Scale Digital Experiences with Customer Identity & Access Management

Presented by

John Summers, SVP & GM, Web Security, Akamai & Alex Bolante, Managing Director, CIAM, Deloitte & Touche LLP

About this talk

On-demand webinar featuring Deloitte & Touche LLP COVID-19 has scaled consumer adoption of digital, prompting businesses across industries to accelerate digital transformation initiatives. While digital is now the preferred channel for many consumers, expectations for seamless, highly personalized customer experiences have not changed. Watch this on-demand Akamai webinar, featuring Deloitte & Touche Managing Director Alex Bolante, to learn how to create exceptional, digital-first customer experiences with Customer Identity and Access Management (CIAM). You will hear: • How COVID-19 has changed consumer behaviors and CX expectations • Why customer identities are central to your digital-first strategy • Case studies from brands that scaled mission-critical applications with CIAM • Common pitfalls and critical success criteria to benchmark your CIAM solution Speakers: John Summers - SVP and General Manager, Web Security Akamai Technologies Alex Bolante - Managing Director, Customer Identity and Access Management Deloitte & Touche LLP Learn more:

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Akamai secures and delivers digital experiences for the world’s largest companies. Our intelligent edge platform keeps apps and experiences closer to users — and attacks and threats far away. Top brands globally rely on Akamai so their businesses can be fast, smart, and secure.