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Ep. 10 – Workflow Automation Deep Dive

Presented by

Alan Cota, Senior Solutions Engineer at Akamai

About this talk

In this episode of "If Your APIs Could Talk," we explore the Workflow Automation feature of Akamai API Security. This feature dramatically improves efficiency and productivity by simplifying the creation of multi-action workflows. It uses a user-friendly visual editor, customizable workflow samples, and over 300 pre-built connectors. In this session, you'll learn how to automate complex event response processes and synchronize incident-related data with third-party services like ServiceNow, JIRA, and Azure DevOps. We'll also provide examples of common workflow use cases, including: - Incident creation in ITSM solutions - Notifications to security and business teams - Data customization - Bi-directional sync with ticketing systems - Preventive workflows to block suspicious traffic Whether you're an existing user or considering Akamai API Security, this episode will provide valuable insights into using Workflow Automation to streamline your security operations.
Akamai APAC

Akamai APAC

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Power and Protect Business Online
Akamai is the cybersecurity and cloud computing company that powers and protects business online. Our market-leading security solutions, superior threat intelligence, and global operations team provide defense in depth to safeguard enterprise data and applications everywhere. Akamai’s full-stack cloud computing solutions deliver performance and affordability on the world’s most distributed platform. Global enterprises trust Akamai to provide the industry-leading reliability, scale, and expertise they need to grow their business with confidence. Learn more at akamai.com and akamai.com/blog, or follow Akamai Technologies on X and LinkedIn.
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