John Summers, SVP & GM, Web Security, Akamai & Alex Bolante, Managing Director, CIAM, Deloitte & Touche LLP
On-demand webinar featuring Deloitte & Touche LLP
COVID-19 has scaled consumer adoption of digital, prompting businesses across industries to accelerate digital transformation initiatives. While digital is now the preferred channel for many consumers, expectations for seamless, highly personalized customer experiences have not changed.
Watch this on-demand Akamai webinar, featuring Deloitte & Touche Managing Director Alex Bolante, to learn how to create exceptional, digital-first customer experiences with Customer Identity and Access Management (CIAM).
You will hear:
• How COVID-19 has changed consumer behaviors and CX expectations
• Why customer identities are central to your digital-first strategy
• Case studies from brands that scaled mission-critical applications with CIAM
• Common pitfalls and critical success criteria to benchmark your CIAM solution
John Summers - SVP and General Manager, Web Security
Alex Bolante - Managing Director, Customer Identity and Access Management
Deloitte & Touche LLP