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Personalize, Revolutionize, Humanize: ‘Unmarketing’ to Transform the ABM Journey

Presented by

Julie Schwartz, SVP, Research & Thought Leadership, ITSMA & Navin Rammohan, Vice President, Segment Head Marketing, Infosys

About this talk

ITSMA’s Marketing Excellence Awards (MEA) webcast series showcases programs we awarded in 2020 for best performance in marketing B2B services and solutions in categories including, account-based marketing, brand & reputation, driving strategic growth, executive engagement, sales collaboration, and thought leadership. Join ITSMA’s Julie Schwartz, SVP, Research & Thought Leadership as she introduces guest speaker, Navin Rammohan, Vice President, Segment Head Marketing, Infosys, for the first presentation in this series. Learn about Infosys' 2020 diamond award-winning program, Personalize, Revolutionize, Humanize: ‘Unmarketing’ to Transform the ABM Journey, in the Scaling and Optimizing Account-Based Marketing category. Hear about their "unmarketing" program to organically weave ABM into the fabric of relationships by personalizing the vision, revolutionizing the experience, and humanizing the relationship, which has changed the perception of Infosys to be that of a preferred partner. ITSMA’s MEA program honors the pursuit of excellence in strategy and planning, innovation, execution, and business results—key criteria for success in any marketing program. The 2021 MEA Program will be open for submissions on March 2.
B2B customer growth

B2B customer growth

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Webcasts that inspire B2B services marketing excellence
We are world-leading in B2B customer growth. As pioneers of account-based marketing (ABM), we enable you to embed a customer-first mindset, truly understand your markets, and build the right capabilities. With a dedicated focus on services and solutions for the connected economy, our webcasts provide insight to help marketers strengthen reputation, increase revenue, and deepen customer relationships. Formally known as MomentumABM, we are now part of Accenture Song (as of 1 September 2025).
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